Hi Team,I'm aiming to automate lead creation in C4C based on survey responses through a web service task in Qualtrics. I've integrated the Lead API link from C4C OData into Qualtrics using a POST request. Included in the request are the necessary headers, such as X-CSRF-TOKEN. Additionally, I've structured the body of the request to include essential lead information like name and account party ID. However, during testing, I encountered an error: "401 Unauthorized Below is the screenshot of error Any suggestions on this would be greatly appreciated. regards,Nikeeta

Question

C4c Integration with Qualtrics for lead creation

Userlevel 1

+6

Hi Team,

I'm aiming to automate lead creation in C4C based on survey responses through a web service task in Qualtrics.

I've integrated the Lead API link from C4C OData into Qualtrics using a POST request.
Included in the request are the necessary headers, such as X-CSRF-TOKEN.
Additionally, I've structured the body of the request to include essential lead information like name and account party ID.
However, during testing, I encountered an error: "401 Unauthorized

Below is the screenshot of error