XM Community Programs & Events | XM Community

Announcements

Discover XM Community news, events, general announcements, Q&As, & more.

  • 135 Topics
  • 607 Replies

135 Topics

AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

XM Excellence Q&A ft. Qualtrics Product Leaders

 This event is now available on-demand! You can find the links to each session below. We’ve got a stellar lineup of speakers AND topics prepared for our XM Excellence event! Join our product leaders to learn best practices for utilizing Qualtrics features and how to make the most of your license! Recordings now available:XM for Strategy & ResearchXM for Customer ExperienceXM for Employee ExperiencePasscode: Qualtrics1! Q&A If you have any questions for our product leaders about topics covered during the event, please comment below. Our Qualtrics experts will actively answer questions on this post. If you have a product support question, please contact support. Comment telling us what you learned from the event!

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MeganZich
Level 5 ●●●●●
1 month ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Announcements

Community Connect Q&A ft. Zach Carlson, PGA TOUR

This July, join Community Connect to learn from Zach Carlson, Director of Fan Research at PGA TOUR! Comment below to ask your questions of Zach before, during, or after the event!Event speakerZach Carlson, LinkedIn Director of Fan Research, Data & Decision Sciences at PGA TOUR Company backgroundAs a leading organizer of professional golf tours in North America, PGA TOUR showcases golf's greatest players, while engaging, inspiring and positively impacting fans, partners and communities worldwide. This session will focus on PGA TOUR’s approach to driving change and incredible experiences through XM programs, fan feedback, and metrics. Access the recorded eventQualtrics Community Connect Event Featuring PGA TOURPasscode: PGA&Qualtrics1! Q&A This is your opportunity to ask Zach questions! Questions asked before the event may be answered by Zach live. Questions asked after the event will be answered by Zach on this post. Be sure to comment and share your favorite insight from

182712
Z
9 days ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Vesak 2024 | Holiday

Vesak 2024Wishing you and your loved ones a Vesak full of joy and tranquility.Sincerely,The XM Community Team

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AmaraW
Qualtrics Employee
2 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

Announcing the Full Lineup of Qualtrics’ Customer Events! 🎉

We are thrilled to announce two brand-new events, exclusive to Qualtrics customers: XM Excellence and Onboarding Office Hours! These events join our event lineup alongside Learn Qualtrics Live and Community Connect. Registration for all of these events is open now! All of these events are free, and are designed to help you learn the platform, get inspiration and guidance for your XM program, and maximize the ROI from your Qualtrics license. Space is limited, so be sure to secure your spot early. Let’s take a closer look at each of these events:Onboarding Office Hours - These 45-minute sessions will help you understand your Qualtrics resources and how to take your first steps in the platform. Don’t miss Q&A with our XM Success team at the end of the event!   Learn Qualtrics Live: During this 60-minute event, our experts provide product training covering a variety of topics and features. You’ll have the opportunity to join the breakout session of your choice!   Community Connect: Dur

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SeanS
Qualtrics Employee
24 days ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Announcements

XM Excellence Virtual Event Series

Join us for our biannual XM Excellence event series. Our product experts will host three breakout sessions focusing on XM for Strategy & Research, XM for Employee Experience, and XM for Customer Experience. Each session will discuss Qualtrics best practices you can use today to improve your programs. This free session is designed for all Qualtrics users. Space for this event is limited — please only register if you plan to attend live. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Upcoming SessionsFeedbackWe value your insights and feedback. Please share your feedback on our digital events here.

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SeanS
Qualtrics Employee
2 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

Community Connect Virtual Event Series

Join us for Community Connect, your opportunity to learn from fellow Qualtrics practitioners who are leaders in XM. During these events, our special guests will share their most impactful use cases, insights into their XM journey, and practical tips for growing an XM program. Plus, you can ask questions of our guests before and after the event in the XM Community!Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Sessions FeedbackWe value your insights and feedback. Please share your feedback on our digital events here. 

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Adam_Jermain
Level 2 ●●
11 days ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

Learn Qualtrics Live Virtual Event Series

Join us for our quarterly Learn Qualtrics Live event series. During the event, attendees will have the opportunity to join breakout rooms where our experts will provide free training on Qualtrics features and products. Topics will rotate throughout the year. Space for this event is limited — please only register if you plan to attend live.Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Upcoming Sessions Follow-Up Resources & Next Steps Session Resources Fundamentals of Survey Building Learning checklist Support page XM Basecamp course Fundamentals of CX Dashboards Learning checklist Support page XM Basecamp course  Fundamentals of Employee Engagement Learning checklist Support page XM Basecamp course Fundamentals of XM Directory Support page XM Basecamp course Fundamentals of Text iQ Sup

510920
C
1 month ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Announcements

Onboarding Office Hours Virtual Event Series

Join us for our monthly Onboarding Office Hours event series. Our experts will introduce you to Qualtrics, the resources available to you, and how to get started in the platform. This free onboarding session is designed for new Qualtrics users and will have a live Q&A session. Space for this event is limited — please only register if you plan to attend live. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Upcoming Sessions   Follow-Up Resources & Next StepsExplore your personalized Customer Success Hub to connect with your account team, view your account details, access your services, and more. Receive step-by-step guidance on creating your first project using one of our Launch a Project checklists. Attend a free product training hosted by our experts at an upcoming Learn Qualtrics Live event.  Explore all of the resources available to you using the Explore My Qualtrics Resources

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A
1 month ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Announcements

XM Community Overview & Benefits

The Qualtrics XM Community: A must-have tool for your XM toolkitBecoming a member of the XM Community is free and allows you to take advantage of so many more benefits than simply visiting the Community. It’s free: Log in using your existing Qualtrics credentials, answer a couple of questions about yourself -- and you’re a member! It’s that easy.  Community Events 📍 Becoming a member of the XM Community allows you to access Community events reserved exclusively for XM Community members. “Ask me Anything” sessions with Qualtrics product specialists, invite-only Community roundtable events, virtual XM Scientist coaching, and dedicated XM Institute sessions are all part of your free account on the Community as you level up via our Rank and Rewards program. Community Programs ⭐️ The XM Community is home to special programs to help you learn and stay engaged with your peers. Community programs include:Getting Started Mondays: Every Monday, read a quick refresher on how to master the ins-an

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Michael_Cooksey
Administrator
1 year ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Announcements

Welcome to the new and improved XM Community 🎉

We’ve been hard at work creating a better Community experience for you! First and foremost, we want to thank you, our XM Community members, for your generous patience during the period of Community downtime. We are thrilled to welcome you to our new and improved XM Community home! What’s new:Some of the most exciting new features include:The ability to “follow” specific community members! Like what Community superstar TomG has to say? Now you can follow him or other members directly on their profiles to stay up-to-date on their tips and tricks!  An events widget directly on our Community homepage! Stay connected to Qualtrics events by browsing our wide array of virtual and live events listed on our homepage for easy access. Find unanswered questions easily -- help your fellow members and earn rewards! In the Discussions section of the homepage, you can toggle over to “Help Others” to address unanswered questions and rank up faster via our Rank and Rewards program. Twitter widget locate

125136
Michael_Cooksey
Administrator
1 year ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Announcements

📣 X4 Content Now Available On Demand!News

Stream 2024 X4 sessions from Salt Lake City and London Whether you were there in person and want to relive the magic, or whether you weren’t able to attend, X4 sessions are now available for streaming!X4 attendees have access to exclusive streaming content that can be unlocked with your business email address, while those who did not attend this year have access to a public X4 hub for access to select keynotes and an event recap.  X4 Salt Lake City Sessions 🇺🇸Public HubAttendee Hub X4 London Sessions 🇬🇧Public HubAttendee Hub X4 Sydney Sessions 🇦🇺Public Hub: Coming soon!Attendee Hub: Coming soon!

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Sachin Nandikol
QPN Level 6 ●●●●●●
7 days ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Announcements

Customize your communication preferences and never miss a beat!

The XM Success team is excited to announce the all-new Email Preferences page in your Customer Success Hub! This update makes it easier than ever to receive learning recommendations, event invites, the latest news, and more, all curated just for you! And the best part? This update gives most Qualtrics users the ability to receive XM Success communications, not just Brand Administrators!You can expect to hear from the XM Success team around a few times a month. If you ever change your mind, you can adjust your communication preferences any time.Be sure to opt-in to each category to get the latest help and resources from our XM Success team:Personalized learning: Curated resources, tools, and recommendations to help you excel with Qualtrics. We’ll share helpful tips and information customized to your license and skill level. News & updates: Product updates, announcements, customer stories, newsletters, and more. This includes product innovation announcements as well as the quarterly

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SeanS
Qualtrics Employee
1 month ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Passover 2024 | Holiday

Passover 2024Chag Sameach! Wishing you, your family, and your loved ones every blessing this Passover. Sincerely, The XM Community Team

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AmaraW
Qualtrics Employee
3 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Holi 2024 | Holiday

Holi 2024 We wanted to reach out and wish you a colorful day full of loved ones, celebrations, and health! Sincerely, The XM Community Team

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AmaraW
Qualtrics Employee
4 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Ramadan 2024 | Holiday

Ramadan 2024We want to wish you a happy Ramadan. May the month of Ramadan set your spirit alight!Sincerely,The XM Community Team

140
AmaraW
Qualtrics Employee
4 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Parinirvana Day 2024 | Holiday

Parinirvana Day 2024We hope you and those important to you have a meaningful and mindful Parinirvana Day!Sincerely, The XM Community Team

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AmaraW
Qualtrics Employee
5 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Lunar New Year 2024 | Holiday

Lunar New Year 2024 | Year of the DragonMay the year of the dragon bring you good fortune and wealth!Sincerely, The XM Community Team

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AmaraW
Qualtrics Employee
5 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 New Year's Eve 2023 | Holiday

New Year's Eve 2023A brand new adventure starts tomorrow!Happy New Year - we hope 2024 is the best year yet!Sincerely,The XM Community

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AmaraW
Qualtrics Employee
6 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Kwanzaa 2023 | Holiday

Kwanzaa 2023Habari Gani! May the seven nights of Kwanzaa bring you and your loved ones peace, light, and prosperity.Sincerely,The XM Community

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AmaraW
Qualtrics Employee
7 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Christmas 2023 | Holiday

Christmas 2023Merry, merry Christmas! We hope your holiday is full of love, peace, and joy!Sincerely,The XM Community Team

150
AmaraW
Qualtrics Employee
7 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

⏰ Update: Qualtrics Holiday Hours

Happy Holidays from the Qualtrics XM Community  We want to wish you a wonderful holiday season and update you on our hours this December! Below are details on the best way to get support over the next couple of weeks. Qualtrics Support Holiday Hours:Qualtrics support will be available 24/7 with a few exceptions. From December 18th - January 1st, authenticated chat support will be unavailable. However, phone and email support will still be available. Please note, support may have limited staffing due to the holidays, especially December 25th and January 1st. XM Community Holiday Hours:From December 21st - January 3rd, our XM Community team will be celebrating the holidays. We’ll check in from time to time, but responses may be delayed until we’re officially back on January 3rd. Urgent Community Issues: Feel free to direct message your Admins (Michael_Cooksey, AmaraW, or JoseS ) if you have any urgent, community-related issues. - The XM Community Team

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ralphpagarigan
Level 4 ●●●●
7 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Announcements

🌐 Community Connect: Deploying your Contact Management & Communication Strategy | Live Webinar

LIVE WEBINAR SERIESCommunity Connect: Deploying your Contact Management & Communication Strategy  | March 2024​Register for a Session! Join us for Community Connect, our 45-minute virtual meetups designed for Qualtrics users to collaborate, share ideas, and discuss challenges and solutions. During the event, attendees will have the opportunity to connect with their peers and share their insights with the purpose of helping one another and building a network of peer support. Topics will rotate throughout the year. Reviewing the discussion questions prior to the event is strongly recommended. Space for this event is limited — please register only if you plan to attend live. The agenda will run as follows:Welcome & announcements (5 minutes) Introduction to discussion topic (5 minutes) Group discussion (30 minutes) Your resources and closing (5 minutes) During the group discussion, a Qualtrics employee will moderate a conversation about the following questions:Where do you source c

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SeanS
Qualtrics Employee
7 months ago
JoseS
Former XM Community Team Member
JoseSFormer XM Community Team Member
published in Announcements

📖 Learn Qualtrics Live February 2024 | Live Webinar

LIVE WEBINAR SERIESLearn Qualtrics Live | February 2024 Register for a session! Join us for our Learn Qualtrics Live Series where our experts provide free, live technical trainings designed for beginner and intermediate Qualtrics users. During each event, attendees will have an opportunity to join breakout rooms where our experts will provide training on a variety of Qualtrics’ features and products. Topics will rotate throughout the year. Space for this event is limited — please register only if you plan to attend live. The agenda will run as follows:Welcome and key Qualtrics updates (10 minutes) Breakout room sessions (60 minutes) Your resources and closing (5 minutes) Can’t attend? No problem! There are lots of other ways to get involved!View upcoming events on our Live Event Calendar or check out our on-demand training options Watch pre-recorded sessions from our Learn Qualtrics course on XM Basecamp Join the discussion in the Qualtrics XM Community Take advantage of our Certificat

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JoseS
Former XM Community Team Member
7 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Hanukkah 2023 | Holiday

Hanukkah 2023Hanukkah sameach! May you have a happy and peaceful holiday.Sincerely,The XM Community Team

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AmaraW
Qualtrics Employee
7 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🎉 Thanksgiving 2023 | Holiday

Thanksgiving 2023Happy Thanksgiving everyone!We wanted to take a moment to thank you for all that you do, all year long. We hope you enjoy this holiday with your family and friends!Sincerely, The XM Community Team

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AmaraW
Qualtrics Employee
8 months ago

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