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Survey Platform

Discuss Survey Platform solutions, best practices, & more.

  • 4,443 Topics
  • 10,729 Replies

4443 Topics

M
mewa
asked in Survey Platform

Embed Contact List Name in Survey Response

Hi everyone,I need to email an anonymous survey to a list of contacts, and at a later date, send the same survey to a different list of contacts (...and repeat indefinitely). I need to be able to analyze the response for each survey wave differently (e.g. people in the first list said x, people in the second said y...).For now, I have been making a copy of the survey and sending each copy to a new list. Is there a better way to do this? For example, can I add an embedded data field that pulls in the contact list name?Thank you in advance!

0
M
2 hours ago
J
jrebl
asked in Survey Platform

Custom variable integration

Hello there everyone!I have a question regarding initializing a variable for an experiment I’m currently building. In general, I’m going to build a trust game where the participant will be the investor and will invest an amount of money in a trustee. The trustee will make the investment grow at an y% rate. After the participant makes their choice of how much to invest, I will want to show them their invested amount, and the amount over the investment they made with the y% growth.Is there a way to make this with qualtrics?  Thank you ahead! 

0
J
8 hours ago
M
mln35
asked in Survey Platform

Survey Flow when the first comdition is the same but the second one is different.

I  may be missing something, but I can’t seem to get this to work.  I have simple survey where I want diferent questions to show up depending on other two other selections.Question 1 has five choices.Question 2 had three choices.There is a different block that needs to display for each choice in question one.  Then, depending on the answer to question two, one out of two blocks need to be displayed.  One for option one and two and another for option three.  No matter what I do, I can only get one of the second blocks to display no matter what the answer in question two is.  I feel like I’m missing something important.  Maybe someone out there can help? 

5
C
Level 2 ●●
1 day ago
J
JasonPatrie
asked in Survey Platform

Set Embedded Data off of portion of text response

Hi All. I have some large essay response fields that need to save to a panel via a workflow trigger. The embedded data fields in the panel are capped at 1024 characters and much too short. I want to generate embedded data fields in the survey that will then be saved to the panel via workflows. Is there a way to create an embedded data field set to equal the text response of a question, but ONLY capture characters 1-1000. I would then create follow-up embedded data fields set to characters 1001-2000, and so on. Here is an example of the field I am looking to take only the first 1000 characters from: ${q://QID40/ChoiceTextEntryValue}

2
Deepak
QPN Level 8 ●●●●●●●●
1 day ago
B
Level 2 ●●
bhaemilyLevel 2 ●●
asked in Survey Platform

How to check the remaining quota

Hello,We’re designing a survey for people to sign-up for events. The event has different time slots to choose from, and each time slot has a quota for it.Since there may be over 30 time slots to choose from, we’d love to let people quickly know what’s the remaining time slots and quota that haven’t been chosen.Is there any ways to view the remaining quota from respondent’s side before taking the survey? Since that may be more efficient to let everyone know if there’s still available quota to sign up.

1
C
Level 2 ●●
1 day ago
D
dac
asked in Survey Platform

style code disappearing

Hello,I am adding the following snippet of code to edit a table in one of my questions, the code runs and it shows what I want, and then it disappears. Does anybody have any idea of what I could do to either make the code stay or write it differently so that it doesn’t disappear? (I have seen some related questions about disappearing code but couldn’t find an answer that helped me).The code is:<style>.no_borders {border-top: hidden;border-bottom: hidden;border-left: hidden;border-right: hidden;}.all_b { border-top: 1px solid black;border-bottom: 1px solid black;border-left: 1px solid black;border-right: 1px solid black; }</style> And then, I’m using it on a table like this…<td class=”all_b”> …<td class=”no_borders”>...Thanks a lot!

3
D
1 day ago
A
Level 1 ●
Abdus SalamLevel 1 ●
asked in Survey Platform

Display logic

Q42 is a hidden question where used display logic “preview”. Here i captured data from embedded field. This Q42 is used for loop. The problem is, Q42 and loop works correctly in Draft but didn’t work in live/Published and we donot have any real respondent data.

4
C
Level 2 ●●
23 hours ago
M
Level 3 ●●●
mdarukaLevel 3 ●●●
asked in Survey Platform

move multi choice options from one question to the other

Hi All, Is it possible to move all options from a multi choice question to another multi choice question and retain all the answers? Same question for a matrix table. There are two separate questions we would like to combine all the options into one for the matrix table as well and change it to carouse column format. Reason - survey is undergoing a change and we would like to move say options 1-5 from Q2 to Q1 but retain all the answers that were recorded before the change. So this will reflect in the new question. 

2
M
Level 3 ●●●
1 day ago
K
kschaefer
asked in Survey Platform

HTML Configuration and Email errors

I’m working on rebranding some survey emails and sending tests to myself. they appear different in the test email than in Qualtrics where i’m building them and i asked Qualtrics why and they said its because“This is an issue regarding the configuration of each mailbox on each recipient personal computer. The message is configured correctly, the difference is regarding the HTML configuration for each different mailbox.”I attached a file of what Qualtrics sent me (looks correct when they get the test email) and then what it looks like when I receive the test email as well as what it looks like in Qualtrics where i built it.Anyone else having this issue? How did you resolve? 

0
K
2 days ago
P
paras.shah
asked in Survey Platform

SSL Certificate Problem

We added a web service in our survey flow, for which the URL happens to be working fine outside of Qualtrics, when run in browser.But when testing the web service URL in Qualtrics, we are not able to see the raw data and getting an error message like - "Web Service Error #60: SSL certificate problem: unable to get local issuer certificate". Please guide me what to do in this case.

0
P
2 days ago
J
John_Smith88
asked in Survey Platform

How to carry forward randomized order of a subset of multiple choice response options to next question

I would like to do the following with questions Q10 and Q11 (screenshot below): Step 1. Randomize the order of the 1st 7 response options (the brands) while anchoring the last 2 response options (which are both “exclusive” response options). This Step can be done using advanced randomization.  Step 2. Carry over the randomized order of the 1st 7 response options (the brands) in Q10 to Q11 (i.e., the randomized order of brands in Q11 must appear in the same randomized order as they appeared in Q10) while, at the same time, anchoring the last 2 response options (which both must still be “exclusive” response options). Step 2 cannot be done using “carry forward choices” because the “advanced randomization” from Q10 cannot be carried over to Q11.  Question 1: How can I accomplish Step 2? What is the simplest way, JS or Survey Flow? If JS, what code would be required? (I’m novice at JS) Question 2: Additionally, how can I record the order that response options were presented in Q10 and Q11 i

4
J
1 day ago
B
bethtk9
asked in Survey Platform

Displaying questions based on an integer response

I am creating a survey in Qualtrics and one of the questions follows this logic: the respondent selects how many students they have intervened with regarding suicide, and the next two questions will be specific to each student. The first question asks how they intervened, and the second question asks how comfortable they were with intervening. For instance, a respondent might select 1 student and answer the 2 questions for that student, while another respondent might select 2 students and answer the 2 questions for each student, etc. Could anyone help me with creating this logic?I would appreciate your help.

1
MatthewM
Level 6 ●●●●●●
2 days ago
M
molnare
asked in Survey Platform

JS for formatting and masking not working

Hello!I have a form that requires authentication via a user ID. This ID is the same format as an SSN: XXX-XX-XXXX.I don’t know JS, but was able to cobble together some code that I thought was validating for numbers only, entering 9 of them, and masking to keep the dashes in the format.I was wrong and somehow, 0.8% of respondents have been able to skirt the requirements and mask.I have been able to identify two issues - though I do not know how to fix them.The user is able to enter spaces. The user does not have to enter 9 digits. There are other entries that I can’t figure out how the entries occurred and cannot duplicate.One user entered a name. One user entered an email address. Once, the dashes were replaced with slashes. A few times, the dashes were replaced with zeroes. A few times, the dashes were replaced with spaces.This is a test survey with just the ID question + JS for test.Here is the JS:Qualtrics.SurveyEngine.addOnReady(function(){    jQuery(".InputText").on("cut copy past

0
M
2 days ago
TerriD
Level 2 ●●
TerriDLevel 2 ●●
asked in Survey Platform

CX Dashboard Groups -- possible to export group?

It would be great if I could download a Dashboard Group like I can download a single widget. I’m not seeing a way to make that happen. Am I missing something or is it really not there? 

2
TerriD
Level 2 ●●
1 day ago
E
enriquehernandez
asked in Survey Platform

Stuck "We are generating the prepared dataset for you and this will take some time"

Dear all,  I am running a few surveys and in some of them all of sudden the following message appears in the Data & Analysis tab “We are generating the prepared dataset for you and this will take some time”.  I have not created any test/prepared dataset and this is stuck at 0%. In the meantime I cannot export my results neither through the web nor through the API.  Do you know how I can stop this process from running?

1
Sachin Nandikol
QPN Level 5 ●●●●●
2 days ago
R
Level 1 ●
R_cstalinLevel 1 ●
asked in Survey Platform

Show Open Text Box only when Other is selected

Hi champs, I have the below question where “others” appears 3rd in the list and would like to show the text box only when respondent selects others.What would be the best way to achieve this?

3
Tom_1842
Level 8 ●●●●●●●●
2 days ago
L
Lucas.viaud
asked in Survey Platform

highlight an answer with different colour depending on the answer, inside a matrix

Hello everyone,i’m trying to make my question look like this, depending on the answer clicked by th respondant. Is there a java code available for this ?

3
R
Level 3 ●●●
2 days ago
T
TCRI
asked in Survey Platform

Removing default choice text with javascript when clicking into form field

Hello,I am using simple layout. I have a form field with two inputs, both are set to display default choices of 0. This works as expected. When the respondent clicks into one of the fields, I would like for the 0 to disappear (instead of the respondent having to manually backspace or delete the 0).In the question's JavaScript, I am using the following code, but it isn't working (I do have the jQuery call in the header). I'm guessing below code needs to be modified because I am using the simple layout. Suggestions?Qualtrics.SurveyEngine.addOnload(function(){ jQuery("#question-"+this.questionId+".text-input").focus(function() { if(this.value == "0") { this.value = ""; } }); Alternatively, if above will not work, I have also tried removing the 0 as default choices, and using the code below to set default text instead. This works as expected, the 0’s are appearing as default text. However, I would like to record the 0 as a response if the respondent does not enter anything int

0
T
3 days ago
A
Level 1 ●
AmeliaKMLevel 1 ●
asked in Survey Platform

Speeding up setting quotas based on a question

I have one question with several hundred options (respondents will not see all these options – it’s just the easiest way for us to organize a loop and merge table). I would like to set Quotas such that we have x responses for each answer to the question. Is there a way to do this that is faster than just making a quota for the 1st response and copying and modifying it for the subsequent hundreds of responses?Any tips appreciated. 

0
A
Level 1 ●
3 days ago
A
Level 2 ●●
AnnaM89Level 2 ●●
asked in Survey Platform

Video Buffering and Loading

Hello,  I have a survey with many repeated videos. 16 blocks each containing 75 videos. The videos are repeated each block and are embedded (hosted on youtube). Would referencing the first instance of the videos (block 1) through pipped text for all subsequent blocks instead of having the videos embedded repeatedly throughout improve buffering and loading time? I’m trying to find ways to reduce loading and buffering time.  Any response is greatly appreciated! Thank you! 

0
A
Level 2 ●●
3 days ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Survey Platform

Importing historical data

Hi  I am preparing to import 8 historical surveys, i am unsure if i should load the historicals in the new survey that we will launch so they map automatically in the dashboard or if it is better to load them in a historical project in case something goes wrong and the responses need to be updated.  The historicals have all the same questions but in the current survey we will divide by region the surveys to make the permissions to the dashboard more straight forward. Any suggestion of what should be the best path?

2
D
Level 2 ●●
3 days ago
F
Fergus N
asked in Survey Platform

Embedded Data problem - only appears for generated test data

Hello,I have set up a simple experiment with participants randomly allocated to one of two conditions. I would like to know in my dataset which condition participants completed. I have tried to do this using Embedded Data (Condition set to 0 or 1, Variable Type = Text) - see screenshot below: This works when I generate test responses, but when the study is completed by humans the Condition column in my dataset is blank.Is anybody able to suggest a way to fix this?Many thanks,Fergus

10
F
3 days ago
P
Pea
asked in Survey Platform

How to change Matrix table headings help !

Hi All - looking for some helpI am trying to create a matrix table with free text answers.Is there a way I can repeat the headers on all statements but be able to custom each rows header to be different ?At the moment each header is repeated exactly the same. Any suggestions welcomed, thanks so much ! 

3
P
3 days ago
E
esmaozer
asked in Survey Platform

Detecting Similar Pattern across 2 surveys

I will conduct an online survey targeting both students and their parents. The parent survey is distributed through the school managers and the students take the survey within their school. Our objective is to guarantee that the parent survey is exclusively completed by parents, without any involvement from students.we are  looking for measures to prevent students from accessing and completing the parent survey. By looking at the patterns, can we determine that the student filled out his own survey and the parent filled out his own survey? More clearly: Can we detect any behavioral as well as answer similarity across student and parent survey? Or is there any other method you could provide to address this issue such that students don’t attempt to take the parental survey?

2
R
Level 3 ●●●
3 days ago
B
bmills313
asked in Survey Platform

Populating values in a dropdown using web service / API

I have a dropdown where a user selects their school at the start of a survey. I have an embedded variable called CID that I pass through a URL variable. This tells us which school district is filling out the survey so like 12345 is Sample School District.What I am trying to do is when the survey sees that CID variable it filters the list of schools in that dropdown to only show the schools for CID 12345. I have a supplemental datasource uploaded that would accomplish this (CID column and School column) but it appears I cannot do what I want using that list in Qualtrics. (Javascript is an option but it requires constantly modifying the values in the list on each survey and we have many so far less than ideal)In poking around, it sounds like the only way to do it is to involve a web service where the survey would send that CID which the web service then sends back the school names that match the CID it receives. Does anyone have any experience with this and point me to resources or examp

0
B
4 days ago

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