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Discuss Survey Platform solutions, best practices, & more.

  • 4,372 Topics
  • 10,605 Replies

4372 Topics

Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Survey Platform

Skeptical of Survey Data? Community Poll Open Now ✔️Poll

Are you or your stakeholders skeptical of survey data? Many are becoming increasingly skeptical of survey data, in terms of relevance, inherent bias, and retrospective views. How can a broader cross-section of distribution methods can improve this sampling? Do you have any examples of how broadening your sampling methods across multiple channels improved data quality and reduced bias? Has anyone done this analysis across your own internal or external customer base? Tell us in the comments how one can improve the integrity of survey results 🤔

1264
egreenberg
Level 2 ●●
9 days ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Survey Platform

Coming Soon: Public PreviewNews

Qualtrics will soon be launching Public Preview; an opportunity for our customers to use our most important new/updated product capabilities in production prior to full commercial launch. Capabilities released into Public Preview will be production ready code that has passed all Qualtrics security, quality and technical release bars. Customers who are on Qualtrics new simplified pricing and packaging plans or customers who actively used the feature in the Early Access preview program, and who may not yet have migrated to the new pricing plans, will be able to access features in Public Preview. We will notify customers of capabilities released into Public Preview through in-product notifications as well as Release Notes via XM Community. If you have questions about Qualtrics Public Preview you can contact us at public-preview@qualtrics.com For questions about your Qualtrics pricing and packaging plan, please reach out to your Qualtrics account team. 

190
Michael_Cooksey
Administrator
9 days ago
S
shiraR
asked in Survey Platform

How to collect embedded data on which text questions were presented within a block

Hello,I have a survey which randomizes the order in which two groups of blocks are presented (The groups represent two differently framed sets of questions). Within each group, all blocks are presented in a randomized order. Within each block, there is a timing question, then a random presentation of 1 of 2 text type questions (not text entry, just text, referred to here on as statements), followed by the same 2 multiple choice questions with recoded numerical values, regardless of whether statement 1 or 2 was presented. The first multiple choice question is different between the two groups of blocks, but the second is the same across groups. Further, within each block, across both groups, statement 1 is about the same topic A and statement 2 is about the same topic B. The statements in group 2 always include the name of the topic conjugated in the same way (the survey is not in English), but the statements in group 1 almost but do not always include the name of the topic in the statem

0
S
8 hours ago
R
RowanP
asked in Survey Platform

Invalid field group

I have asked the same question more than once (as part of the pilot) and one time it displays the results correctly and the other times it states ‘Invalid field group. There is a mismatch in the field group’s field types’.What settings do I need to change to make sure the results display please?   

2
M
16 hours ago
C
Carlos Godoy
asked in Survey Platform

How can exporte responses form differents surveys together?

I need to export responses from different surveys in a simple way and, ideally, the same process.  For example, one time at day, export every new responses of every surveys together in the same process. How could we do that?

1
N
QPN Level 2 ●●
1 day ago
A
AC2022C
asked in Survey Platform

Need Help with Handling Repeat Survey Access for Additional Responses

I am currently managing a survey where participants are required to provide feedback on multiple projects. The survey is set up to loop through a set of questions for each project selected by the respondent. Here's a simplified explanation of the setup:The survey starts by listing all the projects assigned to the participant since a specific year. The participant selects which projects they wish to provide feedback on. Based on their selections, the survey loops through the questions for each selected project.The issue I am running is for people who complete the survey for some (but not all) selected projects and then attempt to re-enter the survey at a later time to complete sections for the remaining projects encounter an error message: "You have either already completed the survey or your session has expired."How can I configure the survey to allow participants to re-enter the survey to complete it for additional projects without triggering the completion or session expiration messa

2
A
1 day ago
S
Sbrenton
asked in Survey Platform

Retrieving Embedded data and creating a pi chart

Hello, I am trying to create a survey that will collect information about participants food consumption and driving behaviours. Their values will be used to calculate their carbon footprint and the percentage value of each category (i.e., food and driving). Then I would like to present these percentages to the participants on the next page in pi chart form. I am very new to this and I have no idea what I am doing. I started by setting the embedded data values: This seems to work, as I am able to see the calculated percentages in text from in the preview. However, I want these values to be visualized in a pi chart. I have added code to the javascript of my survey but it seems like no matter what I do the script cant retrieve the values. This is the code that I am using in the javascript and I am using “ <div id="pieChartContainer"></div>” in the HTMLQualtrics.SurveyEngine.addOnload(function() {    // Retrieve values from embedded data    var value1 = parseInt(Qualtrics.Surve

1
kgillis
Level 3 ●●●
1 day ago
L
Level 1 ●
Lauren_HitchcockLevel 1 ●
asked in Survey Platform

survey language sets language of email

I have a survey that we will be distributing with an anonymous link. The survey is available in English and Spanish, as are the confirmation emails that I have set up as a workflow to go out when new responses are submitted. Unfortunately, when the users submit the survey, it’s only sending the emails in English even though they may have changed the survey language to Spanish while filling it out. What do I need to do to trigger the Spanish translation of the email instead of the English one?

2
L
Level 1 ●
2 days ago
AnnaP
Level 2 ●●
AnnaPLevel 2 ●●
asked in Survey Platform

Email invite

Hello I am working on improving the look & feel of our email invite. Does anyone know, which element of the source controls the width of the text and positioning it in the middle of the screen? 

2
AnnaP
Level 2 ●●
2 days ago
T
tjdavid
asked in Survey Platform

Need side-by-side dates in same column to be after eachother

Hello!Currently am trying to get dates to be validated in side-by-side formats where entering a MM/DD/YYYY date in the first box of the column is then used as the min date for the next date in the column, and the third box have the min date validation of the second date box, and so on.Additionally, if there is a second column that acts as the “end date” of the first column, I want the “start date’s” to have a min of the “end date,” and so on. For example: Above I’m wanting information to be entered in the “Start date” open entry for Date 1 row. They need to enter an “End date.” For Date 2, I need the “Start date” to have validation to make sure it starts on or after the Date 1 “End date.”Is this possible? We have JS to validate using cleave just fine, but it’s the using JS to make sure subsequent dates use the previous dates as validation. Here’s the script we use in the header for columns that coincide with the JS on the question: Start date<div data-minmax='{"type":"date","min":"0

0
T
2 days ago
SandraH
Level 1 ●
SandraHLevel 1 ●
asked in Survey Platform

Attendance Grid

Is it possible to create an attendance grid like below in a results page or dashboard? My data has the day of the week and month and number of attendees. 

2
SandraH
Level 1 ●
2 days ago
B
bcass
asked in Survey Platform

Adjust the length of the drag and drop box for mobile

I have a Matrix Table with a Drag and Drop option into 1 scale point which then appears as a box. On mobile when scrolling it’s difficult to pull the items from the long list into the box. Is there a script to adjust the length of the box itself? This question must be a drag and drop contextually makes the most sense, so I don’t want to change it to just a multiselect.

2
B
2 days ago
chackbusch
Level 2 ●●
chackbuschLevel 2 ●●
asked in Survey Platform

Cookie tracking without consent (QSI_HistorySession)

I was just checking the cookies when a survey link is opened. I noticed that the cookie below was set and as value it seems as it just contains the survey link. QSI_HistorySessionAs described in the cookie statement, it is no strictly necessary one but a “performance cookie” to “count visits and traffic sources so we can measure and improve the performance of our site”. To track this cookie, Qualtrics would actually need to collect consent via some popup. However, Qualtrics does not have that. Is there any chance to avoid tracking the QSI_HistorySession cookie? BestChristian 

1
chackbusch
Level 2 ●●
2 days ago
B
b0bke
asked in Survey Platform

Drop-outs: where do participants leave my study?

Hello,I am recruiting participants via Prolific for my experimental study on Qualtrics. A relatively high percentage of participants drop-out, resulting in an unequal division between my Control and Experimental group. Is there a way on Qualtrics to see where these participants dropped-out in my study (e.g. in which block/page)?

2
B
2 days ago
D
dtg
asked in Survey Platform

Javascript, ID URL and quota

Dear all,I have 3 questions concerning Qualtrics surveys:The option javascript isn't accessible in the question behaviour section which means I am currently enable to track user clicks (don't know about another way) I need to add an ID variable in my URL for a panel but I'm not sure which values to add for the emdbed data values (I've asked the panel, but maybe the answer is straightforward) I'd like to set quotas but the condition isn't about responses types but the number of them (every 75 responses the survey access has to be blocked so changes to a website can be made, once done the survey would manually be reaccesible)I am far from an expert in coding so any response would help

0
D
2 days ago
N
nate60dB
asked in Survey Platform

Enabling multiple response options (video or text) in survey questions: Is it possible?

Hi all,I’m wondering if it’s possible to configure a survey question that allows respondents to choose between responding via a Video Response or via text entry. Currently, I'm only able to select one or the other, but I’d like to offer both options to give respondents more flexibility, especially if they’re short on time. Thanks in advance!

2
S
Level 6 ●●●●●●
2 days ago
A
AlVes
asked in Survey Platform

Struggling to sort

Hey Everyone! For my 4th year research project I am trying to compare different types of veterinarians (small animal vs large animal) and their responses to mental health questions.   I have a series of multiple choice questions but am struggling to sort the data of these multiple choice questions apart based on the response of the ‘What kind of veterinarian are you’ question.  Is there anyone that could help me? I would really appreciate any advise! 

1
S
Level 6 ●●●●●●
2 days ago
Y
YW99
asked in Survey Platform

Measuring changes before and after using a matrix?

We have a matrix with a likert scale with statements about knowledge on topics covered in the course. Row 1 asks questions about knowledge on topic 1 before the course and row 2 asks knowledge on the topic after the course; row 3 asks questions about knowledge on topic 2 before the course and row 4 asks knowledge on topic 2 after the course, and so on. Will we be able to use Qualtrics analytics to measure the changes in knowledge for each topic? Or do you recommend we format the question differently to assist us with this analysis?

2
S
Level 6 ●●●●●●
2 days ago
J
Level 2 ●●
jMakinLevel 2 ●●
asked in Survey Platform

Recode value

Hi all,i have a list of 100+ plant species - each has been recoded as either a “0” or a “2” depending on their status.If i conduct a survey using any of the “2” species it doesn’t matter which one i choose, it will always get uploaded as one specific plant species. That is, regardless of which “2” species i choose it will always get put into Data and Analysis as the same one “Ulex” in this case.Equally if i choose a “0” species (any one of the 80 odd options) it will only ever show up as one species option: in this case “Acacia” What is going on? Is recode messing with the selection?

2
J
Level 2 ●●
2 days ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

data are not refreshing with current data in StatsIQ

Hi, I am running analysis in StatsIQ and importing with the latest data, but appears that the data are not refreshing w/ latest data (have removed preview and survey test responses). Is there a tip you’d recommend for this? 

1
Sachin Nandikol
QPN Level 5 ●●●●●
2 days ago
A
Agathe_S
asked in Survey Platform

Linking 3 surveys, and sending them at specific/individual times

Hi,I need to conduct a longitudinal study with 3 data collection moments and I am not finding a suitable solution to link and distribute my 3rd survey at the correct time. I am hoping to receive some suggestions from the Community.  Here is what I would like to do:Survey 1→ Respondents fill in the consent form to participate in the study, including identifiable information (name, email address).Survey 2→  Survey 2 directly follows Survey 1 (via URL or email task) and is linked to Survey 1 through an embedded “participant ID” (which was randomly generated in Survey 1). Survey 2 can be filled in right after Survey 1. In Survey 2, I ask participants to indicate when their therapy session will take place.Survey 3 → Here is what I cannot solve: I want to send Survey 3 to participants exactly the day after their therapy session. This day will be different for everyone, so I cannot automatize this and schedule a fixed time for everyone based on some rule. I do not mind sending Survey 3 manual

1
C
Level 2 ●●
2 days ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

is it possible to reopen an anonymous survey link

Hi, is it possible to reopen an anonymous survey response for the respondent to go back and edit responses in Qualtrics, if the link was distributed via anonymous link? Or is this only feasible in the personalized links? 

4
MatthewM
Level 6 ●●●●●●
2 days ago
N
natailec
asked in Survey Platform

Custom validation error message over specific cell

Hello! I’m an undergraduate research fellow and building a survey for my professor’s research project.To gain context for this question, in an attempt to gain more accurate answers for more stigmatized questions, for a page of the survey, respondents will point to “yes” or “no” on a page of numbers and the researcher will write down the number in the cell (and the point is that they won’t know if it is “yes” or “no”). However, in a pilot version of this survey (that was done on paper), there were a lot of errors in interviewers mixing up numbers (writing down a 7 as a 1, for example) and the Qualtrics survey is supposed to eliminate these errors. Therefore, I’ve set a custom validation for all of the questions on the page to only allow values that match a certain regex of numbers. This part works — however, I would like for when the interviewer attempts to go to the next page, the error message to be displayed on the exact cell where the incorrect value is written in instead of above t

7
N
3 days ago
X
Xhenca
asked in Survey Platform

Multiple Quotas

Hello,I have created a Survey workflow for our clients to sign up to a workshop.Of course there are a limited amount of spaces which is what I have set the simple quota to.What I would like to know is if it is possible to include a separate survey that is linked to the original for any cancellations.e.g. Someone signs up and receives an email confirmation (I set this up on the workflow) that they secured their place however can a link be included to cancel their secure place so it automatically deletes that persons quota so I don’t have to manually delete each time someone personally emails me to cancel.And...Once the quota target is reached, can another survey be created to allow them to go onto a “waiting list” and when cancellations occur, to automatically be updated and transferred to the first quota.I hope this all make sense as I would appreciate learning how to do this, very useful tool if it is possible that is

1
A
Level 6 ●●●●●●
3 days ago
D
Level 1 ●
djuniusLevel 1 ●
asked in Survey Platform

Side by side dropdowns

Had an issue with creating side-by-side question type using dropdowns. Turns out after talking with Qualtrics support that this question can be quirky to program. They provided this video with the steps to successfully program. https://share.zight.com/X6uvBDBq

0
D
Level 1 ●
3 days ago

Productivity playlist

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