In the Higher Education space, we know our Brand Administrators have a variety of responsibilities, so we want to share a few resources to make your experience with Qualtrics easier.
This post is in reference to a previous webinar, which can be found here.
What is a Brand Admin?
- Qualtrics users who are in charge of moderating the organization’s license, including owning user hierarchies and permissions
What is a Division Admin?
- A user who can only manage the accounts inside a division assigned to you by the Brand Admin
- This may be helpful for your specific colleges or departments to have specific permissions assigned to them.
A Brand Admin, can also:
- Trigger password reset emails
- Transfer action (for CX licenses) or survey ownership
- Log into user accounts (must enable “Allow Proxy Logins” permission for division admins)
- Disable accounts and set account expiration dates
- Restore and permanently delete surveys
Quick Tip: A Brand Admin’s best friend might be another survey 😉
- Instead of being the go-to person for questions, send this survey to users to allow them to be self-sufficient in navigating Qualtrics resources - Check it out!
What challenges do you face as a Brand Admin that you'd like to discuss with other Community users?
