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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

27,395 Topics
74,948 Replies
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Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

Forum|Forum|3 months ago

2951

Announcing our first X4 keynote speaker + calling ALL speakers 📣

Forum|Forum|3 months ago

1571

⬆ Level Up 2026 | Badge of the Month | January 2026

Forum|Forum|21 days ago

36248

Qualtrics’ fine-tuned AI outperforms general-use LLMs on survey research

Forum|Forum|11 days ago

610

Recently active
Product Forum
Thought Leadership

gPandey_715Level 4 ●●●●

Rank & Rewards

Contact Creation via API in Qualtrics – Any Alternative Beyond JSON Arrays?

Hi Community,I am exploring ways to create contacts in a Qualtrics Mailing List via API in batches.From what I see, the only API-based option today is passing a JSON array toPOST/directories/{directoryId}/contactsApart from this JSON payload approach

four77Level 3 ●●●

batch export submissions to PDF

Hi, is there a way to PDF export all individuals responses at ONCE as PDFs from the Data & Analysis page? Currently, this seems to be one-by-one from this page - is there examples of how this can be done? Thanks

Retrospective Pre Post Survey - Interprofessional Collaborative Competencies Attainment Survey (ICCAS)

Hello, I would like to administer the ICCAS in Qualtrics. Briefly, “The ICCAS was designed to assess the change in interprofessional collaboration-related competencies in healthcare students and practicing clinicians before and after IPE training int

AlonsoCAdministrator

⬆ Level Up 2026 | Badge of the Month | January 2026

This month, in honor of International Day of Education (January 24), we're looking ahead and leveling up together in our Experience Community.Share what you're learning or committed to learning in 2026: a skill, subject, or area of growth you're purs

36248

11 hours ago

AlonsoCAdministrator

Week in Review

Customize Your Submit Button Colors, Integrate with Emarsys & Troubleshoot JavaScript Issues

This week, learn how to change submit button text colors in the New Survey Taking Experience using custom CSS, discover integration solutions for connecting Qualtrics with Emarsys via SAP Integration Suite, and troubleshoot JavaScript issues in your

Paula_978Level 2 ●●

EX survey - Anyone Else Losing Data Restrictions in Qualtrics?

Hi everyone!About a month ago we set up our EX project, including all the roles and personalized data restrictions for each dashboard. But we’ve just noticed that those data restrictions have been ‘scrambled’ in Qualtrics - they don't look as we have

90

P

22 hours ago

PeeyushBansalLevel 6 ●●●●●●

Employee Engagement

EX data hide

In my Employee engagement project, I have to share the survey data and analysis tab with my colleague , but I want to hide Name, email, uniqueidentfier from the collaborator data view. How can this be done in EX platform for EE project?

Change Text Color on Submit Button in New Survey Taking Experience

I’m trying to change the color of the text within the submit button in the New Survey Taking Experience and I’m not having any luck. Does anyone have custom CSS that can change the color of the text in the button? Thank you!

TerryFosterLevel 2 ●●

Survey Platform

How to ask progressive familiarity question?

I want to ask respondents their awareness and familiarity of various apps. My instinct is a slider scale, but it looks wonky. Any other suggestions? Or ways to make the slider look okay?

Add participants in Qualtrics ticket group not working

It is not possible to add newly created users to ticket groups in Qualtrics CX. We have already reported an incident. But did you also face an issue like this and know another workaround for us? Thank you

171

1 day ago

gPandey_715Level 4 ●●●●

Rank & Rewards

Contact Creation via API in Qualtrics – Any Alternative Beyond JSON Arrays?

Hi Community,I am exploring ways to create contacts in a Qualtrics Mailing List via API in batches.From what I see, the only API-based option today is passing a JSON array toPOST/directories/{directoryId}/contactsApart from this JSON payload approach

four77Level 3 ●●●

batch export submissions to PDF

Hi, is there a way to PDF export all individuals responses at ONCE as PDFs from the Data & Analysis page? Currently, this seems to be one-by-one from this page - is there examples of how this can be done? Thanks

Retrospective Pre Post Survey - Interprofessional Collaborative Competencies Attainment Survey (ICCAS)

Hello, I would like to administer the ICCAS in Qualtrics. Briefly, “The ICCAS was designed to assess the change in interprofessional collaboration-related competencies in healthcare students and practicing clinicians before and after IPE training int

AlonsoCAdministrator

⬆ Level Up 2026 | Badge of the Month | January 2026

This month, in honor of International Day of Education (January 24), we're looking ahead and leveling up together in our Experience Community.Share what you're learning or committed to learning in 2026: a skill, subject, or area of growth you're purs

36248

11 hours ago

AlonsoCAdministrator

Week in Review

Customize Your Submit Button Colors, Integrate with Emarsys & Troubleshoot JavaScript Issues

This week, learn how to change submit button text colors in the New Survey Taking Experience using custom CSS, discover integration solutions for connecting Qualtrics with Emarsys via SAP Integration Suite, and troubleshoot JavaScript issues in your

Paula_978Level 2 ●●

EX survey - Anyone Else Losing Data Restrictions in Qualtrics?

Hi everyone!About a month ago we set up our EX project, including all the roles and personalized data restrictions for each dashboard. But we’ve just noticed that those data restrictions have been ‘scrambled’ in Qualtrics - they don't look as we have

90

P

22 hours ago

PeeyushBansalLevel 6 ●●●●●●

Employee Engagement

EX data hide

In my Employee engagement project, I have to share the survey data and analysis tab with my colleague , but I want to hide Name, email, uniqueidentfier from the collaborator data view. How can this be done in EX platform for EE project?

Change Text Color on Submit Button in New Survey Taking Experience

I’m trying to change the color of the text within the submit button in the New Survey Taking Experience and I’m not having any luck. Does anyone have custom CSS that can change the color of the text in the button? Thank you!

TerryFosterLevel 2 ●●

Survey Platform

How to ask progressive familiarity question?

I want to ask respondents their awareness and familiarity of various apps. My instinct is a slider scale, but it looks wonky. Any other suggestions? Or ways to make the slider look okay?

Add participants in Qualtrics ticket group not working

It is not possible to add newly created users to ticket groups in Qualtrics CX. We have already reported an incident. But did you also face an issue like this and know another workaround for us? Thank you

171

1 day ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

241

10 days ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

151

14 days ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

652

1 month ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

291

2 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9718

3 months ago

M

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

733