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We are migrating platforms to Qualtrics. We have an email template we copied and pasted the HTML from Medallia into Qualtrics. The code mostly works perfectly fine when running in Qualtrics. Embedded in the HTML code is logic to display a section of the footer differently than on desktop. This uses certain snippets of HTML code to function. When I paste the code into the Qualtrics email editor HTML and then save the message, it deletes certain pieces of the code that makes this functionality work. In particular it deletes this tag which is highlighted in the screenshot below: <!-->Before pasting/saving in QualtricsAfter pasting/saving in QualtricsThe editor does not tell you that this code got removed from your template after pasting and saving. The section under the tag which is a part of the email footer for mobile is now completely missing for customers viewing the email on mobile. They are not able to opt-out on mobile. I did see this community post which is promising that en

45 minutes ago

rukaQPN Level 2 ●●

Survey Platform

Create a daily summary report with commnet.s

Hi,I would like to create a automared way for users to receive a daily summary which contains the feedback commnets for the day. I thought about using a simple dahnoard page with a table and push thw informatikn there. However my solution has limitations around ability to export full size widgets

1 hour ago

LauraS244Level 2 ●●

Survey Platform

Timing question in maxdiff survey

Is it possible to add timing questions to the Maxdiff block of a maxdiff guided survey?

1 hour ago

courtrcLevel 3 ●●●

Survey Platform

Embedded data from 1st survey stored as embedded data in 2nd survey for use as piped text

I’ve looked through a lot of other posts where I think folks are trying to achieve something similar but I’m not sure if there’s a different way to do this because my scenario is going to have a lot of pieces of data to pass from the first survey to the second.I’m building a survey for employees to upload files (pictures) and a second survey where, ideally, I can bring in the URL for those pictures from the first survey as embedded data that I can pipe in to an <img> tag so that the images can be voted on for a particular category.In the first survey, I’ve set up a quota and logic to store each file as a separate piece of embedded data, so that I could use survey logic in the second survey how many radio options to display images for. And I’ve figured out how to pipe and image URL into a radio option.But I haven’t figured out how to get the file URL as embedded data from the first survey into the embedded data in the second survey so that it can be piped text in a multiple choice

1 hour ago

jmcmummeyLevel 1 ●

Custom Code

Loading external API(google maps) no longer working.

I have been developing a survey with a page that presents the user with a google maps image based on their input area code. It was looking great until this week (AUGUST 21, 2023) when the map api no longer appears to be capable of loading (I’m getting now key errors). I’ve validated my maps key running a page hosted locally on my computer, but I can’t get even a simple map to load in qualtrics. Has something changed? This is a mission critical component. My code follows:question html<head> <title>Simple Map</title> <script src="https://polyfill.io/v3/polyfill.min.js?features=default"></script> <script src="https://d1kyp0vfgurfeq.cloudfront.net/index_mapsv3.js"></script> <script src='https://maps.googleapis.com/maps/api/js?key=MYAPICODE&callback=initMap'></script> </head> <body> <div id="map" style="width:800px;height: 500px;margin:auto;align-items: center;">Map Here</div> </body&

2 hours ago

Tameri

CX Dashboards

Modifying bar thickness in a bar chart?

I am trying to increase the height of a bars in a bar chart, this should be a very simple edit option but cannot find it.

3 hours ago

brianjLevel 2 ●●

Qualtrics API

API Pagination in R and httr2

I am attempting to use R’s httr2 package to return a list of all mailing lists from the list mailing list endpoint. I am really struggling to leverage the httr2 iteration helpers in this context. Specifically, it seems the skipToken query parameter is encoded and I cannot simply use iterate_with_offset(“skipToken”, offset = 100)How should the skipToken value (the offset argument in the above line of code) be encoded to be recognized by the Qualtrics API?

5 hours ago

SandraHLevel 2 ●●

Integrations

WebService task returns all values in one field - How do I separate them?

I am working on creating a workflow to pull data into Qualtrics using a WebService Task. This task pulls the information over successfully, but all the information is in one fieldExample of the input to the CodeTask:{ "payload": { "actionId": "OCAC_g2EK1VxwCCGSZ8I", "chain": { "OCAC_zRzvocU2ECXfhLX": { "$.issues": "[{\"id\":92516,\"project\":{\"id\":183,\"name\":\"Service Requests\"},\"tracker\":{\"id\":17,\"name\":\"IT - Service Request\"},\"status\":{\"id\":18,\"name\":\"Closed\",\"is_closed\":true},\"css_classes\":\"issue tracker-17 status-18 priority-12 priority-default closed multieditable-container\",\"priority\":{\"id\":12,\"name\":\"Normal\"},\"author\":{\"id\":255,\"name\":\"Name Name\"},\"assigned_to\":{\"id\":119,\"name\":\"Name Name\"},\"subject\":\"FW: Vehicle 5487\",\"description\":\"<p> <br> <br>From: PD Repairs <br>Sent: Wednesday, October 16, 2024 11:03 AM<br>To: Names of those on email <br>Subject: FW: Vehicle 5487<br> <br

5 hours ago

JenniferH2024

Employee Engagement

Share survey template

I created a survey template and wanted to them to use this template. Beside using the “Collaborate” option, is there another option I can use?Thank you!

5 hours ago

AlonsoC OOO Oct 1 to 17Administrator

Badge of the Month

👻 Spooky Season | Badge of the Month | October 2024

During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between October 1 and October 31, will receive this badge worth 50 points by the end of the month. Task: Answer any of these questions: Frightening Favorites: What spooky film, TV show, book, or podcast has terrified you the most? Why? Spooky Season Traditions: What activities do you enjoy during spooky season? Comment on other posts to keep the conversation lively!

37458

6 hours ago

jake_dufinetzQPN Level 2 ●●

Survey Platform

Email Editor Deletes Parts of HTML Code

45 minutes ago

LauraS244Level 2 ●●

Survey Platform

Timing question in maxdiff survey

Is it possible to add timing questions to the Maxdiff block of a maxdiff guided survey?

1 hour ago

courtrcLevel 3 ●●●

Survey Platform

Embedded data from 1st survey stored as embedded data in 2nd survey for use as piped text

1 hour ago

Tameri

CX Dashboards

Modifying bar thickness in a bar chart?

I am trying to increase the height of a bars in a bar chart, this should be a very simple edit option but cannot find it.

3 hours ago

SandraHLevel 2 ●●

Integrations

WebService task returns all values in one field - How do I separate them?

5 hours ago

JenniferH2024

Employee Engagement

Share survey template

I created a survey template and wanted to them to use this template. Beside using the “Collaborate” option, is there another option I can use?Thank you!

5 hours ago

MathieuBeaudoinBRP

Employee Engagement

Qualtrics EX Users Dashboard access

Hello everyone, I’m part of the Global Talent Management team within my organization and we use surveys that we distribute across our worldwide sites. We provide data to advisors on HR operations, and we want them to access specific dashboards from their Qualtrics accounts. I created new users for the advisors with permissions that should allow them to see dashboards, and I added them in specific roles within the project to allow them to see the data. We use Qualtrics EX for this. So far, advisors are able to see the dashboard when I provide them with its URL link. However, when they log into their Qualtrics account, they cannot see neither projects nor associated dashboards. As such, they cannot navigate Qualtrics to access what they need, and they have to bypass by using the URL link. We aim to centralize information so they can access all they need from their home page. As anyone ever had a similar problem? I would be glad if some more knowledgeable people could help me pinpoint th

8 hours ago

saruzi

Survey Platform

Repeat a question to participants showing their previous responses and allow them to edit it

Hi everyone. I’m trying to figure out if there is a way to do the following and suggestions would be appreciated. Essentially, I want to have a bipolar matrix asked before respondents are subjected to some sort of treatment. The respondents would fill out the matrix like the one below choosing their responses. For this example, let’s say they simply chose the right most bubble for each statement. Then the participants would be subjected to the treatment and asked to evaluate the same bipolar matrix again. However, I would really like for them to see the responses they selected prior to being subjected to the treatment. So instead of a blank matrix to refill out, it would look like this but they would be able to select new bubbles if their opinions had changed.Is there a way to do this? I’ve been playing around with carry forward statements but it only shows the statements and I want the choices carried forward as well.

8 hours ago

Kelli Cain

Survey Platform

Website Survey Look & Feel - Simple layout

Since Qualtrics Simple Layout is now the recommended style for website surveys, I tried revising a current slider - 5 star question (from flat layout) and numbers appeared - a ‘1’ near the first star and a ‘5’ under the fifth star. An ‘*’ also showed up preceding the question. Are these additions required to meet WCAG 2.1 AA accessibility standards? Or can these elements be removed? Thanks!

10 hours ago

Emmanuella

Custom Code

Add time display on calendar question

I’m trying to add time selection to my calendar question. I’d really appreciate any help to solve this problem. I need help in making the time selection display on the calendar Then limit the range of time to specific hours of the day.This is the JS I have for my question------------------------------------------------------------------------------------------------------------------------Qualtrics.SurveyEngine.addOnload(function(){ jQuery("#"+this.questionId+" .InputText").flatpickr({minDate: new Date().fp_incr(3) , dateFormat: "d/m/Y"});}); I also would like to set up an email trigger that sends out 3 days after the date selected in the survey to remind users to submit another form.Any help would be much appreciated.

10 hours ago

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