WELCOME TO THE QUALTRICS

Qualtrics AI Virtual Event Series

Join us for our Qualtrics AI event series. These two events are designed to help you explore and get the most out of Qualtrics AI. “Discover What’s Possible” is a great starting point to learn about our newest AI features and how they can transform

DanunkQualtrics Employee

Healthcare

Moving Beyond post-care Surveys to Understand the end-to-end Patient Experience!

This week’s success story comes from Tufts Medicine. Using Qualtrics, they were able to accelerate the patient feedback process to get actionable responses weeks faster than their prior methods. This led to improvements in every HCAHPS category, a +1

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1 hour ago

MichaelCAdministrator

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mountainscapes for sound sundowns: we’re reenvisioning X4 to be more hands-on, more inspirational, and mo

6716

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3 hours ago

annieyQualtrics Employee

Early Access Program

Piloting Our Early Access Incentive Program!

Early Access Champions, we heard you! We’re excited to announce a pilot program that lets customers earn Experience Community points for participating in Early Access! This pilot will test the program’s effectiveness and apply to a single capabilit

2306

18 hours ago

AlonsoCAdministrator

Week in Review

Dynamic Intercept Popup Resizing, Track Copy-Paste Behavior & X4 Badge Challenge

This week, discover solutions for dynamically resizing your Site Intercept popups based on survey content, learn code implementations for tracking copy-paste behavior in open-ended questions, and join the X4 Badge of the Month challenge celebrating i

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2 days ago

AlonsoCAdministrator

Badge of the Month

X4 | Badge of the Month | March 2026

This month, in the spirit of X4 2026, we're celebrating innovation, learning, and knowledge sharing. X4 is all about breakthrough ideas, best practices, and pushing the boundaries of experience management. Choose one way to contribute this month: Sh

How to insert multiple graphics at once as choice answers?

I'm currently making a survey that requires the respondents to answer multiple choice questions by choosing images. The survey has only 4 questions, and each has about 50 possible images as answers. Two of these images are randomly chosen and present

Zendesk tickets - Conversation/documents and closed tickets/any tickets status

Good morning,I’m trying to run four XM Discovery jobs to better understand how Qualtrics ingests Zendesk tickets and whether volume differs based on the following scenarios:Chat tickets ingested as conversations (closed tickets vs. any status) All ti

repeat previously randomized block of questions

I have a survey that randomly assigns a block of questions to each respondent showing some cards (we have four blocks but they only get to see one). This is followed by some other questions. At the end of the survey I want respondents to see exactly

validation on text field how to configure this

Description Aallow users to enter the Cost using either a comma (,) or a decimal point (.) as the separator for fractional values. This change applies only at the survey level.Validation Cases • Users must be able to enter the amount for cost usin

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AshleyDriggsQualtrics Employee

Qualtrics AI Virtual Event Series

Join us for our Qualtrics AI event series. These two events are designed to help you explore and get the most out of Qualtrics AI. “Discover What’s Possible” is a great starting point to learn about our newest AI features and how they can transform

3494642

S

48 minutes ago

MichaelCAdministrator

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mountainscapes for sound sundowns: we’re reenvisioning X4 to be more hands-on, more inspirational, and mo

6716

X

3 hours ago

annieyQualtrics Employee

Early Access Program

Piloting Our Early Access Incentive Program!

Early Access Champions, we heard you! We’re excited to announce a pilot program that lets customers earn Experience Community points for participating in Early Access! This pilot will test the program’s effectiveness and apply to a single capabilit

2306

18 hours ago

AlonsoCAdministrator

Week in Review

Dynamic Intercept Popup Resizing, Track Copy-Paste Behavior & X4 Badge Challenge

This week, discover solutions for dynamically resizing your Site Intercept popups based on survey content, learn code implementations for tracking copy-paste behavior in open-ended questions, and join the X4 Badge of the Month challenge celebrating i

211

2 days ago

AlonsoCAdministrator

Badge of the Month

X4 | Badge of the Month | March 2026

This month, in the spirit of X4 2026, we're celebrating innovation, learning, and knowledge sharing. X4 is all about breakthrough ideas, best practices, and pushing the boundaries of experience management. Choose one way to contribute this month: Sh

How to insert multiple graphics at once as choice answers?

I'm currently making a survey that requires the respondents to answer multiple choice questions by choosing images. The survey has only 4 questions, and each has about 50 possible images as answers. Two of these images are randomly chosen and present

Zendesk tickets - Conversation/documents and closed tickets/any tickets status

Good morning,I’m trying to run four XM Discovery jobs to better understand how Qualtrics ingests Zendesk tickets and whether volume differs based on the following scenarios:Chat tickets ingested as conversations (closed tickets vs. any status) All ti

repeat previously randomized block of questions

I have a survey that randomly assigns a block of questions to each respondent showing some cards (we have four blocks but they only get to see one). This is followed by some other questions. At the end of the survey I want respondents to see exactly

2083

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Community Basics & Discussions

MichaelCAdministrator

👋 Join the Fun! Introduce Yourself Here

Welcome to the Experience Community! We'd love to meet you and want to hear your story! Share what brings you here:Who are you? Tell us about your background and your current role. Your journey: How are you currently using Qualtrics? What excites yo

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AlonsoCAdministrator

Platform News

🎉 WHO'S COMING TO X4?! 🎉

X4 is right around the corner and we're putting together an incredible community meetup! Whether you're a first-timer or an X4 veteran, this is THE place to connect with fellow community members IRL. 📍 We're finalizing the details now, but expect:✨ G

validation on text field how to configure this

Description Aallow users to enter the Cost using either a comma (,) or a decimal point (.) as the separator for fractional values. This change applies only at the survey level.Validation Cases • Users must be able to enter the amount for cost usin

161

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arunxmarchitectLevel 4 ●●●●

Convert Text IQ JSON to Excel for Audit & Documentation

Hi XM Community,I wanted to share a free tool I created to help with Text IQ topic model documentation. Auditing and sharing topic configurations keeps coming up, especially when handing off to stakeholders or comparing models across programs, so hop

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4 days ago

M

Mattalica1972Level 2 ●●

Help and Support

Email trigger started failing

I have a branching email trigger (i.e., if eligible to continue send email A; if ineligible, send email B) at the end of a survey that was working perfectly for many weeks, but has been failing over and over in the last three days.I re-ran a bunch th

KelliPolkLevel 3 ●●●

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

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25 days ago

Isabelle_ZdatnyQualtrics Employee