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Response clarity for multi-lingual survey

  • March 26, 2026
  • 1 reply
  • 4 views

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I have a survey that is translated into 36 languages, with EN-US being the base language. I have response clarity switched on for an open-text question. In the documentation, it does state that the languages available are limited and teh prompt shows in the base language of the survey. However, I have my base sent to English. When testing the German survey, the prompt appeared in English on one occasion and German on another. Has anyone experienced a similar issue?

1 reply

  • Level 4 ●●●●
  • March 27, 2026

If you test the survey using preview link, You will see in english. But if you test using email invite or something like it, it will get change based on browser language or if the language is pre-set in the invite.