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11397 Topics
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Survey Platform
Skeptical of Survey Data? Community Poll Open Now ✔️Poll

Are you or your stakeholders skeptical of survey data? Many are becoming increasingly skeptical of survey data, in terms of relevance, inherent bias, and retrospective views. How can a broader cross-section of distribution methods can improve this sampling? Do you have any examples of how broadening your sampling methods across multiple channels improved data quality and reduced bias? Has anyone done this analysis across your own internal or external customer base? Tell us in the comments how one can improve the integrity of survey results 🤔

2419
Michael_Cooksey
Administrator
8 months ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Survey Platform
Coming Soon: Public PreviewNews

Qualtrics will soon be launching Public Preview; an opportunity for our customers to use our most important new/updated product capabilities in production prior to full commercial launch. Capabilities released into Public Preview will be production ready code that has passed all Qualtrics security, quality and technical release bars. Customers who are on Qualtrics new simplified pricing and packaging plans or customers who actively used the feature in the Early Access preview program, and who may not yet have migrated to the new pricing plans, will be able to access features in Public Preview. We will notify customers of capabilities released into Public Preview through in-product notifications as well as Release Notes via XM Community. If you have questions about Qualtrics Public Preview you can contact us at public-preview@qualtrics.com For questions about your Qualtrics pricing and packaging plan, please reach out to your Qualtrics account team. 

1700
Michael_Cooksey
Administrator
8 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Platform News
📰 March XM Insider: CoreXM & DesignXMNews

What’s New X4 2024 Agenda for Salt Lake City is Now Live!The X4 2024 agenda features 7 tracks, 50+ speakers from world-class brands and mainstage conversations with Michelle Obama, Dwyane Wade, Lindsey Vonn, and more. Plan your X4 experience in Salt Lake City today. See the agenda. New Research Shows How Bad Experiences Impact Spending BehaviorsQualtrics XM Institute asked over 28,000 people across 26 countries how they responded to their recent bad experiences. The global impact? $3.7 trillion at risk. See results for your industry. Get the Help You Need in the Customer Success HubAll of Qualtrics’ resources are now available all in one place: the Customer Success Hub! The Hub is an always-on, one-stop shop to make it easy for you to manage your license, grow your Qualtrics expertise, connect with your account team, and much more! Access your Hub. Take Your Skills to the Next Level with Qualtrics CertificationsElevate your XM proficiency with Qualtrics Certifications in key experience

1720
SeanS
Qualtrics Employee
10 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Platform News
📰 February XM Insider: CoreXM & DesignXMNews

What’s New Collaborate with other XM professionals online in the XM CommunityJoin our free Community by becoming a member! Ask questions, get help, access our Rank and Rewards program, and gain direct access to Qualtrics product leaders. Join now! Explore Qualtrics’ Market Research Knowledge BaseFind the guidance you’re looking for -- from ebooks to research to articles -- on topics such as statistics, data analysis, focus groups, and much, much more. Start exporing! The 2024 Research Trends Report is LiveWe spoke to more than 3,000 researchers in 14 countries around the world to discover what trends are shaping the year ahead. Learn about the top trends across the globe, AI’s impact on market research, and tips to combat the widening skill gap. Access the report. Register for X4 2024Registration is still live for X4 in Salt Lake City! Join 10,000 XM professionals for three days of product training, keynote speakers, and concerts, and more. Reserve your ticket now before they get sold

1190
SeanS
Qualtrics Employee
11 months ago
Mara_Simonson
Qualtrics Employee
Mara_SimonsonQualtrics Employee
published in XM Directory
Jumpstart the path to Clean Contact Data with Identity Resolution

Introducing Identity ResolutionWhen you upload multiple contact lists or have multiple data sources for your contact uploads, you run the risk of creating multiple contact records for a single individual. These duplicate contact records prevent you from maintaining data accuracy, compliance, and operational efficiency. With the Identity Resolution feature in Qualtrics, you can automatically remove those duplicate records in your XM Directory. Check out the video below for a few tips on using Identity Resolution to automate clean contact data.  *Please note: Only brand admins have access to create Identity Resolution rules Leave a comment below to let us know what questions you have or share how you use Identity Resolution in your Directory.For further technical guidance, review our support resource on Merging Contacts

4932
Mara_Simonson
Qualtrics Employee
1 year ago
N
nschoe4
asked in Survey Platform
Embedding a signature in an e-mail trigger?

I'm trying to replicate a paper form that requires a signature, and then e-mail a printable copy of this form to the respondent and the administrative personnel responsible for processing the form.I am using the Signature Question field but don't know how to embed its answer as with other survey questions or embedded data.How do I embed the response to a Signature Question in an e-mail trigger? I already tried checking "Include response report" and "Show full question text" but neither of those include the signature.

39011
H
3 hours ago
K
kendrouillard
asked in Survey Platform
Using Authenticator to set embedded data

Hi there, using an authenticator block at the beginning of a flow, is it possible to set embedded data on a successful authentication? Specifically, the directory contact record would contain address and other data points that I would like to include in subsequent questions. Thanks!

122
K
7 hours ago
O
Level 2 ●●
O.kisaLevel 2 ●●
asked in Survey Platform
Branch Logic And Embedded Data

Hello everyone,I want to design a study on Qualtrics. In the study, participants will be allowed to spend the income they earned in previous stages. There are 8 spending options given to participants. I used branch logic in the stage of deducting the expenditure from the net income. However, it did not work completely. I am open to suggestions on this issue.Thank you in advance.Best.

152
A
Level 7 ●●●●●●●
7 hours ago
K
Katherine_Bradley
asked in Survey Platform
Pre-select a multi-select question based on response to previous multi-select question

Within the same survey I ask the customer to select what products are in scope in a multi-select style question.Later within the same survey, I was to display the exact same question, with their responses showing as already pre-selected (prompting them to confirm the products within their scope)what is the best way to do this?

101
TomG
Level 8 ●●●●●●●●
7 hours ago
L
luca_c99
asked in Survey Platform
Friendship network question

I am programming a questionnaire that will be administered offline to students from tablets in schools. Each day the team will interview more classes.The first question is a dropdown list that will be updated daily and asks the class and the name of the student. Each day I will update the list of the dropdown to have the new classes and students for the day.In a subsequent block we want to ask for the best friends of each student. We want to have a multiple choice question that asks each student “who are your best friends in the classroom?”I would like the options in this question to be the names of the students in the classroom except the student himself. I would like the list of students to update directly from the previous dropdown list question (I noticed that creating an embedded data StudentList = ${q://QID1/ChoiceGroup/DisplayedAnswers} creates a list with a combination of all class-students of the day, but I wasn’t able to clean it with Javascript). Thank you in advance for you

252
J
Level 4 ●●●●
13 hours ago
A
annar
asked in Survey Platform
How to prompt all answers but one in a matrix table

Hi Qualtrics community,I’m designing a matrix table question where I want to prompt participants to answer any unanswered rows, but I want to exclude the last row "Other " from this prompt. Here are the specifics of my setup:The matrix is a single-answer per row question. The last row ("Other") includes a text entry box. Participants should: Be prompted to answer any unanswered rows except for "Other." Always have the option to proceed even if some rows are unanswered (no forced responses) Can anyone help with a JS skript oder other solutions? Costum validation seems to work only with forcing answers…Thank you! (:   

233
A
13 hours ago
A
alexschmitt
posted in Survey Platform
Anonymization of open questions

Hi all, we uploaded some name lists as json files in the data policy section of the adim tab. We want to make sure that no personal reference can be made in the survey responses. Unfortunately, the survey taking experience is quite bad due to long loading times of the survey pages. We assume that this is caused by an overload of lists/words (the list that are enabled for the survey contain about 500k words). Has anyone ever experienced something similar and is there any possibility to reduce loading times by having so many flagged words or would the best soultion be to reduce the number of words in these lists? Thanks for your help! Kind regards,Alex

283
N
14 hours ago
O
Level 2 ●●
O.kisaLevel 2 ●●
asked in Survey Platform
Add and Subtraction

Hello everyone, I want to add two embedded data. One of the embedded data is a fixed number and the other is the addition of the income from the tasks. I can see the mathematical addition result in the console, but not on the qualtrics page. I did not understand why it’s happening. Could someone please help me with that?Thank you in advance.Best.

364
O
Level 2 ●●
16 hours ago
M
Level 1 ●
madeline_bLevel 1 ●
asked in Survey Platform
Import Individual Respondents Details into Survey Report

We have recently distributed a survey, and I’m working on a report, which requires a list of the respondents names, their embedded data (like email, address, etc.), and their responses for certain questions, which can be piped into the report. I don’t want a list of all the respondents, rather, I want to be able to create multiple lists, each with individual contact fields and responses.For example, in the first section of the report, I want to display all the respondents located in one state, along with (individually) their embedded data, and their responses to some specific questions. In the next section, it would be a different state. I can’t find any obvious functionality for this in Qualtrics. I can filter metrics by state, but I need to show all respondents details and their responses (particularly, their text responses to some questions), based on their state (embedded data).Would I need to somehow bucket all the respondents details into a new data field using the ‘Stats iQ’ sec

202
vgayraud
QPN Level 5 ●●●●●
18 hours ago
J
jspach07
posted in Survey Platform
Loop & Merge

Hello -I'm attempting to use the Loop & Merge feature in my survey. The use case is the user needing to enter (potentially) several iterations of the same form. The last question in my survey is "Do you have another item to submit?" which should trigger the survey to loop through the questions again. I don't understand how to set this up in this way using Loop & Merge. Has anyone else run into this scenario and have advice?Thanks!

14965
C
Level 4 ●●●●
1 day ago
M
mckennawhitmore
asked in Survey Platform
Adding alt-text to a dynamic theme

Currently the HTML code for my logo image says the alt text is “logo”. Is there a way to change this to something more specific? I have tried to enter the following code into the footer text box within the theme section but it just adds it to the footer section of the HTML code. <script>document.querySelector(‘#Logo > img’).alt = “Insert Alt Text Here” </script>

192
c.rose
Level 2 ●●
1 day ago
P
Level 1 ●
Patricia ArriagaLevel 1 ●
asked in Survey Platform
problem in exporting survey data

I have a problem in exporting my survey data to SPSS or any other dataset csv, excel, etc. I can only download the following informationStartDateEndDateStatusProgressDuration__in_seconds_FinishedRecordedDateResponseIdDistributionChannelUserLanguage 

725
UXDana
Level 2 ●●
1 day ago
S
Sarah_GBHS
asked in Survey Platform
Changing Distribution Email to Show Date When Survey Expires

Hi everyone,We had our surveys built by an outside firm and they had configured our email invitations to include a blurb about when the survey will expire. We have since changed the link expiry from 7 days to 14 days. This may be a silly question, but would all we have to do is change +7 to +14 in the piped text formula “${date://OtherDate/FL/+7%20day?locale=EN}” for the date to populate properly?We are pretty new to this program and just want to ensure we are doing this properly.  

152
S
1 day ago
S
susangib
asked in Survey Platform
Randomisation for 3 arm trial

I need to randomise my participants after they have finished a questionnaire and baseline data input.  I just need them to be allocated to one of three groups and for there to be a way for me to identify which group they have been allocated to.  At this point they can be directed to 3 different information sheets.  Can someone point me in the direction of how I do and specifically how I can identify which group each participant has been allocated to?  Many thanks 

111
A
Level 7 ●●●●●●●
1 day ago
E
Eng
asked in Survey Platform
How to display one of two images based on even/odd number input from an earlier question?

Hello! I’m working on a survey where users input a participant ID, and I’d like for Image A to be displayed for users with an even ID and Image B to be displayed for users with an odd ID. It doesn’t matter to me whether the images are on a new page/in a new block, so long as they are able to continue on with the rest of the survey after seeing the image. My issue: Every time I preview the survey, it goes directly from the ID question to the Passcode block, skipping over the two blocks (2 and 3) I currently have for the images. Here’s my JavaScript on the Participant ID question:Qualtrics.SurveyEngine.addOnload(function(){    /*Place your JavaScript here to run when the page loads*/}); Qualtrics.SurveyEngine.addOnReady(function(){    /*Place your JavaScript here to run when the page is fully displayed*/    // Get the value of the numeric input    var userInput = "${q://QID52/ChoiceTextEntryValue}";    var num_id = parseInt(userInput, 10);     if (num_id % 2 == 0) {        // If even, se

499
TomG
Level 8 ●●●●●●●●
1 day ago
Nam Nguyen
QPN Level 8 ●●●●●●●●
Nam NguyenQPN Level 8 ●●●●●●●●
asked in Survey Platform
How to get updated on "License usage" regularly

Good day, everyone! It’s been a while since I last posted.I’m currently the Brand Admin for multiple brands, each running numerous autonomous surveys. Managing these and overseeing project usage and health is taking up a significant portion of my day.Does anyone have any smart solutions for generating comprehensive reports for the entire brand? Any suggestions would be greatly appreciated.Thank you!

894
R
1 day ago
S
Level 1 ●
Sarahsiu_HKULevel 1 ●
asked in Survey Platform
Link expired unexpectedly

I have a survey which was sent to designated colleagues who are added to a Contact in the Directories on 2 Jan.  I set 3 months for them to complete. So, it shouldn’t have expired as of today (17 Jan). However, two colleagues who tried to submit their responses today informed me that the survey link has expired and couldn’t make any submission. Do you know why? How can this be sorted out? 

222
S
Level 1 ●
1 day ago
V
Level 2 ●●
Vinoth_MathaiyanLevel 2 ●●
asked in Survey Platform
Guidance on Integrating a React.js Calendar Setup into Qualtrics

Description:I have a calendar setup built with React.js, hosted in GitHub, which has been approved by our accessibility team. I need guidance on how to integrate this calendar into Qualtrics.Challenges:Directly copying the code from GitHub or inspect element into Qualtrics doesn’t work. I need to know if it’s possible to run React.js code in Qualtrics or if there’s an alternative approach to replicate the functionality.Questions:Is there a supported way to embed React.js components in Qualtrics? If not, are there step-by-step guides to manually replicate the functionality using JavaScript and custom HTML within Qualtrics?Any detailed documentation, community resources, or expert guidance would be appreciated.

141
A
Level 7 ●●●●●●●
2 days ago
G
Level 2 ●●
gsheppardLevel 2 ●●
asked in Survey Platform
Carry Forward responses into question and not into choices

I want to format a question like the example below and have only the options that were selected in the previous question to show up. I know I could set it up so each table has one of the choices as piped text and then do display logic, but I don’t want to have gaps in the table where a choice should be that wasn’t selected. I would like to put all the options that were selected in the previous question into the table into their own cells, or at minimum put each choice that was selected into it’s own line below the main question.  

485
G
Level 2 ●●
4 days ago
S
SinanMMA
asked in Survey Platform
Data Structure with Question Items

I’m reviewing data issues pulled from our API integration with Qualtrics and trying to identify the root issue. (See attached image). We have four options in this particular survey. You can see the recode values on the left. On the right-hand side is what the individual responded, with “Y” being what was selected. As you can see, some users have “N” across all options, despite having selected an option. In the row highlighted, the user selected the second option, was awarded a score for it, yet in the “answer” option, it is not appearing.My guess is that this is due to the survey item option responses changing. For example, when creating a new item with 4 options, it populates options as option1, 2, 3, and 4. If you delete Option 1, and create a new option, it comes up as “option 5” rather than replacing option 1. Thus, if we are only capturing Answers 1-5, it may not be matching with Options 1-5.Is there a way to change the options back to 1-5? Another way of looking at it - if the or

131
A
Level 7 ●●●●●●●
4 days ago

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