Qualtrics Platform

Hi,I have a side-by-side question, with in the first columns a 4-bullet-point question, and in the last column an open text field.I am using the New survey taking experience.I would like to make the open text field larger (both wider and higher). On desktop ànd on mobile.I also think to make it possible to make the text box larger, that also the wole survey width on the screen will need to be a it wider too.I have been looking to other topics on the community to css and javascript examples, but they don’t seem to be working on the side-by-side question and/or the new survey taking experience.Can anyone help me with the right code (either css or javascript) to make this possible?Thanks! 

In the first block of my survey, I ask respondents to enter an ID number (e.g., they type "10" into the text field).In the second block, I have another text field for the ID number. I want the ID entered in the first block (“10”) to automatically appear in this field so respondents don’t have to retype it, but they can edit it if needed. This seems slightly different from piped text. Is there a way to do this?Thank you in advance.

Hi there, We have a use case for where we are supposed to have about 200 dropdown answer options. The answer options will also need display logic. Is there an easy way to have a dynamic list loaded into options based on a set of logic coming from embedded data fields? Ankur.

This may seem like a pretty basic operation, but I somehow can’t figure out how to accomplish this…How do you pipe the selected answers / choices from a Matrix Table question (Matrix type: Likert; Format: Profile)? I tried different formats as listed below, but none seem to produce the result that I was expecting. If important - this is for an email workflow, but I assume that piping should work the same across the entire survey platform. I read the piped text overview at https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/piped-text/piped-text-overview/ and took note of this Qtip, but the exact method does not seem to be included in the instructions / is not fully explained: ${q://QID321/ChoiceGroup/SelectedChoices} ← this was my starting point as selected from the ‘pipe text from’ menu for the question ${q://QID321/ChoiceGroup/SelectedAnswers} ← as based on the Qtip above, I thought replacing ‘Choices’ with ‘Answers’ should do the trick - it doesn’tThen

Hi Community,I’m trying to limit the number of responses for my survey in Qualtrics — specifically, I only want to collect 200 responses.I found an old community post suggesting to use quotas. However, according to the Qualtrics support page on quotas, there’s a warning that:Warning: Quotas aren’t always foolproof. Quota information is not saved until the respondent submits their survey, giving respondents time to change their answers or deliberate over their choices. Because more than 1 person can enter the survey at a time, there is a chance that multiple people submit answers at the same time, possibly resulting in going over quota. For this reason, we caution against users relying exclusively on quota data for providing any monetary rewards or compensation to survey respondents.Because of this, even if I set a quota of 200, there’s still a chance that the total number of recorded responses will go over 200.So, ss there any other way to strictly limit the survey to accept only 200 r

Hi EveryoneHope you’re well.I am aware via an email follow up you can include a URL to the responses using...${​srr://SingleResponseReportLink}But can I somehow capture this URL within my data and analysis?I have set up results to go into a google sheet, and would also like to include a link to all the responses, so it’s easier to digest rather than lots of text in a single cell for example.Hope you can help.Thanks :)

Hi all, We are looking to use Qualtrics to conduct video interviews in our recruitment team. Is there any way of locking the number of re-records a person can do on a video response question? Ideally we would want the participant to record maximum 2 times before the page auto advances. I’ve tried using JavaScript but haven’t had any luck. Thanks in advance,Lachlan

Hi Qualtrics community, I have recently started using email reminders, and I would like to measure the performance of the reminder emails.  Specifically, I would like to track the additional responses, and the CSAT given in those responses. Is there a report or filter that I can use to track these specific metrics? I cannot seem to isolate CSAT responses that have come from reminder emails.  Thanks.

It is not possible to include additional department heads directly on a ticket when a customer complaint spans multiple departments. Creating a multi-department ticket team or group would only overload dashboards and add unnecessary clutter without improving resolution.A more effective approach would be to enable a ticket owner the ability to CC individuals. This would ensure the appropriate departments are notified of complaints that affect them, while the ticket owner remains accountable for resolution. Visibility through CC would support faster problem-solving and provide valuable insight for process improvements across the business.Let’s improve the current ticketing process with this option. I’m sure there are many incidents for other companies that could relate to this issue and are looking for ways to improve the current ticketing platform. 

Hi All, I have a project which using 1 sample and for different survey. How I able to setup that in workflow.^.^ 

I am a longtime Qualtrics user. I feel like I am in expert in most things on the platform but the ‘Results Dashboards’ are not at all intuitive. I have read the online documentation multiple times and still struggle to create results dashboards for basic surveys. It takes so many clicks to customize the widgets in needed ways and it’s very difficult to know what to do to make basic visualizations.This new-ish feature is in no way an upgrade from the previous results-reports page. I understand I can revert back to the old version but worry about it the results-reports being phased out at some point. The dashboard version is clunky, nearly impossible for someone to use efficiently, and offers less customizability than results-reports. As someone who is responsible for encouraging my colleagues to use Qualtrics over other products like Google forms, it makes it even harder when the features are so difficult to learn.It would be great if Qualtrics would either dramatically improve the user

I am trying to use IPQS to remove bots from my survey queue and am not able to get fraudScore to show as data output.I defined fraudScore in the Survey Flow: I added this javascript to a lower block:I can check the IPQS dashboard, and it is correctly receiving the IP addresses, but Qualtrics is not recording the fraudScore. Please help--I am very rusty in my javascript, but have read a ton of stuff, and just not getting it Qualtrics.SurveyEngine.addOnload(function(){//IPQS API key: API KEY: IcMWciLGUIxmVe8c1wSz00UqQBHHu8nH    //Can only do 1000 per month with free account.    // Ensure this script is placed within a JavaScript block in Qualtrics,    // usually in a question's JavaScript or a Header/Footer script.       // var ipAddress = '${loc://IPAddress}'; // Get the IP address from Qualtrics or            // get the visitor's public IP address using an external service like ipify        jQuery.getJSON("https://api.ipify.org?format=jsonp&callback=?", function(data) {        var

Hi,We have a B2B scenario. We have an annual survey whose reporting requirement is such that for any combination of filter applied, if the number of respones are > 5, only then the widgets can display data. The page level filter of Threshold does that exactly. But the challenge is in stacked bar chart widgets. Say there is a widget with Year in Y axis and a Sub group in stacked axis. And below is the data:2025 :Sub group 1 - count of records is 4 (67%)Sub group 2 - count of records is 2  (33%)And say filter selected is year 2025 and in total it has 6 records.All the above mentioned 6 records qualify but in stacked chart this filter still looks for count of 5 for every stack. And because of this it hides sub group 2 and only shows Sub Group 1 as 67%. Is there any way possible that I can ensure that filter is only applied at page level and then the seggregation is still showed in stacked bar chart ?Because of this problem, we are doing lot of manual activities and are not able to add

Hi All, Which cryptographic method does Qualtrics use for password hashing and verification (e.g., scrypt, bcrypt, Argon2, SHA-512-crypt, SHA-256-crypt, or PBKDF2)? Saw an old paper of 2017 which said it is bcrypt. Is it still the same ? Thanks in advance. Regards,Neha Tank

Hi everyone, I’m creating a survey in which respondents will enter their email addresses, which I will use later to send follow-up emails. I want to ensure that the email addresses they enter are correct, to avoid typos. Does anyone know of a way in Qualtrics to validate or double-check the email field as participants enter it? Thanks in advance!

I have a survey where, depending on whether someone has responded to a block before and whether 365 days have passed since then, they should either skip it or see it. I’m using a directory for authentication and saving the last completion date as MM_LastSurveyDate to compare with current date. MM_LastSurveyDate = empty → in the beginning of survey flowMM_LastSurveyDate = ${date://CurrentDate/Y%2Fm%2Fd} → when they complete that survey and it is recorded in the directory. This embedded field exists after the block in question is completed so it updates in the directory. The set up for the update is already done and working. I’m struggling to set up the 365-day condition, because I don’t know how to calculate the difference between two dates and how to add it into the survey flow. For more context, I haven’t used JavaScript before, so I have no idea what I’m doing. I tried to set this up in the survey flow with embedded fields, but had absolutely no luck. Heeelp pleaseee 

I know we can export individual responses as a PDF. I’m wondering if anyone has found a way to automate the responses for each one that comes in and have it uploaded to some server?

Hi All,I looked for an answer to this, but nothing was satisfactorily supplied, just more pointing to generic API functionality for file downloading, etc - i.e. people misreading the question....Could Qualtrics look at supplying what really should be a simple API request to download a particular response as PDF, as the survey manager can do from the UI?Thanks for any in-Qualtrics solutions rather than ‘dump the response and build a PDF yourself’ - I think the PDF summary as downloaded via UI is ideal for what we want, so streaming it to PDF via the API would be excellentThanks JB  

Howdy, I am trying to make sure a participant watches a video embedded in my survey. I have set it up so that the advance button only appears after X+3 seconds where X is the duration of the video, but I realized that there is nothing preventing a user from visiting another tab, or if on mobile, opening another app and entirely disregarding the video--i.e. if they arrive at the question with the video, open up instagram for at least X+3 seconds, and then return to the survey, they can advance… is there any way to make sure the qualtrics timers only “advance” if the tab or survey window is active?Many thanks in advance!

Hello,We have a section in our survey flow that is supposed to populate the country code. So far in our surveys, it has worked, but currently in our new surveys, it is not generating the country code. We haven't changed anything in our survey flow. What could be creating this problem? Thanks for helping us/ 

Is there a way to detect users who "cheat" and instead of resolving their assigned tickets, they proceed to delete it? One way would be to disable the option to delete tickets, but apparently Qualtrics doesn't have this basic functionality, and with hundreds of people being assigned tickets, it becomes quite complicated to track them one by one to see if they are deleting them. Has anyone faced this issue? and how did you resolve it?

Hello, I’m wondering if anyone has the correct CSS to change the font I use universally in all of our surveys to Roboto light?Currently I am changing EVERY line in my surveys one by one to: <span style="color:#000000;"><strong><span style="font-size:18px;"><span style="font-family:Roboto light,sans-serif;">  (then I change the size to what I want to use).I found one post in the Community from a few years ago about this topic, which said to use (but didn’t work):.Skin .QuestionText, .Skin .QuestionBody {font-family:Roboto light,sans-serif!important;}  I asked ChatGPT and got this (which also isn’t working):/* Import Roboto Light from Google Fonts */@import url('https://fonts.googleapis.com/css2?family=Roboto:wght@300&display=swap');/* Apply Roboto Light everywhere */.Skin * { font-family: 'Roboto', sans-serif !important; font-weight: 300 !important; /* Ensures the "Light" weight is used */} Does anyone have any other recommendations I can try?  I appreciate t

I keep getting this error on the Online mobile app when I try and download the survey. I have gone through the information on mobile optimisation, and not sure what to do. Have changed the theme, to hopefully be more compatible. 

Hello Friends! I am a simple user and I hope this is a simple question. I need to make an adjustment to a workflow email. After making the changes I need, I click on the blue save button, but nothing happens.Nothing.All of the fields look good. No red banners indicating a field problem or java script problem. I have tried multiple browsers in both normal and incognito modes - with multiple “refresh” attempts. There are no cache issues, I have logged off and logged on. I have removed the task and attempted to make a new one - same result.I am stumped.Thoughts?