Artificial Intelligence | XM Community
Skip to main content

Artificial Intelligence (AI)

For all discussions related to Qualtrics & AI, including best practices, Agentic AI, and more.

  • 12 Topics
  • 40 Replies
12 Topics
E
ellmanl
asked in Artificial Intelligence (AI)
How can I integrate LLM API calls into a custom real-time chat script without changing pages?

I’m using a custom chat script that lets users chat in real time, and now I want to integrate LLMs into it. From what I understand, I might need to set up a proxy server, but I’m not sure if that’s strictly necessary.My main questions are: Is it possible to send API requests directly to servers running the AI models using AJAX/HTTP calls, or will I need to go through a proxy? If direct AJAX calls are possible, what parameters or request setup details usually need to be adjusted so that the LLM API accepts them? If a proxy is the recommended approach, what’s the simplest way to implement one for this use case (so I don’t have to rebuild my chat framework or redirect users to a new page)? The key requirement is that the chat stays on the same page, I can’t use the existing web service frameworks for LLMs since they force a page change.Any guidance or examples would be much appreciated!

90
E
M
monica.irizarry
posted in Artificial Intelligence (AI)
donovanr
Qualtrics Employee
donovanrQualtrics Employee
posted in Artificial Intelligence (AI)
A new way to build topic models with AI

 New AI tools to save you weeks on text analysisHello everyone!I'm excited to share some big news about a new feature we've been working on: AI Assisted Topics in Discover Text Analytics. We know how much time and effort goes into building and maintaining topic models, and we believe generative AI can make a huge difference in helping you get to insights faster.To show you exactly how this works, check out this short demo video.  Here's a quick overview of what's included and the value it can provide to you:Topic Hierarchy Generator: Instead of building a model from scratch, you can now let AI do the heavy lifting for you. Just select your project and give it some basic info about your use case, and it will generate a tailored topic model for you. This means less manual work and a faster start. Smart Query: This tool lets you generate or update your topic model rules with a simple click, helping you keep your models precise without a ton of manual effort. This ensures your models stay

2133
donovanr
Qualtrics Employee
AlonsoC
Administrator
AlonsoCAdministrator
published in Artificial Intelligence (AI)
AI vs Community: How Are You Getting Qualtrics Help?
AI vs Community: How Are You Getting Qualtrics Help?

Hey Experience Community! We're curious about how AI tools are changing the way you approach getting help with Qualtrics. We want to understand your experience and how you're navigating between different resources. Tell Us Your Experience Where are you leaning on AI more frequently? What Qualtrics tasks or questions do you now go to AI for first? Where is our Community still your only option? What do you still need to bring here because AI just can't handle it? Where do you use both? Any situations where you start with AI then come here, or vice versa? How accurate are the answers you're getting? Have you noticed differences in accuracy between AI and Community responses?  Drop a comment with your honest experience! Your insights help us focus on what we do best while adapting to how you actually work. Bonus: Share a specific example of when you chose AI over Community (or vice versa) and why. No wrong answers, just help us build something that works with your real workflow! 🚀

28625
C
Level 5 ●●●●●
MichaelC
Administrator
MichaelCAdministrator
published in Artificial Intelligence (AI)
MichaelC
Administrator
MichaelCAdministrator
published in Artificial Intelligence (AI)
MichaelC
Administrator
MichaelCAdministrator
published in Artificial Intelligence (AI)
MichaelC
Administrator
MichaelCAdministrator
published in Artificial Intelligence (AI)
MichaelC
Administrator
MichaelCAdministrator
published in Artificial Intelligence (AI)
MichaelC
Administrator
MichaelCAdministrator
published in Artificial Intelligence (AI)
Experience Community AI Center: Let's Get Started!
Experience Community AI Center: Let's Get Started!

Your new community for strengthening customer connections with AI 🎉 All of us here on the Qualtrics Experience Community share one thing in common: The desire to create amazing experiences for the people we serve. Our new AI category and AI Center page are here to help you utilize all the tools in your toolbox to create great experiences -- including AI tools. AI tools and features can offer a richness and depth to both your own experiences, as well as customer or stakeholder experiences. So we invite you to use this new category to post questions and topics related to AI usage and adoption, Agentic AI, Qualtrics’ own AI offerings, or even general thought leadership or inquiries into the future of AI. We will also be sharing helpful content and links here to guide your own AI journey. What topics or questions about AI would you like to discuss with the Community? And what sort of content or information would you like to see from the Qualtrics team? Let us know in the comments! 👇

872
MichaelC
Administrator
AdamK12
Level 5 ●●●●●
AdamK12Level 5 ●●●●●
posted in Artificial Intelligence (AI)
Andrew_Thompson_Qualtrics
Groups Administrator
Andrew_Thompson_QualtricsGroups Administrator
posted in Artificial Intelligence (AI)
Discussion: The opportunities and challenges of using AI in Financial Services

I hope everyone has had a chance to read the McKinsey + Qualtrics Potential of AI Report. If you haven’t, here is a shameful plug to give it a read! AI is a game changer, there is no disputing that. AI is transforming key things across industries by enhancing productivity, elevating growth, and providing opportunities for process improvement.HOWEVER, for those of us in Financial Services the adoption has been very slow and cautious due uncertainty on regulatory requirements, consumer protection laws, and uncertainty on how we’re keeping our clients personal & financial information safe from threats. Discussion questions for the group:Are you using AI professionally in your roles? What about personally?   If so, would you feel comfortable sharing an example of how you’re using AI?  How does your firm approach the use of AI in the workplace? Is it more of a productivity tool? Do you have teams in place that govern AI’s use across the organization?  What challenges have you or your f

420
Andrew_Thompson_Qualtrics
Groups Administrator

Motivational Playlist

Terms & ConditionsAccessibility statement