Qualitative Feedback —> Closing the Loop & Analysis | Experience Community
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Qualitative Feedback —> Closing the Loop & Analysis

  • February 19, 2026
  • 2 replies
  • 41 views
LWillits19
Qualtrics Employee
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Hello K-12 Community! Hope your week is going well. 

 

I want to reach out and get some feedback regarding the processes you have in place with collecting qualitative feedback from students, staff, and/or your community. Specifically, what types of projects are you sending out and how many qualitative feedback questions do you typically ask? 

 

On the flip side of this, how do you best effectively analyze those qualitative feedback results? Are you using a Text-IQ Dashboard? Are you using Text-Flows to close the loop on immediate requests that need attention? What do you struggle with the most in analyzing the qualitative feedback you collect? 

 

Learning how to effectively action on this type of feedback is critical in K-12 programs. 

 

As well as that, our X4 event is coming up! To register for an education ticket, use the registration link and click yes when asked “Are you registering as a Public Sector employee”. Enter your EIN. If you do not know your EIN, you can look it up here or request it from your employer.

 

Looking forward to your thoughts! 

    2 replies

    L
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    • LeAndra
    • February 19, 2026

    We send out several opportunities each year for students to provide feedback, but we work really hard to get responses on a student survey (twice a year with many optional open-ended questions) and an annual staff survey that is currently being rebuilt. 

    We struggle with the time and workload to use the tools baked into Qualtrics to analyze the text-based responses. As a result, we are exploring other tools to support this work. Would love to see more automated options built into Qualtrics for this!

      MarkGrunske
      Level 2 ●●
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      • MarkGrunske
      • Level 2 ●●
      • February 23, 2026

      We ask for feedback from our students three times a year in our engagement surveys.

      Students are asked to provide an explanation for their Net Promoter Score ranking (grades 6-12) as well as to a question “What could be done to make your school experience better?”.

      At one time we used Text iQ to analyze the results, however with the new minimum number or responses needed to generate suggested groupings, we largely do the analysis in house.

      I would love to see the minimum removed as it was when text iQ first came out.     We used it at that time and enjoyed the feature.

       

      mark.grunske@franklin.k12.wi.us
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