My Research Core question has to do with whether there is a method to mass create multiple projects with the same questions (from a library or pre-existing set of questions) each with a unique project name and unique panel (set of email addresses). Thanks, Phil Johnston
Hey
@PhilJohnston! This is a great question; however, our Q&As are less for support purposes and more for asking questions tailored to Jay's work processes and overall career! If you contact our
Support team they will be able to dive deeper into this inquiry with you!
Hi Jay,
Two questions for you:
As far as the research core goes, what upcoming additions / changes to the product excite you the most, and why? Would love to get some insight into your thought processes on how to drive the platform forward.
As you work to move the Research Core product forward, what are the things you look for as you hire members on to the engineering side of your team? Is it people who bring fresh ideas to the table, people with tons of experience, some combination of these things, or something different entirely?
Appreciate you taking the time to answer our questions!
Hi Jay,
First, I wanted to let you know that I'm excited for X4! I attended the Research Core base camp classes last year, which were great, and I'll be attending the IQ session this year.
I also have dashboard questions, which I hope fall in your area...
1. Have you considered not requiring the default time periods and using fiscal/company specific time frames instead? This would be helpful to us in dashboards and data & analysis.
2. Could you add a suggestion box (of sorts) to dashboards? This would be helpful to collect feedback from employees as we launch them further in our organization.
Thank you!
Sam
Jay
How can I get the most out of my dual subscription to CX and EX?
Want to show how my staff metrics impact my customers experience but not sure where to start.
Adam
Hi Jay! I am gearing up for my first year at the X4 Summit and I am so excited to be a speaker this year
I have a couple of questions for you as well.
* What do you find the most challenging and most rewarding about your job as the General Manager of Research Core?
* Knowing what you know now, what career advice would you give to your college-aged self? (This is something I ponder a lot since I currently work at a university).
Thanks so much!
Ginny
Hi Jay,
What's the most impressive / inspiring questionnaire you've seen recently? Looking for inspiration here (and I bet most people reading this thread could use some for their future projects!)
Hi Jay,
How can we measure customer journey success thru Q research core tool ? and is it possible to measure ( both X and O data) journey wise user experience ?
How can you map product experience with revenue and a method to quality on routine basis?
Hi
@JayC
Myself and my colleagues are excited for X4 - this will be our first year and would love to know what to expect? Is it as good as people say? Do you have any insider tips to give? What should we make sure not to miss? If you were attending X4 for the first time what would be your key areas of interest? Maybe this is one of your hidden talents?
Hi Jay!
I'm really excited to be again at the X4 summit and learn about the roadmap and future of the Qualtrics XM platform.
I wanted to ask you two questions and would love to hear your thoughts about it:
1. Do you think that NPS Benchmarks are really accurate considering that every company implements NPS in a different way and that this might affect the result you get? (i.e. when and how do you ask the question)
2. How do you think that A.I. would affect the future of research? How long would it take before i will be able to predict the NPS based on the information that i already have from the interaction, without needing to ask the customer?
I hope that you are a great visionary and will help us anticipate the future!!!
Looking forward to learn from you and share great experiences during the event!
Carlos
Excited to see you here, Jay. Coming at you with a question for a large trade organization.
We have thousands of member organizations that we support. Traditionally all our interactions with them have been via email or phone calls, very personalized interactions, the DC way. We would like to move to a system that allows us to better capture their experience in a measurable way so we can course correct and let them guide our decision making. Essentially, we want to do better at experience management but have no guidelines for how to get there.
1) How would you think about evolving from a very person/relationship-centric model to a more scalable software solution without losing the personal touch?
2) What kind of questions do you ask to help people feel like their responses are not just going to be aggregated into a dashboard?
3) Who are some companies that have successfully done this who might be open to a short guidance call?
Looking forward to picking that big brain of yours!
Matt Bloomfield
Hello Jay Choi,
I have a question.
I really like the features of the Side by Side Question since it can really shorten the number of pages in a Survey, but I have a question to you the Qualtrics Team and the Research Core Team, regarding this question.
For Column 1, I would like to ask a simple Yes/No Question.
For Column 2, If the User selects No in Column 1, then the Ratings in Column 2 should not show.
Here is an example:
!
Hi
@JayC,
Thanks for taking the time to do this with us.
I have a question about industry XM benchmarking. We're a B2B communications/technology business and I'm struggling with finding meaningful benchmarks and standards to use for goal setting, especially as it relates to response rates and XM-specific metrics. What advice can you give about what KPIs to focus on (besides NPS) and where to find benchmarking information?
Thanks,
Jen
Hey
@GeorgeIssa! This is a great question; however, our Q&As are less for support purposes and more for asking questions tailored to Jay's work processes and overall career! If you contact our
Support team they will be able to dive deeper into this inquiry with you!
Hi
@JayC,
So the only Question i could think of which hasn't been asked by my fellow community members is
How do you guys prioritize the features that need to be added , I am sure you all would have a vision as to what features are to be added to the platform and also constant onslaught of feature requests from various stake holders. I wanted to know as to how you guys balance your plans with the feature requests or are there different teams who work on both ?
Regards,
Nihal Chirayath
Hi
@JayC,
In the company where I work we are in a very important process of growth, facing new challenges and clients. What quality or characteristic do you think has helped you to develop in a great way in a company like Qualtrics with such a rapid growth?
Hello @KatherineS, thank you for the comment on my post, but I do not think Q Support can provide assistance on the request I made, trust me, this is not the first time I have asked this question or presented this challenge to this forum. This is an Enhancement / Feature Request for Research Core. Since this forum is to engage Jay Choi who is the General Manager of Research Core, I think this is a good question. Thank you.
Hello
@JayC
This is a great opportunity to get to know exciting things about you and Qualtrics. What is the biggest challenge you have faced with Research Core at Qualtrics and how you and your team worked it out?
Thank you
I thought of another question:
I know many individuals who are successful in their careers have interesting hobbies or talents that while aren't directly related to business, help fortify the characteristics that lead to career success. One example is a colleague of mine who practices martial arts, which helps him build discipline that carries over to his work ethic.
@JayC, do you have any hobbies or special talents that at first glance seem completely unrelated but actually do help you achieve your career goals?
Hi
@JayC ,
With the regular updates in the product and new feature request coming in, how do you manage your work along with your personal life ( i.e. your work - life balance ) ?
Hi
@JayC ,
I have heard from many people over the community post about the healthy and happy environment at the Qualtrics (and same I am experiencing over the community
) . Please share your working experience at qualtrics and what steps you take to maintain the healthy environment in your team ?
Hey, I'm new to Qualtrics and looking to tighten up our hiring profiles - if you were building a job req for a hire that you want to train up as a power user on Qualtrics (entry level), what would you specify in the req? Given the visibility you have on the feature plan for the next 2-3 years, what skill sets etc. should we be looking for? (e.g. is python integration coming, for example?)
Basically, as you've worked across dozens or hundreds of clients, what does the profile (or profile set) of a successful Qualtrics power user look like? Let's assume a perfect unicorn doesn't exist, what should we focus on - business analysis, writing skills, stats, coding background, etc? Likewise, are there any red flags you would call out?
Hi
@JayC,
We at UVU have built an integration with Canvas LMS. It's working beautifully and provides grade pass back to the Canvas grade book. We accomplish this, in part, using the Scoring option. However, we currently don't have a method to grab the Total Score possible as default embedded data. Instead, we add a custom embedded data field and manually set the value to the Total Score possible. Could I entice you to add the Total Score possible as a default embedded data field?
Also, our integration is currently built using the Qualtrics and Canvas APIs, but we are in the final stages of the LTI development. I can arrange a sneak peak of this awesome sauce for you if you have something equally cool to share with me...could be anything from something awesome coming to the Research Core platform, or some cool skill you got.
Hi Jay
Any advice best way to share insights with non-technical users without having to train them on how to be a survey guru?
Is there an easy way in the research core which enables you to see who is looking at the dashboards we share and create?
Regards
Hi Jay,
Qualtrics is said to be "one platform" for all kind of research. How you and your team managed to have all functionalities included within single platform?
Regards
Peeyush
