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Faster research without sacrificing quality We're bringing synthetic panels to self-service online panels in Q4 2025 (Public Preview). If you've ever needed quick feedback on a concept but couldn't justify the time or cost of traditional panel recruitment, this is for you.New to synthetic panels? Read this primer

These are the last Weekly Release Notes for 2025. No new content or updates will be published to the Support Site or Customer Success Hub from December 18, 2025 to January 7, 2026. Features Released On Or Before December 17, 2025 WorkflowsExtract Employee Data from HRIS Task: A ne

  Features Released On Or Before December 10, 2025 Customer Success Hub Viewing Your Invoice in the Customer Success Hub: Primary and billing contacts can now view renewal invoices directly in the "Billing Details" section of the Customer Success Hub. If you have questions after reviewing your invoice, you can contact the Account Services team directly from the invoice page. Engagement

Our New Experience Community is Live! 🎉 As we previously announced, our new Experience Community is here. All of the same content and functionality is still here, and we are so excited to present our new thought leadership Leaders Network “neighborhood” to everyone very soon.  Here’s how to navigate the new Experience Community 🤓 To find content from what used to be known as the XM Community, click on the navigation option called “Product Forum.” This is where you can find *all* historic (and new) XM Community content.   After clicking on the Product Forum button, you will land on the new Product Forum page, which has retained it

  Features Released On Or Before November 19, 2025 Engagement Guided Flow for Engagement Dashboards: You now have the option to create new Engagement dashboards using the guided flow, which will automatically build your dashboard after a short guided setup process.  Guided Engagement Project Creation

Stanford Health Care is using Experience Agents to transform patient care. Hear their story directly from President and CEO David Entwistle at X4 this year on these real-world applications of agentic AI for customer experience. Register Now! Want to tell your story at X4?X4 is where experts from our community shine on stage. If you're doing meaningful work to improve customer or employee experiences, or to turn insights into action, apply to be a session speaker. Apply Today!

  Features Released On Or Before December 3, 2025 Admin Interaction Usage Report: If your license contains multiple suits or products, the Admin Interaction Usage report now contains separate reports that display interaction consumption for the different products. The interface for the interaction usage report has also been refreshed. Dashboards

  Features Released On Or Before November 26, 2025 XM Directory Digital Experience Analytics in XM Directory Search & Segments: You can now use Digital Experience Analytics data as a field when filtering contacts in XM Directory or creating a new segment.  Features Starting On & After December 3, 2025 Admin

  Features Released On Or Before November 12, 2025 Discover Bulk User Update Enhancements: This update makes it easier to update users in Discover Studio by adding the option to multi-select users by copying and pasting a list of accounts to generate a bulk user update template. While uploading users, you can also add or remove users from groups in bulk. Additionally, user sync is now compatible with bulk user updates in Studio. EX

  Features Released On Or Before November 5, 2025 CX CX Program Page: This new landing page can be accessed from the global navigation menu, and contains all existing CX Programs you have access to. XM Discover Salesforce Inbound Connector: Salesforce is deprecating its legacy chat product on February 14, 2026. The 'Salesforce Chat' data type wil

The annual gathering of experience leaders arrives in Seattle  X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mountainscapes for sound sundowns: we’re reenvisioning X4 to be more hands-on, more inspirational, and more valuable than ever before.What’s new?To start, we’ve included Basecamp in the general pass ticket. No longer an add-on, these practical sessions help you hone your XM skills with close instruction from Qualtrics experts.Also awaiting you in Seattle:100+ sessions with industry leaders: See real-world examples of agentic AI in action XM Park showcase: Explore our global ecosystem of partners and innovations Iconic closing celebration: Previous years featured Gwen Stefani, The Killers, and Backstreet BoysSecure your early bird pricing today.

  Features Released On Or Before October 29, 2025 Dashboards Automatic Dashboard Translations:  You can now automatically generate a dashboard label translation file using Google Translate. This reduces the time spent manually translating dashboard labels. Social Listening Account Access

  Features Released On Or Before October 22, 2025 Workflows AI Response Task: This task leverages the Qualtrics LLM, allowing you to run prompts within a workflow. Since the LLM is native to Qualtrics, no additional steps or credentials are required to use it. XM Directory Event App: This event is fully deprecated. Instead, try the Experience ID Change Event, which has all of the same functionality pl

  Features Released On Or Before October 15, 2025 Admin Organization Translations Settings: Brand Admins now have organization-wide control of the automatic, third-party translation providers users can access in Qualtrics. CX Dashboards Emailing Dashboards

  Features Released On Or Before October 8, 2025 Digital Experience AnalyticsPage Tags (DXA): Page tags are a collection of individual URLs on your website that fall into 1 page type, such as the individual pages that make up a checkout experience. This feature replaced “page groups,” offering the same base functionality with notable improvements, including the ability to create heatmaps and funnels based on page tags.Workflows

  Features Released On Or Before October 1, 2025 CX Dashboards Breakdown Bar Widget: The UI for the breakdown bar widget has been updated for Results, CX, and BX dashboards. Map Widget: There’s a new map widget with several major improvements, including location coordinates support, new map styles, and better zoom-in abilities to accommodate smaller countries.

  Features Released On Or Before September 17, 2025 Dashboards Gauge Chart Widget & Number Chart Widget: You can now customize the color of the trends, instead of using presets. This update applies to all dashboards. Locations

  Features Released On Or Before September 10, 2025 Dashboards Automatic View Access for Studio Dashboards in Qualtrics: Users with access to Qualtrics dashboards will now automatically be granted access to view any Discover dashboards embedded within them. This removes the need for admins/editors to manually share embedded dashboards with users. Star Rating Widget: The Star Rati

Join us on September 24th at 2 pm EST for a special webinar with Cara Jones (RN, BSN, CEN, TCRN) and Caitlin Lowery with Ibis.Cara Jones will take us behind the scenes of their student journey mapping program and how they identified the need to set up a student success tracking program at the Medical College of Georgia. During this session, Caitlin Lowery will also expand from a Qualtrics Implementation partner perspective on how the program was set up, the technical aspects

Breakthrough Automation: Let AI Handle the Heavy Lifting While Your Team Focuses on Impact 🚀 AI-assisted topics: From Weeks to HoursEver feel like you spend more time building models than actually using them? Manually creating and maintaining topic models can be a complex and tedious process that eats up weeks of your time. Our new AI-Assisted Topics feature set changes that entirely. This comprehensive suite of four AI-powered tools transforms every stage of your workflow, drastically reducing weeks of effort to just hours while improving model quality.