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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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WELCOME TO THE QUALTRICS

Experience Community

25,956 Topics
76,289 Replies
46,575 Members

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Featured topics

The Qualtrics Community: Now Available in Additional Languages

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Legalmullins

Survey Platform

In survey how to design question for entering multiple people with data points (name, company, country, title)

Is there functionality within Qualtrics to include as a survey question the ability to intake a list of people with individual line item data elements like Name, Company, Country as one of questions in the survey? If so, how to implement this? Curren

analopezrodQualtrics Employee

Survey Platform

Move from Legacy Results Reports to Results Dashboards

This is an important product notification regarding the upcoming deprecation of Legacy Results-Reports. Legacy Results-Reports are being retired. To avoid disruptions, you'll need to move to Results Dashboards.What you need to doIf you only use quest

Survey Flow stopping the survey from presenting any questions

I created a survey flow in Qualtrics for the 1st question. If they don't select certain choices, they get a end of survey custom message. However, since it's the first question, when you go to take the survey you immediately get the custom end of sur

Numerical values in text entry

Hello, I have a text entry question and I have added validation so that the content type is number only. I have a response that shows “9,000” in the response view but when exporting the data it shows as 9. Does anyone know how I can fix this so in th

NikeetaQPN Level 3 ●●●

Workflows

Qualtrics Web Service – Unable to Pass Recorded Date Using Piped Text

Hi everyone,We are integrating Qualtrics responses with an external system through a Web Service task, where the response payload is sent to the client API after survey completion.We are currently facing two issues:Issue 1: Recorded Date in Web Servi

AlonsoCAdministrator

🐾 Dog Days of Summer | Badge of the Month | August 2026

You've probably heard the phrase "dog days of summer" — it refers to the hottest, most sluggish stretch of the season. The name actually comes from ancient astronomy: it marks the period when Sirius, the "Dog Star," rises alongside the sun, which ear

How Are Teams Managing Sandbox-to-Production Survey Deployments in Qualtrics?

Hi Community,I'm looking for guidance on best practices for managing survey changes between Qualtrics sandbox and production environments.In our case, the sandbox and production environments are separate Qualtrics accounts. We would like to develop a

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19 hours ago

MichaelCAdministrator

Announcements

The Qualtrics Community: Now Available in Additional Languages

🌍 The Qualrics Community is now better than ever in your language! 🌍 We're excited to share some great news for our non-English speaking members! The Experience Community is now available in improved German, French, Spanish (Latin America), and Japan

280

1 day ago

arunxmarchitectLevel 4 ●●●●

CX Dashboards

Would you use a conversational way to build Qualtrics CX and Results Page dashboards?

Hi everyone,I’ve been working on an idea around Qualtrics dashboards and wanted to get some feedback from the community.What if you could build and refine a Qualtrics dashboard simply by describing what you want?For example:“Create a donut chart show

857

1 day ago

AlonsoCAdministrator

2-Minute Tips

🕑 How to Increase Survey Response Rates in Qualtrics| 2-Minute Tips | August 18th 2026

Low response rates hurting your data quality? In this 2-Minute Tip, learn how to design low-friction surveys in Qualtrics that keep respondents engaged from start to finish. FAQ: How to Increase Survey Response Rates in Qualtrics What are the main

In survey how to design question for entering multiple people with data points (name, company, country, title)

Is there functionality within Qualtrics to include as a survey question the ability to intake a list of people with individual line item data elements like Name, Company, Country as one of questions in the survey? If so, how to implement this? Curren

Survey Flow stopping the survey from presenting any questions

I created a survey flow in Qualtrics for the 1st question. If they don't select certain choices, they get a end of survey custom message. However, since it's the first question, when you go to take the survey you immediately get the custom end of sur

Numerical values in text entry

Hello, I have a text entry question and I have added validation so that the content type is number only. I have a response that shows “9,000” in the response view but when exporting the data it shows as 9. Does anyone know how I can fix this so in th

NikeetaQPN Level 3 ●●●

Workflows

Qualtrics Web Service – Unable to Pass Recorded Date Using Piped Text

Hi everyone,We are integrating Qualtrics responses with an external system through a Web Service task, where the response payload is sent to the client API after survey completion.We are currently facing two issues:Issue 1: Recorded Date in Web Servi

How Are Teams Managing Sandbox-to-Production Survey Deployments in Qualtrics?

Hi Community,I'm looking for guidance on best practices for managing survey changes between Qualtrics sandbox and production environments.In our case, the sandbox and production environments are separate Qualtrics accounts. We would like to develop a

Neha TankLevel 4 ●●●●

CX Dashboards

Count of Customers instead of Response

Hi,I have a simple requirement in CX dashboard to show a count of customers who participated in survey. When we choose Count Metric, it shows the Response count whereas I need to consider each account only once. It doesnt let us select COUNT AT CUSTO

Thank you! (email distribution)

I just want to say thank you to Qualtrics for extending the use of the older email distribution UI/process through December 1st. Please incorporate all the feedback we have provided to ensure the new email distribution is as user friendly and efficie

How do I ask a single question after the survey has been completed?

I launched a survey that lacked a crucial question and I would like to add that question now. We have already had a few responses so we would like to be able to open up the survey again, including to those who have completed it. For those that have c

pb7Level 2 ●●

Constant Sum Draggable bars

I have a 2 slider (bars) constant sum question adding to 10. As a respondent moves one slider, I want the bars on the other to dynamically adjust. Currently, enabling ‘must add to 10’ does not allow the respondent to move the slider beyond 10 minus v

Community Basics & Discussions

Has Qualtrics customer support really gone downhill?

I’ve been using Qualtrics since 2012 (!) and really love the platform. The past few years, I have had SO much turnover with my account execs for my company (and for the companies whose Qualtrics’ licenses I manage) and have been really disappointed w

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2 days ago