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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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WELCOME TO THE QUALTRICS

Experience Community

26,099 Topics
76,781 Replies
47,191 Members

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Featured topics

The Qualtrics Community: Now Available in Additional Languages

2 months ago

2012

Introducing Frontline Recommended Actions

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20 days ago

1190

📚 Recent Reads | Badge of the Month | November 2026

2 days ago

509

Recently Active
Help Others

I

Inna Goordoyal

asked in XM Directory

Synchronisation Issue on Qualtrics Employee Directory

Hello,We are currently experiencing a synchronisation issue, our employees data from Successfactors are not being synchronised on Qualtrics Employee Directory. We have tried to do a manual synchronisation but the jobs are being failed. We would appre

21

39 minutes ago

JoseSAdministrator

published in Badge of the Month

📚 Recent Reads | Badge of the Month | November 2026

Not many people know, but November 1st is National Authors’s Day! It is a day where you are welcomed to celebrate your favorite authors, books and series. You can do this in so many ways such as reading your favorite book, buying your favorite author

509

47 minutes ago

D

dkgreen

asked in Survey Platform

Capture timezone for respondents and use it for sending surveys at specific times

Hello there, I am a graduate student currently developing a survey to collect data for my doctoral thesis this fall. More specifically, I am conducting a repeated measures/within-subjects research design where participants will need to complete a su

3012

R

3 hours ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - November 4, 2026

Note that due to the Veterans Day holiday in the US next Wednesday, release notes will be sent on November 12th. Features Released On Or Before November 4, 2026 DistributionsDeprecation of MessageBird SMS Provider: MessageBird is no longer available

1920

14 hours ago

J

John_C

asked in Survey Platform

Create a new time zone for British Columbia (UTC-7)

Hi,Can you please create a new option under Account Settings | Time Zone for British Columbia (UTC-7)? We no longer change our clocks back and forth anymore and permanently remain on Pacific Daylight Time.Thanks!

111

16 hours ago

R

riceballLevel 2 ●●

posted in Survey Platform

Did your Tableau Qualtrics connector stop working?

Background:We heavily utilize the WDC 2.0 data connection in Tableau Desktop to pull in Qualtrics survey information. In October, Tableau released the 3.0 version of the WDC, which requires Qualtrics to build a .taco file to connect to it. The last W

1715

L

18 hours ago

S

SD_NJLevel 1 ●

posted in Survey Platform

Critical Product Feedback: Results Dashboard Transition (It’s Not Just "Change Aversion")

As a Qualtrics power user for over a decade, I want to clarify that the widespread community pushback regarding the mandatory transition to the new Results Dashboard is not a simple case of users being resistant to change. This is a fundamental usabi

32220

U

20 hours ago

JoseSAdministrator

published in Announcements

The Qualtrics Community: Now Available in Additional Languages

🌍 The Qualrics Community is now better than ever in your language! 🌍 We're excited to share some great news for our non-English speaking members! The Experience Community is now available in improved German, French, Spanish (Latin America), and Japan

2012

21 hours ago

JoseSAdministrator

published in Announcements

Beyond the Score Ep. 2 | Burnout Is a Safety SignalWebinar

Beyond the Score Webinar: Episode 2Burnout reached 32% this year, according to the Qualtrics 2026 Healthcare Trends Report. One of the strongest levers on it is safety culture. Where safety culture is strongest, predicted burnout is 13%. Where it’s w

110

1 day ago

T

twang

posted in Survey Platform

Qualtrics new experience feedback: Email Messages section

We noticed that the Email Messages section in Qualtrics has been redesigned, and we would like to share some feedback. At this time, we do not recommend switching to the new experience. Is there any way for us to continue using the current (classic)

60116

asked in XM Directory

Synchronisation Issue on Qualtrics Employee Directory

Hello,We are currently experiencing a synchronisation issue, our employees data from Successfactors are not being synchronised on Qualtrics Employee Directory. We have tried to do a manual synchronisation but the jobs are being failed. We would appre

21

39 minutes ago

D

dkgreen

asked in Survey Platform

Capture timezone for respondents and use it for sending surveys at specific times

Hello there, I am a graduate student currently developing a survey to collect data for my doctoral thesis this fall. More specifically, I am conducting a repeated measures/within-subjects research design where participants will need to complete a su

3012

asked in Survey Platform

Create a new time zone for British Columbia (UTC-7)

Hi,Can you please create a new option under Account Settings | Time Zone for British Columbia (UTC-7)? We no longer change our clocks back and forth anymore and permanently remain on Pacific Daylight Time.Thanks!

111

16 hours ago

K

kadiaddy

asked in Higher Education

Embed video into Qualtrics

Hello! Are you able to embed a recorded one hour PowerPoint presentation or any type of recorded video into Qualtrics?

506

K

2 days ago

nikamshubham73Level 3 ●●●

asked in Survey Platform

Different Bookmarks in Preview Link?

Hi Community Team,Is there a way to have a unique bookmark path for different users when testing via the same preview link?We currently have an in-progress survey where both our team and the client are testing simultaneously. Since the bookmark locat

243

2 days ago

AnnaPLevel 2 ●●

asked in CX Dashboards

Labels on Dashboard not updating for users on different language

HelloI have my account set to EN (UK). I have created dashboard and the Rich text Editor labels are different for users on language EN (US) to those labels set up on my account. Has anyone come across this and has a solution EN (UK)EN (US)

203

asked in Survey Platform

Preserving Line Breaks in Response Summary PDF

Within a survey, I have students submitting a personal statement into an essay text box, but their response summary pdf does not retain the line breaks that were included in their original essay text box. My understanding is that this is due to the

111

R

2 days ago

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NikeetaQPN Level 3 ●●●

asked in Survey Platform

can we update the ticket data in ticket page for embedded field

Hi Team,We wanted to check whether there is an option to edit or update a specific embedded data field within the Ticket Data section for existing tickets.During the initial field mapping, we missed mapping a particular embedded data field (e.g., ABC

71

Calculate Metrics Task Returns Inconsistent Results in Workflow

Hi Community,I'm experiencing inconsistent results with the Calculate Metrics task in a Qualtrics Workflow and would like to understand if this is expected behavior or if there are any known limitations.Use CaseI have a workflow that needs to determi

230

S

6 days ago

D

danielle.davidLevel 1 ●

asked in Survey Platform

Recover Deleted Tickets

Hello,I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?

4454

N

8 days ago