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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

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75,203 Replies
45,358 Members

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Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

Forum|Forum|4 months ago

5104

Qualtrics’ fine-tuned AI outperforms general-use LLMs on survey research

Forum|Forum|1 month ago

2710

💜 Community Love Language | Badge of the Month | February 2026

Forum|Forum|22 days ago

30337

🎉 WHO'S COMING TO X4?! 🎉

Forum|Forum|15 days ago

15210

Recently active
Product Forum
Thought Leadership

JamesScuttAdministrator

Announcements

Reflection 1: "The best leader I've worked with always..."

Welcome to the first reflection in our From Page to Practice series.One of the core premises of Dr. Ben's book is that great leaders see the world through the eyes of those they lead. They don't assume - they listen, observe, and genuinely try to und

Dynamic Question Display Change Based on Drop Down Selection

I am looking for a way to set up a question that is more UX testing functionality like this. Where the cost dynamically changes when I select a coverage length. Could anyone point me in a direction if this is even possible and how? Thank you! Questio

JoseSAdministrator

2026 Market Research Trends Report & Webinar

Want to know where your team stands compared to 3,000+ peer researchers—and what it means for staying competitive? The 2026 Market Research Trends Report surveyed 3,000+ global researchers and found that only 13% still identify as "traditional" (not

7866

2 hours ago

AlonsoCAdministrator

Badge of the Month

💜 Community Love Language | Badge of the Month | February 2026

This month, we're celebrating Qualtrics Love with a twist: discovering your Community Love Language! If the Qualtrics Experience Community had "love languages," which one resonates most with you? Share your love language(s) and a specific example of

30337

2 hours ago

AlonsoCAdministrator

2-Minute Tips

🕑 Survey Collaboration| 2-Minute Tips | February 24th 2026

Today we will be discussing survey collaboration. By the end of this video you will understand how to collaborate on survey projects, how to access these projects, and how to edit collaboration permissions. FAQ for Survey Collaboration What is surve

Recurring RP_9 / RP_10 Error Loop on v3 Distributions API (XM Directory)

Hi everyone,I am a Brand Admin attempting to trigger an Individual Distribution via the /v3/distributions POST endpoint using Google Apps Script. I am stuck in a "Schema Loop" where the API rejects my payload regardless of structure.The Loop: If I us

How to randomize N blocks around fixed-position blocks

I’m setting up a Qualtrics experiment with 7 between-subjects groups (participants are randomly assigned to 1 group via Survey Flow randomizer). Within each group, participants see 4 blocks (S&C, L&D, I&P, A&C) plus: a First Impressio

Mark d.Level 2 ●●

How to view responses from multiple 5-point Likert matrix questions into a single widget

Hi allI want to create a horizontal bar widget that tallies the responses of 10 survey items contained a matrix table that used a 5-Point Likert scale.I also wish to assign numeric values (0-4) to each Likert response so that individual and average r

Paul25Level 2 ●●

Branching with Quotas

I’m planning a survey with a randomly awarded incentive. The odds of winning the incentive will change based on total response count. The first 1k respondents will have the best odds, then the next 1k, and then the rest. I was thinking of using quota

Asignación manual de tickets

Qualtrics no me permite asignar usuarios manualmente para la gestiòn de tickets, en la barra de bùsqueda no me aparece ningùn usuario, ni siquiera brand administrator. Alguien sabe què hacer?

162

1 day ago

JamesScuttAdministrator

Announcements

Reflection 1: "The best leader I've worked with always..."

Welcome to the first reflection in our From Page to Practice series.One of the core premises of Dr. Ben's book is that great leaders see the world through the eyes of those they lead. They don't assume - they listen, observe, and genuinely try to und

Dynamic Question Display Change Based on Drop Down Selection

I am looking for a way to set up a question that is more UX testing functionality like this. Where the cost dynamically changes when I select a coverage length. Could anyone point me in a direction if this is even possible and how? Thank you! Questio

JoseSAdministrator

2026 Market Research Trends Report & Webinar

Want to know where your team stands compared to 3,000+ peer researchers—and what it means for staying competitive? The 2026 Market Research Trends Report surveyed 3,000+ global researchers and found that only 13% still identify as "traditional" (not

7866

2 hours ago

AlonsoCAdministrator

Badge of the Month

💜 Community Love Language | Badge of the Month | February 2026

This month, we're celebrating Qualtrics Love with a twist: discovering your Community Love Language! If the Qualtrics Experience Community had "love languages," which one resonates most with you? Share your love language(s) and a specific example of

30337

2 hours ago

AlonsoCAdministrator

2-Minute Tips

🕑 Survey Collaboration| 2-Minute Tips | February 24th 2026

Today we will be discussing survey collaboration. By the end of this video you will understand how to collaborate on survey projects, how to access these projects, and how to edit collaboration permissions. FAQ for Survey Collaboration What is surve

Recurring RP_9 / RP_10 Error Loop on v3 Distributions API (XM Directory)

Hi everyone,I am a Brand Admin attempting to trigger an Individual Distribution via the /v3/distributions POST endpoint using Google Apps Script. I am stuck in a "Schema Loop" where the API rejects my payload regardless of structure.The Loop: If I us

How to randomize N blocks around fixed-position blocks

I’m setting up a Qualtrics experiment with 7 between-subjects groups (participants are randomly assigned to 1 group via Survey Flow randomizer). Within each group, participants see 4 blocks (S&C, L&D, I&P, A&C) plus: a First Impressio

Mark d.Level 2 ●●

How to view responses from multiple 5-point Likert matrix questions into a single widget

Hi allI want to create a horizontal bar widget that tallies the responses of 10 survey items contained a matrix table that used a 5-Point Likert scale.I also wish to assign numeric values (0-4) to each Likert response so that individual and average r

Paul25Level 2 ●●

Branching with Quotas

I’m planning a survey with a randomly awarded incentive. The odds of winning the incentive will change based on total response count. The first 1k respondents will have the best odds, then the next 1k, and then the rest. I was thinking of using quota

Asignación manual de tickets

Qualtrics no me permite asignar usuarios manualmente para la gestiòn de tickets, en la barra de bùsqueda no me aparece ningùn usuario, ni siquiera brand administrator. Alguien sabe què hacer?

162

1 day ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

331

1 month ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

201

1 month ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

722

2 months ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

341

3 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9978

4 months ago

M

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

813