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Experience Community

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Thought Leadership

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - June 3, 2026

Features Released On Or Before June 3, 2026 EXCategories (EX): The interface for categories in EX dashboards has been updated for accessibility and improved usability. Enhanced Confidentiality for Org Hierarchies: This feature protects the response

Internal Design System to change intercept's experience

Hi everyone! I've looked in the community, but haven't found anything connected directly to this topic, so I would like to share and ask a few questions. To give some context, I'm kinda new to Qualtrics and our company is an Investment banking and, a

Hello, once an employee starts a survey, will they have the option to log out and return at a later time to complete?

LauraS244Level 2 ●●

Set a quota for loop and merge

When using loop and merge, can you set a quota for a scenario where we have over 200 email messages that are on loop and merge, presenting 10 messages, randomly, one at a time? Basically quota‑balanced assignment to avoid messages closing below 30 ra

AlonsoCAdministrator

The Beautiful Community | Badge of the Month | June 2026

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many

Survey question text displaying incorrect words for some respondents

Hi everyone,I'm experiencing a strange issue where some respondents reported that certain words in survey questions are being displayed incorrectly.What's happening:"世帯年収 (household income)" is displayed as "インタビュー (interview)" "点数 (score)" is displa

Creating a questionnaire with a consent form

Hi, I am trying to create a link or QR code that I can send or post to volunteer participants for my research project. I am new to all this technology and really could use some simple step-by-step instructions on how to create and upload those docume

Rank order question: selct 5 out of 10 and rank

New to Qualtrics. Have month free license.I want respondents to:select 5 elements (in my case ‘competenties’) out of a list of 10 elements for two different scenariosI guess: I make two different questions for the two different scenarios. Thats is o

Issue with calculating respondent-level average scores from Matrix Table items.

Hi everyone, I have the following survey design: - There are 6 possible scenarios.- Each respondent sees only 2 out of 6 scenarios.- For each shown scenario, respondents answer Likert/matrix items:- Logica: I1- Empathische kwaliteit: I2, I3, I4- Inte

Error in Import survey API from MS Power Automate (Flow)

Hi Folks,I am fairly new to Qualtrics but an experienced programmer. I am trying to create a new survey using import survey APIs (using TXT file as input for questions and options) from a Microsoft Power Automate (now called as Flow) process. I am us

2213

G

1 day ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - June 3, 2026

Features Released On Or Before June 3, 2026 EXCategories (EX): The interface for categories in EX dashboards has been updated for accessibility and improved usability. Enhanced Confidentiality for Org Hierarchies: This feature protects the response

Internal Design System to change intercept's experience

Hi everyone! I've looked in the community, but haven't found anything connected directly to this topic, so I would like to share and ask a few questions. To give some context, I'm kinda new to Qualtrics and our company is an Investment banking and, a

Hello, once an employee starts a survey, will they have the option to log out and return at a later time to complete?

LauraS244Level 2 ●●

Set a quota for loop and merge

When using loop and merge, can you set a quota for a scenario where we have over 200 email messages that are on loop and merge, presenting 10 messages, randomly, one at a time? Basically quota‑balanced assignment to avoid messages closing below 30 ra

AlonsoCAdministrator

The Beautiful Community | Badge of the Month | June 2026

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many

Survey question text displaying incorrect words for some respondents

Hi everyone,I'm experiencing a strange issue where some respondents reported that certain words in survey questions are being displayed incorrectly.What's happening:"世帯年収 (household income)" is displayed as "インタビュー (interview)" "点数 (score)" is displa

Issue with calculating respondent-level average scores from Matrix Table items.

Hi everyone, I have the following survey design: - There are 6 possible scenarios.- Each respondent sees only 2 out of 6 scenarios.- For each shown scenario, respondents answer Likert/matrix items:- Logica: I1- Empathische kwaliteit: I2, I3, I4- Inte

Error in Import survey API from MS Power Automate (Flow)

Hi Folks,I am fairly new to Qualtrics but an experienced programmer. I am trying to create a new survey using import survey APIs (using TXT file as input for questions and options) from a Microsoft Power Automate (now called as Flow) process. I am us

Survey Platform (Before March 2021)

Is there a way I can download a dictionary of the survey that contains how responses are coded etc.?

I mean like an excel spreadsheet that contains how the answers to each question are coded and maybe the loops between different questions. Something like that so I can use it in other survey design platforms like RedCap.

10184

S

1 day ago

MichaelCAdministrator

Community Basics & Discussions

👋 Join the Fun! Introduce Yourself Here

Welcome to the Experience Community! We'd love to meet you and want to hear your story! Share what brings you here:Who are you? Tell us about your background and your current role. Your journey: How are you currently using Qualtrics? What excites yo

7702615

1 day ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

461

1 month ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

771

4 months ago

NewHomeCXManagerLevel 3 ●●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

631

4 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

752

5 months ago

MarkGrunskeLevel 2 ●●

Leaders Network Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

651

6 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

11308

7 months ago

M

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

1013