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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

26,074 Topics
76,669 Replies
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Featured topics

The Qualtrics Community: Now Available in Additional Languages

2 months ago

1701

🍬 Sweet Treat Time | Badge of the Month | October 2026

15 days ago

26130

Introducing Frontline Recommended Actions

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4 days ago

580

Recently Active
Help Others

AlexandreLeducQPN Level 4 ●●●●

asked in Survey Platform

Offline App - Incomplete responses

Is there a way to disable the possibility to save incomplete responses in the offline app?

251

Q

42 minutes ago

T

TimOHLevel 2 ●●

asked in CX Dashboards

Display change between variables similar to "Relate" in StatsIQ or a Sankey diagram on a CX Dashboard

Hello!I have a survey which asks for the participants impression of a brand before and after an event.In StatsIQ I can look at these two factors and see the change between their answers before and after.I want to put this on a CX Dashboard for stakeh

571

Q

50 minutes ago

JoseSAdministrator

published in Badge of the Month

🍬 Sweet Treat Time | Badge of the Month | October 2026

Whether you’re celebrating National Chocolate Day on the 28th, National Candy Corn Day on the 30th, or just plain old Halloween on the 31st, you have endless reasons to eat your sweet treats in October.This October we’re curious about what your favor

26130

3 hours ago

LukasKLevel 1 ●

asked in Workflows

How to send email distribution status information to Salesforce?

Hi allI am trying to find a way to update case information in Salesforce based on the email distribution status in Qualtrics. E.g. survey sent, survey bounced, survey skipped (due to contact frequency rule), etc.Currently our process triggers a surv

1735

Forgot to activate workflows

I forgot to activate my 3 workflows (trigger: survey response). One worflow is a script to combine different embedded data fields, the second one is to send a thank you email and the last one to change data in the directory. Can I run these workflows

232

asked in Higher Education

Overwriting Existing Instructors

Hello everyone, I have been using Course Evaluations for a little bit but ran into a bit of a problem that I hope someone in the community can help with. We run an automatic import for our course enrollment data. We have everything mapped and we hav

1031

Change auto-advance screen of the New Survey Taking Experience

Hi all, With the New Survey Taking Experience, when selecting the auto-advance option, a default screen is added at the end of the survey. Is there a way to change the text in it o remove this screen? The text confuses people and the think they alrea

1393

Compressed Images for MaxDiff Exercise?

I’m using a Qualtrics MaxDiff template with two scale anchors and my product descriptions (saved as JPG files) are sandwiched between those scale anchors. Unfortunately Qualtrics has compressed those images to make them fit between the scale anchors

841

Not Recording Embedded Data In Response Using JavaScript

I use JavaScript to create 3 columns, a drop down list (Option), a text field (Name) and a text field (Score) with 10 rows showing first (can be added to 20 rows). The JavaScript is put on a text/graphic field and I have also added “<div id="dynam

623

1 day ago

E

EmmaOGCLevel 2 ●●

asked in Employee Engagement

EX Org Hierarchy Grouping Participants with vacant leader role

We currently have a team where we have a vacant position (let’s call it Vacant Superintendent). Typically the org hierarchy would have 3 Superintendents reporting to the Manager, while the position is vacant we’re running our annual Culture/Engagemen

455

1 day ago

AlexandreLeducQPN Level 4 ●●●●

asked in Survey Platform

Offline App - Incomplete responses

Is there a way to disable the possibility to save incomplete responses in the offline app?

251

Q

42 minutes ago

T

TimOHLevel 2 ●●

asked in CX Dashboards

Display change between variables similar to "Relate" in StatsIQ or a Sankey diagram on a CX Dashboard

Hello!I have a survey which asks for the participants impression of a brand before and after an event.In StatsIQ I can look at these two factors and see the change between their answers before and after.I want to put this on a CX Dashboard for stakeh

571

Forgot to activate workflows

I forgot to activate my 3 workflows (trigger: survey response). One worflow is a script to combine different embedded data fields, the second one is to send a thank you email and the last one to change data in the directory. Can I run these workflows

232

asked in Higher Education

Overwriting Existing Instructors

Hello everyone, I have been using Course Evaluations for a little bit but ran into a bit of a problem that I hope someone in the community can help with. We run an automatic import for our course enrollment data. We have everything mapped and we hav

1031

Compressed Images for MaxDiff Exercise?

I’m using a Qualtrics MaxDiff template with two scale anchors and my product descriptions (saved as JPG files) are sandwiched between those scale anchors. Unfortunately Qualtrics has compressed those images to make them fit between the scale anchors

841

Q

22 hours ago

N

NickVEICLevel 2 ●●

asked in CX Dashboards

Report overall NPS as average of brand-level NPSs? (Dashboard)

I have a dashboard showing survey responses from multiple brands my organization manages. It’s easy to report on NPS per brand in various ways (break out a bar chart by brand, filter different widgets to have one widget per brand, etc.). But is there

483

N

5 days ago

L

laveenacrastaLevel 1 ●

asked in Survey Platform

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

958

KfisherkLevel 1 ●

Using a popup to provide the user with a definition when hovering over a word in a question.

Hi All,I keep trying to use html code below to add a definition as a popup when hovering over a word in my questions, but I can’t seem to get it to work. Does anyone know why? I have done this in the past, am not having luck currently. Thanks,<spa

1162

6 days ago

D

dwbatten

asked in Survey Platform

Displaying date that form filled out/signed (versus the present date) via piped text

Hi there,I am essentially dealing with the same issue/question as this topic except that my form is open and has been live and collecting responses for months. It’s “fine” in that if I download responses as a spreadsheet, I can see the date the form

482

NPS Email question HTML code

Hi there, can someone help me with setting up an NPS Email invite template? It doesn’t render correctly when on a smaller screen or mobile device (you have to scroll to the right to read the invitation). The logo and buttoncolour is client specific s

733

7 days ago