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Experience Community

26,103 Topics
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The Qualtrics Community: Now Available in Additional Languages

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Introducing Frontline Recommended Actions

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21 days ago

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📚 Recent Reads | Badge of the Month | November 2026

3 days ago

549

Recently Active
Help Others

A

Adit_09

asked in Survey Platform

Is there a way to recover accidentally deleted survey data? I really need that data

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9872

T

24 minutes ago

meves

posted in Higher Education

How is AI influencing your surveys and questions?

As a researcher, are we finding that open-ended questions might be the solutions, now that AI can provide analysis pretty quick? In a recent survey 45% of my respondents chose “Other” to describe themselves, rather than read or select my 6 predefined

132

2 hours ago

jflowers1Level 4 ●●●●

posted in Custom Code

Adding Responsive Tooltips That Work on Mobile Devices

I am trying to add mobile-friendly tooltips using the following instructions: https://osvaldas.info/elegant-css-and-jquery-tooltip-responsive-mobile-friendlyIt is working fine on my desktop, but I can't get it to work on mobile devices. I've looked t

38034

asked in Survey Platform

End of Survey Message not updating

I have copied Qualtrics forms and updated the End of Survey message then published the survey. But when I preview the survey it shows the historic End of survey message. I have cleared my cache. Thanks

50

A

4 hours ago

S

SD_NJLevel 1 ●

posted in Survey Platform

Critical Product Feedback: Results Dashboard Transition (It’s Not Just "Change Aversion")

As a Qualtrics power user for over a decade, I want to clarify that the widespread community pushback regarding the mandatory transition to the new Results Dashboard is not a simple case of users being resistant to change. This is a fundamental usabi

34922

16 hours ago

R

rissurdatt

asked in Higher Education

Can't find a survey

I mistakenly put the wrong QR code on a flyer for an event. However, I can’t find that survey in my Qualtrics folders. I have no idea which one it is-no title. How do I find this survey and the data attached to it?

263

17 hours ago

N

NikeetaQPN Level 3 ●●●

asked in Survey Platform

can we update the ticket data in ticket page for embedded field

Hi Team,We wanted to check whether there is an option to edit or update a specific embedded data field within the Ticket Data section for existing tickets.During the initial field mapping, we missed mapping a particular embedded data field (e.g., ABC

102

asked in XM Directory

Synchronisation Issue on Qualtrics Employee Directory

Hello,We are currently experiencing a synchronisation issue, our employees data from Successfactors are not being synchronised on Qualtrics Employee Directory. We have tried to do a manual synchronisation but the jobs are being failed. We would appre

51

1 day ago

JoseSAdministrator

published in Badge of the Month

📚 Recent Reads | Badge of the Month | November 2026

Not many people know, but November 1st is National Authors’s Day! It is a day where you are welcomed to celebrate your favorite authors, books and series. You can do this in so many ways such as reading your favorite book, buying your favorite author

549

1 day ago

D

dkgreen

asked in Survey Platform

Capture timezone for respondents and use it for sending surveys at specific times

Hello there, I am a graduate student currently developing a survey to collect data for my doctoral thesis this fall. More specifically, I am conducting a repeated measures/within-subjects research design where participants will need to complete a su

3052

asked in Survey Platform

End of Survey Message not updating

I have copied Qualtrics forms and updated the End of Survey message then published the survey. But when I preview the survey it shows the historic End of survey message. I have cleared my cache. Thanks

50

asked in Higher Education

Can't find a survey

I mistakenly put the wrong QR code on a flyer for an event. However, I can’t find that survey in my Qualtrics folders. I have no idea which one it is-no title. How do I find this survey and the data attached to it?

263

17 hours ago

I

Inna Goordoyal

asked in XM Directory

Synchronisation Issue on Qualtrics Employee Directory

Hello,We are currently experiencing a synchronisation issue, our employees data from Successfactors are not being synchronised on Qualtrics Employee Directory. We have tried to do a manual synchronisation but the jobs are being failed. We would appre

51

1 day ago

D

dkgreen

asked in Survey Platform

Capture timezone for respondents and use it for sending surveys at specific times

Hello there, I am a graduate student currently developing a survey to collect data for my doctoral thesis this fall. More specifically, I am conducting a repeated measures/within-subjects research design where participants will need to complete a su

3052

asked in Survey Platform

Create a new time zone for British Columbia (UTC-7)

Hi,Can you please create a new option under Account Settings | Time Zone for British Columbia (UTC-7)? We no longer change our clocks back and forth anymore and permanently remain on Pacific Daylight Time.Thanks!

121

1 day ago

K

kadiaddy

asked in Higher Education

Embed video into Qualtrics

Hello! Are you able to embed a recorded one hour PowerPoint presentation or any type of recorded video into Qualtrics?

516

K

3 days ago

nikamshubham73Level 3 ●●●

asked in Survey Platform

Different Bookmarks in Preview Link?

Hi Community Team,Is there a way to have a unique bookmark path for different users when testing via the same preview link?We currently have an in-progress survey where both our team and the client are testing simultaneously. Since the bookmark locat

263

3 days ago

AnnaPLevel 2 ●●

asked in CX Dashboards

Labels on Dashboard not updating for users on different language

HelloI have my account set to EN (UK). I have created dashboard and the Rich text Editor labels are different for users on language EN (US) to those labels set up on my account. Has anyone come across this and has a solution EN (UK)EN (US)

203

asked in Survey Platform

Preserving Line Breaks in Response Summary PDF

Within a survey, I have students submitting a personal statement into an essay text box, but their response summary pdf does not retain the line breaks that were included in their original essay text box. My understanding is that this is due to the

121

Calculate Metrics Task Returns Inconsistent Results in Workflow

Hi Community,I'm experiencing inconsistent results with the Calculate Metrics task in a Qualtrics Workflow and would like to understand if this is expected behavior or if there are any known limitations.Use CaseI have a workflow that needs to determi

240

S

7 days ago