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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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WELCOME TO THE QUALTRICS

Experience Community

27,379 Topics
74,907 Replies
45,055 Members

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Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

Forum|Forum|3 months ago

2641

Announcing our first X4 keynote speaker + calling ALL speakers 📣

Forum|Forum|3 months ago

1511

⬆ Level Up 2026 | Badge of the Month | January 2026

Forum|Forum|16 days ago

28141

Qualtrics’ fine-tuned AI outperforms general-use LLMs on survey research

Forum|Forum|6 days ago

470

Recently active
Product Forum
Thought Leadership

M

Mr Muddle

Survey Platform

Urgent Help Needed! Retrieval of Data after account closed!

Hi all, hope you are well! I have a problem that would require help urgently as it relates to my research data and so if you are able to help, I would really really appreciate it! Thanks a lot! I knew that my university is going to stop using Qualtri

161

5 minutes ago

AlonsoCAdministrator

Week in Review

45K Members Milestone, Master Dashboard Version Control & Streamline Your Survey Duration Calculations

Celebrate with us as we hit 45K lifetime members! This week, learn how Qualtrics AI outperforms general LLMs, discover workarounds for calculating predicted survey duration, and explore solutions for managing dashboard versions and combining multi-su

651

18 hours ago

KBradyLevel 2 ●●

Custom Code

Creating and add a class to the Custom CSS Code

I'm working on a survey where I need to conditionally add text to an existing question based on an embedded data value.Specific requirement:Embedded data variable: Example_Survey = ABC Add "Sample Text" to a question Only add this text if the class e

Exporting survey data from Qualtrics and the respondent identifier fields are redacted

Hi, I’m exporting survey data from Qualtrics and the respondent identifier fields (e.g., RecipientEmail/Name) are redacted as ******* in Data & Analysis and in the Excel export.How can I enable View Restricted Data for my Qualtrics user account ,

192

2 days ago

MartyKLevel 2 ●●

Survey Platform

Trying to use AI to generate/create a QSF

Looking at AI to help with constructing a survey and it’s very helpful. When I’m done, I asked it to create a QSF of the survey so I could upload it to Qualtrics. Unfortunately, the handoff wasn’t clean. I’m thinking it’s because the specifics for Qu

Hello,I have a study where participants see a randomized series of images. When I preview the study, they are slow to load. I tried using the code mentioned in a response to this post, but it did not resolve the issue. I have 49 images, which might b

Best practice for storing randomized JS data for complex Loop & Merge study (25 iterations)?

Hi everyone,I am building a conjoint experiment involving 5 different product blocks. Each product block uses Loop & Merge to display 5 randomized scenarios to the participant (25 total decision scenarios per respondent).The Setup:I am using Java

171

2 days ago

lpustulkaQualtrics Employee

Healthcare

Upcoming X4 Preview Webinar!

Hi Healthcare Community Group - and Happy New Year! Qualtrics is hosting an X4 Preview event next week! This event will feature previous X4 attendees that will talk about how to get the most value out of X4, what to expect, how to get employer suppor

200

2 days ago

maxmorganQualtrics Employee

Higher Education

X4 Preview Webinar - Don't Miss!

Hello Higher Education group - and Happy New Year!Qualtrics is hosting an X4 Preview event next week! During this session, past X4 attendees will share how they’ve gotten the most value from the conference, what to expect, tips for getting employer s

190

2 days ago

jbakerGroups Administrator

K-12

Public Dashboard Success Story and Upcoming X4 Preview Webinar!

Hello K-12 Community!Happy New Year! We know that Public Dashboards are a hot topic in K-12 to have strong visibility for parents, teachers, and students, so we wanted to highlight Franklin Public School District, and specifically @MarkGrunske. Mark

Urgent Help Needed! Retrieval of Data after account closed!

Hi all, hope you are well! I have a problem that would require help urgently as it relates to my research data and so if you are able to help, I would really really appreciate it! Thanks a lot! I knew that my university is going to stop using Qualtri

161

5 minutes ago

AlonsoCAdministrator

Week in Review

45K Members Milestone, Master Dashboard Version Control & Streamline Your Survey Duration Calculations

Celebrate with us as we hit 45K lifetime members! This week, learn how Qualtrics AI outperforms general LLMs, discover workarounds for calculating predicted survey duration, and explore solutions for managing dashboard versions and combining multi-su

651

18 hours ago

KBradyLevel 2 ●●

Custom Code

Creating and add a class to the Custom CSS Code

I'm working on a survey where I need to conditionally add text to an existing question based on an embedded data value.Specific requirement:Embedded data variable: Example_Survey = ABC Add "Sample Text" to a question Only add this text if the class e

Exporting survey data from Qualtrics and the respondent identifier fields are redacted

Hi, I’m exporting survey data from Qualtrics and the respondent identifier fields (e.g., RecipientEmail/Name) are redacted as ******* in Data & Analysis and in the Excel export.How can I enable View Restricted Data for my Qualtrics user account ,

192

2 days ago

MartyKLevel 2 ●●

Survey Platform

Trying to use AI to generate/create a QSF

Looking at AI to help with constructing a survey and it’s very helpful. When I’m done, I asked it to create a QSF of the survey so I could upload it to Qualtrics. Unfortunately, the handoff wasn’t clean. I’m thinking it’s because the specifics for Qu

Hello,I have a study where participants see a randomized series of images. When I preview the study, they are slow to load. I tried using the code mentioned in a response to this post, but it did not resolve the issue. I have 49 images, which might b

Best practice for storing randomized JS data for complex Loop & Merge study (25 iterations)?

Hi everyone,I am building a conjoint experiment involving 5 different product blocks. Each product block uses Loop & Merge to display 5 randomized scenarios to the participant (25 total decision scenarios per respondent).The Setup:I am using Java

How to extract all ProjectID with API

Hello everyone, I'm looking for a way to bulk extract the project IDs of my EX projects.I would like to know if there is an API similar to https://fra1.qualtrics.com/API/v3/surveys. I have read the documentation but haven't found anything about it.Th

Automating and scheduling survey (QSF file) export

Hello,Me and my team collaborate on many different projects and edit them frequently so I want to automate survey export in QSF format (i.e. backups of survey questions and survey structure itself, NOT survey responses). This is a procedure one typic

QS17Level 2 ●●

Reporting on responses completion in EX dashboard

Hello All, I am looking for a solution where I can display the completion status of the survey participants on dashboard.For eg: John Doe CompletedIs there any where we can display completion status in EX dashboard? Thank you for your help.

509

3 days ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

211

5 days ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

151

9 days ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

642

1 month ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

291

2 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9648

3 months ago

M

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

733