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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

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Featured topics

Piloting Our Early Access Incentive Program!

Forum|Forum|2 months ago

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Spill the Tea | Badge of the Month | May 2026

Forum|Forum|15 days ago

36223

👋 Join the Fun! Introduce Yourself Here

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Recently active
Product Forum
Thought Leadership

Has anyone’s workflow for distribution ever gotten stuck on the “Add contacts and transactions to XMD” for over an hour before? We made adjustments to the file we bring over and made all necessary adjustments, but since verifying everything is right

joel bautistaLevel 2 ●●

Healthcare

Where can I register for the next session?

APA_Strategic_Insights

Survey Platform

Output Variable Naming (recode) to Salesforce

I have a survey with a multi-select question, akin to "Tell us which Products and Services you want to use next?" (pick up to 3)Each option in this question has HTML for a Link and hover-over text.I “recoded” the question with Variable Naming so I co

50

A

22 hours ago

PeeyushBansalLevel 7 ●●●●●●●

Survey Platform

progress bar

I have two blocks in flow and it looks likeif (login=Passcode) >» Block 1>>finishif (login!=Passcode) » Block 2 >>finish But I dont want progress bar to contradict each other, just want to start progress bar seprate for each block and

Sending survey questions to the particular percentage of participants

Kindly provide me the steps to send a set of questions to particular percentage of participants.Example.Out of 10 survey questions5 should be for 100% participants2 questions should be for 75% participants3 questions should be for 25% participants

Preview Link Bypasses Authentictor

AlonsoCAdministrator

Social Media Swarm Prevention, Dashboard Export Previews, and Seat Management Strategies

Happy Friday, Experience Community! From a JavaScript challenge inside Loop & Merge blocks to a product drop that makes dashboard exports smarter, there was plenty to dig into this week. A huge congratulations to our latest member who leveled up

real beginners guide to making an imported survey functional

got a survey imported into Qualtrics but now need to make it functionali.e first question is a Yes/No response if No it's a thanks but goodbyeif yes go to next questionand so on never used Qualtricscome from industry where reached a level where i em

jake_dufinetzQPN Level 4 ●●●●

Custom Code

Loop and Merge with Calculated Embedded Data Field

I am looking to create a calculated embedded data field that acts as a score/index for each looped through item in a loop and merge. See an example survey design below, where the respondent selects from a list of products to rate in the 1st block. Th

Drop-outs: where do participants leave my study?

Hello,I am recruiting participants via Prolific for my experimental study on Qualtrics. A relatively high percentage of participants drop-out, resulting in an unequal division between my Control and Experimental group. Is there a way on Qualtrics to

Has anyone’s workflow for distribution ever gotten stuck on the “Add contacts and transactions to XMD” for over an hour before? We made adjustments to the file we bring over and made all necessary adjustments, but since verifying everything is right

APA_Strategic_Insights

Survey Platform

Output Variable Naming (recode) to Salesforce

I have a survey with a multi-select question, akin to "Tell us which Products and Services you want to use next?" (pick up to 3)Each option in this question has HTML for a Link and hover-over text.I “recoded” the question with Variable Naming so I co

50

A

22 hours ago

PeeyushBansalLevel 7 ●●●●●●●

Survey Platform

progress bar

I have two blocks in flow and it looks likeif (login=Passcode) >» Block 1>>finishif (login!=Passcode) » Block 2 >>finish But I dont want progress bar to contradict each other, just want to start progress bar seprate for each block and

Sending survey questions to the particular percentage of participants

Kindly provide me the steps to send a set of questions to particular percentage of participants.Example.Out of 10 survey questions5 should be for 100% participants2 questions should be for 75% participants3 questions should be for 25% participants

Preview Link Bypasses Authentictor

AlonsoCAdministrator

Social Media Swarm Prevention, Dashboard Export Previews, and Seat Management Strategies

Happy Friday, Experience Community! From a JavaScript challenge inside Loop & Merge blocks to a product drop that makes dashboard exports smarter, there was plenty to dig into this week. A huge congratulations to our latest member who leveled up

real beginners guide to making an imported survey functional

got a survey imported into Qualtrics but now need to make it functionali.e first question is a Yes/No response if No it's a thanks but goodbyeif yes go to next questionand so on never used Qualtricscome from industry where reached a level where i em

jake_dufinetzQPN Level 4 ●●●●

Custom Code

Loop and Merge with Calculated Embedded Data Field

I am looking to create a calculated embedded data field that acts as a score/index for each looped through item in a loop and merge. See an example survey design below, where the respondent selects from a list of products to rate in the 1st block. Th

Drop-outs: where do participants leave my study?

Hello,I am recruiting participants via Prolific for my experimental study on Qualtrics. A relatively high percentage of participants drop-out, resulting in an unequal division between my Control and Experimental group. Is there a way on Qualtrics to

AlonsoCAdministrator

Spill the Tea | Badge of the Month | May 2026

May 21st is International Tea Day, but here in the community, we aren’t just interested in Earl Grey or Chamomile. We’re interested in the Hot Takes. Experience Management is evolving faster than ever. From the "AI Revolution" to the changing landsca

36223

2 days ago

N

NguyenPhiLongLevel 2 ●●

Customer Experience (CX)

How to enable or trigger Notifications for Action Planning in CX Dashboards?

Hi everyone,I am looking for a way to trigger notifications (email or in-app) for the Action Planning feature in CX Dashboards.It seems that unlike EX, CX Action Planning does not have a straightforward notification toggle.If you have implemented a w

100

N

5 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

411

16 days ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

731

4 months ago

N

NewHomeCXManagerLevel 3 ●●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

601

4 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

672

4 months ago

MarkGrunskeLevel 2 ●●

Leaders Network Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

621

6 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

11148