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Report overall NPS as average of brand-level NPSs? (Dashboard)

NickVEICLevel 2 ●●

asked in CX Dashboards

I have a dashboard showing survey responses from multiple brands my organization manages. It’s easy to report on NPS per brand in various ways (break out a bar chart by brand, filter different widgets to have one widget per brand, etc.). But is there

423

posted in Artificial Intelligence (AI)

Error Starting Chat with Berry

Hello everybody! Has anyone else run into an issue where they try to start a conversation with Berry, the Qualtrics AI Assistant, and receive the error message "Error starting chat"?Berry has been my go-to resource since we launched our new survey pr

532

3 days ago

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laveenacrastaLevel 1 ●

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

948

posted in Survey Platform

Survey for class research

If you are able. would you please take a few minutes to complete a brief survey for a class research project. I would greatly appreciate it.https://csudh.qualtrics.com/jfe/form/SV_8CdOY9Lxzgh1mcu

110

K

3 days ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - October 14, 2026

Features Released On Or Before October 14, 2026 AppsApp Translations: You can now translate purpose-built apps like Customer Care, Dashboard Viewer, Location Experience Hub, Manager Assist, and Patient Experience.Audiences TabSharing User Made Panel

4350

published in Product Release Notes

QualtricsReleaseNotesQualtrics Employee

Weekly Product Release Notes -October 7, 2026

Features Released On Or Before October 7, 2026 CX DashboardsInsights Widget: This analysis widget summarizes open text dashboard data to identify common themes and key insights. It uses the same prompts as Insights Explorer, but allows you to displa

8562

published in Badge of the Month

JoseSAdministrator

🍬 Sweet Treat Time | Badge of the Month | October 2026

Whether you’re celebrating National Chocolate Day on the 28th, National Candy Corn Day on the 30th, or just plain old Halloween on the 31st, you have endless reasons to eat your sweet treats in October.This October we’re curious about what your favor

21426

Using a popup to provide the user with a definition when hovering over a word in a question.

K

KfisherkLevel 1 ●

asked in Custom Code

Hi All,I keep trying to use html code below to add a definition as a popup when hovering over a word in my questions, but I can’t seem to get it to work. Does anyone know why? I have done this in the past, am not having luck currently. Thanks,<spa

1122

Not Recording Embedded Data In Response Using JavaScript

I use JavaScript to create 3 columns, a drop down list (Option), a text field (Name) and a text field (Score) with 10 rows showing first (can be added to 20 rows). The JavaScript is put on a text/graphic field and I have also added “<div id="dynam

140

S

15 hours ago

Report overall NPS as average of brand-level NPSs? (Dashboard)

NickVEICLevel 2 ●●

asked in CX Dashboards

I have a dashboard showing survey responses from multiple brands my organization manages. It’s easy to report on NPS per brand in various ways (break out a bar chart by brand, filter different widgets to have one widget per brand, etc.). But is there

423

3 days ago

L

laveenacrastaLevel 1 ●

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

948

KfisherkLevel 1 ●

Using a popup to provide the user with a definition when hovering over a word in a question.

Hi All,I keep trying to use html code below to add a definition as a popup when hovering over a word in my questions, but I can’t seem to get it to work. Does anyone know why? I have done this in the past, am not having luck currently. Thanks,<spa

1122

asked in Employee Engagement

E

EmmaOGCLevel 2 ●●

EX Org Hierarchy Grouping Participants with vacant leader role

We currently have a team where we have a vacant position (let’s call it Vacant Superintendent). Typically the org hierarchy would have 3 Superintendents reporting to the Manager, while the position is vacant we’re running our annual Culture/Engagemen

342

D

dwbatten

Displaying date that form filled out/signed (versus the present date) via piped text

Hi there,I am essentially dealing with the same issue/question as this topic except that my form is open and has been live and collecting responses for months. It’s “fine” in that if I download responses as a spreadsheet, I can see the date the form

482

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rarcegaLevel 2 ●●

MIddle-align question choices that contain an image and text

I have a question where I combined an icon and a text but the text by default is bottom-aligned vertically. How do I make it middle aligned?

363

NPS Email question HTML code

Hi there, can someone help me with setting up an NPS Email invite template? It doesn’t render correctly when on a smaller screen or mobile device (you have to scroll to the right to read the invitation). The logo and buttoncolour is client specific s

723

5 days ago

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pdunlopLevel 1 ●

Seeing how people spend an imaginary budget

Hello - I want to set up a question in which I give people an imaginary budget (let’s say £100 for simplicity). I want to have a variety of options at different price points and respondents can’t be allowed to spend over the £100 budget but they can

372

5 days ago

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parkie_0007Level 5 ●●●●●