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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

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Featured topics

📰 Qualtrics Product News | April 2026

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The Beautiful Community | Badge of the Month | June 2026

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Shape the Future of In-Product Help

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Recently active
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Thought Leadership

AlonsoCAdministrator

Badge of the Month

The Beautiful Community | Badge of the Month | June 2026

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many

Hi everyone, for a survey in qualtrics I want to link the answer of one question to the next question. The first question is QID16, this is an drag and drop question in which six attributes are rated from least to most important. In the next question

ErikahuerQPN Level 4 ●●●●

Survey Platform

Date format MM/YYYY

Hi!I need to save the current month and year as Embedded Data in the format MM/YYYY so I can use it as a condition in a branch.At the moment, I am only able to save the date in the format DD/MM/YYYY, which does not meet my requirements.I need to comp

jduncanLevel 2 ●●

Access to a preview link

hi all! I have a draft survey that has not been published yet. My manager cannot access the “preview” link that I have shared with him. I am not sure why, I tested with a coworker that has no use of Qualtrics and they were able to access the preview.

Table in the Dashboard with 2 rows "An unexpected error has occurred"

Hello,We run an Ad-hoc employee research survey twice per year, we do a copy of it, and reuse dashboards. We noticed that recently, it is impossible to have two rows in the table like in my screenshot (Domain AND Train) - we have an unexpected error

qualtrics_questionsLevel 2 ●●

Survey Platform

Assign each item from a CSV exactly ONCE across participants

Hi all,I have a Qualtrics survey connected to Prolific. I have a CSV/list of 90 unique writing prompts, and I need each prompt to be completed exactly once across the full study. So it is kind of in loop and merge land, but not quite. The important c

Side by Side dropdown values inaccessible via JavaScript in New Survey Taking Experience

Hi all, I am trying to use JavaScript to read the selected values from a manually built Side by Side question with three dropdown columns (Month, Day, Year) in order to calculate a decimal-year age and write it to embedded data fields using setJSEmbe

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15 hours ago

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NikeetaQPN Level 3 ●●●

Qualtrics API

Bulk Update of Open Tickets to Expired Status Using API

Hi Team,We have a requirement to update approximately 90,000 existing open tickets to Expired status in Qualtrics.The tickets need to be identified based on ticket name and only those tickets that have remained in Open status for more than 7 days fro

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16 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - June 24, 2026

Features Released On Or Before June 24, 2026 Online PanelsIncentive Credits: You can now purchase incentive credits and allocate them by division. These can be used to reward Qualitative panel recruits for their participation. Subscription Credits

Changing colours on multiple choice buttons and matrix tables new survey experience

Hi all, We are moving our survey over to the new survey experience, but we are having trouble being able to get the Java script to work. We have been researching as I know the JS had to change to be compatible, but we are struggling to get it to work

AlonsoCAdministrator

The Beautiful Community | Badge of the Month | June 2026

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many

Hi everyone, for a survey in qualtrics I want to link the answer of one question to the next question. The first question is QID16, this is an drag and drop question in which six attributes are rated from least to most important. In the next question

ErikahuerQPN Level 4 ●●●●

Survey Platform

Date format MM/YYYY

Hi!I need to save the current month and year as Embedded Data in the format MM/YYYY so I can use it as a condition in a branch.At the moment, I am only able to save the date in the format DD/MM/YYYY, which does not meet my requirements.I need to comp

jduncanLevel 2 ●●

Access to a preview link

hi all! I have a draft survey that has not been published yet. My manager cannot access the “preview” link that I have shared with him. I am not sure why, I tested with a coworker that has no use of Qualtrics and they were able to access the preview.

Table in the Dashboard with 2 rows "An unexpected error has occurred"

Hello,We run an Ad-hoc employee research survey twice per year, we do a copy of it, and reuse dashboards. We noticed that recently, it is impossible to have two rows in the table like in my screenshot (Domain AND Train) - we have an unexpected error

qualtrics_questionsLevel 2 ●●

Survey Platform

Assign each item from a CSV exactly ONCE across participants

Hi all,I have a Qualtrics survey connected to Prolific. I have a CSV/list of 90 unique writing prompts, and I need each prompt to be completed exactly once across the full study. So it is kind of in loop and merge land, but not quite. The important c

Side by Side dropdown values inaccessible via JavaScript in New Survey Taking Experience

Hi all, I am trying to use JavaScript to read the selected values from a manually built Side by Side question with three dropdown columns (Month, Day, Year) in order to calculate a decimal-year age and write it to embedded data fields using setJSEmbe

41

15 hours ago

N

NikeetaQPN Level 3 ●●●

Qualtrics API

Bulk Update of Open Tickets to Expired Status Using API

Hi Team,We have a requirement to update approximately 90,000 existing open tickets to Expired status in Qualtrics.The tickets need to be identified based on ticket name and only those tickets that have remained in Open status for more than 7 days fro

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16 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - June 24, 2026

Features Released On Or Before June 24, 2026 Online PanelsIncentive Credits: You can now purchase incentive credits and allocate them by division. These can be used to reward Qualitative panel recruits for their participation. Subscription Credits

Changing colours on multiple choice buttons and matrix tables new survey experience

Hi all, We are moving our survey over to the new survey experience, but we are having trouble being able to get the Java script to work. We have been researching as I know the JS had to change to be compatible, but we are struggling to get it to work

Tips for Running a Moderated Focus Group – Anyone Done This

Hi Qualtrics Community! 👋I'm looking for advice from anyone who has experience running moderated focus groups for user testing with the Qualtrics platform.We're planning to run a session with a set participant group and would love to hear from others

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12 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

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1 month ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

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5 months ago

NewHomeCXManagerLevel 3 ●●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

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5 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

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5 months ago

MarkGrunskeLevel 2 ●●

Leaders Network Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

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7 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

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