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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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WELCOME TO THE QUALTRICS

Experience Community

26,106 Topics
76,814 Replies
47,230 Members

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Introducing Frontline Recommended Actions

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25 days ago

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📚 Recent Reads | Badge of the Month | November 2026

8 days ago

11719

Recently Active
Help Others

S

SD_NJLevel 1 ●

posted in Survey Platform

Critical Product Feedback: Results Dashboard Transition (It’s Not Just "Change Aversion")

As a Qualtrics power user for over a decade, I want to clarify that the widespread community pushback regarding the mandatory transition to the new Results Dashboard is not a simple case of users being resistant to change. This is a fundamental usabi

43328

V

18 minutes ago

R

RijaLevel 2 ●●

asked in Survey Platform

How can I pipe an unselected choice’s destination and cost into a follow-up question?

Hi everyone,I have a single-answer multiple-choice question (QID98) asking: “Which weekend trip would you go on?”The options are: The weekend trip to Wyoming, for which you spent $300. The weekend trip to Colorado, for which you spent $200. I want

161

1 hour ago

JoseSAdministrator

published in Badge of the Month

📚 Recent Reads | Badge of the Month | November 2026

Not many people know, but November 1st is National Authors’s Day! It is a day where you are welcomed to celebrate your favorite authors, books and series. You can do this in so many ways such as reading your favorite book, buying your favorite author

11719

1 hour ago

R

Rod_PestellLevel 4 ●●●●

asked in Qualtrics API

Ticketing API extract email responses and follow-up details of a ticket

Hi All, I’ve been testing out the ticketing API in order to retrieve the Ticket data and to include the Text of the Email’s Received and Sent plus the follow-up response. So far the events endpoint (https://<datacentre>.qualtrics.com/API/v3/ti

20

R

4 hours ago

jflowers1Level 4 ●●●●

posted in Custom Code

Adding Responsive Tooltips That Work on Mobile Devices

I am trying to add mobile-friendly tooltips using the following instructions: https://osvaldas.info/elegant-css-and-jquery-tooltip-responsive-mobile-friendlyIt is working fine on my desktop, but I can't get it to work on mobile devices. I've looked t

38165

16 hours ago

R

RijaLevel 2 ●●

asked in Survey Platform

How can I pipe an unselected choice’s destination and cost into a follow-up question?

Hi everyone,I have a single-answer multiple-choice question (QID98) asking: “Which weekend trip would you go on?”The options are: The weekend trip to Wyoming, for which you spent $300. The weekend trip to Colorado, for which you spent $200. I want

71

21 hours ago

5

5tream_Punk

posted in Website & App Insights

Web Intercept response rate - What do you typically see?

Hi there, I’m curious what people typically see as a response rate to web intercept survey? i.e how many responses per 1000 impressions? Thanks!

6133

A

1 day ago

D

danielle.davidLevel 1 ●

asked in Survey Platform

Recover Deleted Tickets

Hello,I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?

4505

posted in Survey Platform

Qualtrics new experience feedback: Email Messages section

We noticed that the Email Messages section in Qualtrics has been redesigned, and we would like to share some feedback. At this time, we do not recommend switching to the new experience. Is there any way for us to continue using the current (classic)

62717

asked in Survey Platform

End of Survey Message not updating

I have copied Qualtrics forms and updated the End of Survey message then published the survey. But when I preview the survey it shows the historic End of survey message. I have cleared my cache. Thanks

191

3 days ago

R

RijaLevel 2 ●●

asked in Survey Platform

How can I pipe an unselected choice’s destination and cost into a follow-up question?

Hi everyone,I have a single-answer multiple-choice question (QID98) asking: “Which weekend trip would you go on?”The options are: The weekend trip to Wyoming, for which you spent $300. The weekend trip to Colorado, for which you spent $200. I want

161

1 hour ago

R

Rod_PestellLevel 4 ●●●●

asked in Qualtrics API

Ticketing API extract email responses and follow-up details of a ticket

Hi All, I’ve been testing out the ticketing API in order to retrieve the Ticket data and to include the Text of the Email’s Received and Sent plus the follow-up response. So far the events endpoint (https://<datacentre>.qualtrics.com/API/v3/ti

20

R

4 hours ago

R

RijaLevel 2 ●●

asked in Survey Platform

How can I pipe an unselected choice’s destination and cost into a follow-up question?

Hi everyone,I have a single-answer multiple-choice question (QID98) asking: “Which weekend trip would you go on?”The options are: The weekend trip to Wyoming, for which you spent $300. The weekend trip to Colorado, for which you spent $200. I want

71

21 hours ago

D

danielle.davidLevel 1 ●

asked in Survey Platform

Recover Deleted Tickets

Hello,I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?

4505

asked in Survey Platform

End of Survey Message not updating

I have copied Qualtrics forms and updated the End of Survey message then published the survey. But when I preview the survey it shows the historic End of survey message. I have cleared my cache. Thanks

191

3 days ago

A

Addie

asked in Survey Platform

Anonymous file for email addresses

Hello everyone, I am new to Qualtrics and have not been able to find an up-to-date answer to my question. To give some context, my team wants to conduct an online anonymous survey in which participants receive compensation via an electronic gift car

60

asked in Higher Education

Can't find a survey

I mistakenly put the wrong QR code on a flyer for an event. However, I can’t find that survey in my Qualtrics folders. I have no idea which one it is-no title. How do I find this survey and the data attached to it?

383

4 days ago

I

Inna Goordoyal

asked in XM Directory

Synchronisation Issue on Qualtrics Employee Directory

Hello,We are currently experiencing a synchronisation issue, our employees data from Successfactors are not being synchronised on Qualtrics Employee Directory. We have tried to do a manual synchronisation but the jobs are being failed. We would appre

91

5 days ago

D

dkgreen

asked in Survey Platform

Capture timezone for respondents and use it for sending surveys at specific times

Hello there, I am a graduate student currently developing a survey to collect data for my doctoral thesis this fall. More specifically, I am conducting a repeated measures/within-subjects research design where participants will need to complete a su

3082

asked in Survey Platform

Create a new time zone for British Columbia (UTC-7)

Hi,Can you please create a new option under Account Settings | Time Zone for British Columbia (UTC-7)? We no longer change our clocks back and forth anymore and permanently remain on Pacific Daylight Time.Thanks!

131