WELCOME TO THE QUALTRICS

A new way to build topic models with AI

New AI tools to save you weeks on text analysisHello everyone!I'm excited to share some big news about a new feature we've been working on: AI Assisted Topics in Discover Text Analytics. We know how much time and effort goes into building and mainta

5147

3 hours ago

AshleyDriggsQualtrics Employee

Announcements

Qualtrics AI Virtual Event Series

Join us for our Qualtrics AI event series. These two events are designed to help you explore and get the most out of Qualtrics AI. “Discover What’s Possible” is a great starting point to learn about our newest AI features and how they can transform

jake_dufinetzQPN Level 4 ●●●●

CX Dashboards

CX Dashboard: Compare user's data restricted results vs global results

I have a CX dashboard where we are using data restrictions to limit what records users can view from the full survey response dataset. They mostly should only be seeing results from their own customers’ data. However, we would like them to be able to

AlonsoCAdministrator

🕑 AI Insights Series: Insights Explorer| 2-Minute Tips | June 03rd 2025Tutorial

Insights Explorer is an AI-powered tool that analyzes customer feedback to surface key themes and actionable insights helping teams overcome the data analysis struggles that affect 2/3 of CX practitioners. FAQ: Insights Explorer What is Insights Exp

SSO settings in surveys

Does anyone know a way to generate a list of which surveys have SSO enabled in their survey flow? We need to update them with new settings, but we do not have a list of which ones use it.

10

J

Retake link Lifecycle project

PeeyushBansalLevel 7 ●●●●●●●

Employee Lifecycle

I have a EX lifecycle exit survey. Employee will fill survey after that I am triggering the retake link to HR to review answer and show one question to provide answer to this HR question. When HR take the retake survey employee answers are getting di

71

R

RodgerKLevel 2 ●●

Using AI output dynamically in dashboards

With the new AI features, is it possible to "pipe" output of Insights Explorer/AI Assist back into a dashboard (ie dynamic bullet points of findings available to the dashboard viewer)

bixiouLevel 1 ●

How to change base language without deleting translation?

Hi, I have a survey with English as base language and French as translation. I don't need the English version as I’ll send the questionnaire in France. Is there a way to delete the English version and keep the French one? I only find ways to do the r

Embedded data adding "Custom Value" after value

I have a simple 1-question survey with 2 answer options (yes/no). I have embedded data in the survey, pulled in from the contact list I uploaded. As a respondent, when I select the “No” answer, everything looks fine. However, when I select yes, it ad

Qualtrics API reported a temporary internal server error (500)

Hello,This morning I started getting an error when accessing the qualtrics API. This is run in R. Any ideas what this could be? Anyone else having a similar issue? #### CODE# Packages -------pacman::p_load(tidyverse, here, tidylog, janitor, jtools, r

303

44 minutes ago

donovanrQualtrics Employee

A new way to build topic models with AI

New AI tools to save you weeks on text analysisHello everyone!I'm excited to share some big news about a new feature we've been working on: AI Assisted Topics in Discover Text Analytics. We know how much time and effort goes into building and mainta

5147

3 hours ago

AshleyDriggsQualtrics Employee

Announcements

Qualtrics AI Virtual Event Series

Join us for our Qualtrics AI event series. These two events are designed to help you explore and get the most out of Qualtrics AI. “Discover What’s Possible” is a great starting point to learn about our newest AI features and how they can transform

jake_dufinetzQPN Level 4 ●●●●

CX Dashboards

CX Dashboard: Compare user's data restricted results vs global results

I have a CX dashboard where we are using data restrictions to limit what records users can view from the full survey response dataset. They mostly should only be seeing results from their own customers’ data. However, we would like them to be able to

AlonsoCAdministrator

🕑 AI Insights Series: Insights Explorer| 2-Minute Tips | June 03rd 2025Tutorial

Insights Explorer is an AI-powered tool that analyzes customer feedback to surface key themes and actionable insights helping teams overcome the data analysis struggles that affect 2/3 of CX practitioners. FAQ: Insights Explorer What is Insights Exp

SSO settings in surveys

Does anyone know a way to generate a list of which surveys have SSO enabled in their survey flow? We need to update them with new settings, but we do not have a list of which ones use it.

10

J

Retake link Lifecycle project

PeeyushBansalLevel 7 ●●●●●●●

Employee Lifecycle

I have a EX lifecycle exit survey. Employee will fill survey after that I am triggering the retake link to HR to review answer and show one question to provide answer to this HR question. When HR take the retake survey employee answers are getting di

71

R

RodgerKLevel 2 ●●

Using AI output dynamically in dashboards

With the new AI features, is it possible to "pipe" output of Insights Explorer/AI Assist back into a dashboard (ie dynamic bullet points of findings available to the dashboard viewer)

bixiouLevel 1 ●

How to change base language without deleting translation?

Hi, I have a survey with English as base language and French as translation. I don't need the English version as I’ll send the questionnaire in France. Is there a way to delete the English version and keep the French one? I only find ways to do the r

Embedded data adding "Custom Value" after value

I have a simple 1-question survey with 2 answer options (yes/no). I have embedded data in the survey, pulled in from the contact list I uploaded. As a respondent, when I select the “No” answer, everything looks fine. However, when I select yes, it ad

121

A

12 hours ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

301

1 month ago

N

NewHomeCXManagerLevel 2 ●●

Experience management (XM)

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

191

1 month ago

SteveBelgraverLevel 5 ●●●●●

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

712

1 month ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

321

3 months ago

JamesScuttAdministrator

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9848

4 months ago

M

monica.irizarryLevel 1 ●