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End-of-survey messages: automated and custom EoS appear both

Hello Qualtrics team.Despite of including a 'end-of-survey' message in the survey flow, there's a previous message that seems a end-of-message. How can it be deleted this 'pre' end of survey message?Pre (automated) end-of-survey ‘End-of.survey’ inclu

343

2 hours ago

CarlaRochaIzoPortugal

ENd of Survey Message in 2-way SMS

Anyone knows a possibility to deactivate or skip the End of Survey element/message for SMS distribution? It's an extra expense in credits that we'd rather avoid...

121

🍬 Sweet Treat Time | Badge of the Month | October 2026

8 hours ago

JoseSAdministrator

Badge of the Month

Whether you’re celebrating National Chocolate Day on the 28th, National Candy Corn Day on the 30th, or just plain old Halloween on the 31st, you have endless reasons to eat your sweet treats in October.This October we’re curious about what your favor

242

A survey link was set to expire today but has not yet, why?

I am testing out survey expirations to make sure things are working as expected. I generated a link for myself yesterday and had it set to expire after 1 day. It was supposed to expire today at 2:05pm PST but it is still active, currently it is 4:14p

231

NPS Email question HTML code

Hi there, can someone help me with setting up an NPS Email invite template? It doesn’t render correctly when on a smaller screen or mobile device (you have to scroll to the right to read the invitation). The logo and buttoncolour is client specific s

240

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1 day ago

adawsonLevel 1 ●

Capturing Embedded Data Based on Multi-Select Question Response

Hello, I am doing a survey on vendor experience. I have 20 vendors managed by 5 Relationship Managers. Some respondents partner with multiple vendors, so to start, I ask them to select which vendor(s) they are providing feedback on. I’d like to be ab

383

New distribute "personal links" UI is much slower and more cumbersome

Recently, my Qualtrics auto-updated to a new version where distribute “personal links” process/UI is much slower. Before, I could click generate links, easily navigate to the directory I wanted, then select the entire list or individual participants.

412

Survey Platform (Before March 2021)

Does anyone have any experience with participant compensation (e-gift cards) for survey completion?

Hi Qualtrics Community!My team and I are looking to start a follow-up online survey using Qualtrics and would like to provide respondents with compensation (in the form of e-gift cards) for completion of the survey. We are looking to provide each par

20598

Anonymous link with survey incentive - preventing multiple responses

Hello - we are distributing a community survey via an anonymous link (QR code and shortlink posted on a flyer). We are incentivizing the survey with a digital incentive via Tango Card. I understand that incentives can be challenging when you don’t co

4074

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VictorAVLevel 3 ●●●

End-of-survey messages: automated and custom EoS appear both

Hello Qualtrics team.Despite of including a 'end-of-survey' message in the survey flow, there's a previous message that seems a end-of-message. How can it be deleted this 'pre' end of survey message?Pre (automated) end-of-survey ‘End-of.survey’ inclu

343

2 hours ago

CarlaRochaIzoPortugal

ENd of Survey Message in 2-way SMS

Anyone knows a possibility to deactivate or skip the End of Survey element/message for SMS distribution? It's an extra expense in credits that we'd rather avoid...

121

A survey link was set to expire today but has not yet, why?

I am testing out survey expirations to make sure things are working as expected. I generated a link for myself yesterday and had it set to expire after 1 day. It was supposed to expire today at 2:05pm PST but it is still active, currently it is 4:14p

231

NPS Email question HTML code

Hi there, can someone help me with setting up an NPS Email invite template? It doesn’t render correctly when on a smaller screen or mobile device (you have to scroll to the right to read the invitation). The logo and buttoncolour is client specific s

240

S

1 day ago

adawsonLevel 1 ●

Capturing Embedded Data Based on Multi-Select Question Response

Hello, I am doing a survey on vendor experience. I have 20 vendors managed by 5 Relationship Managers. Some respondents partner with multiple vendors, so to start, I ask them to select which vendor(s) they are providing feedback on. I’d like to be ab

383

Anonymous link with survey incentive - preventing multiple responses

Hello - we are distributing a community survey via an anonymous link (QR code and shortlink posted on a flyer). We are incentivizing the survey with a digital incentive via Tango Card. I understand that incentives can be challenging when you don’t co

4074

ChipperLevel 2 ●●

New layout view -- accordian does not auto-close after response

Does anyone know how to auto-close matrix, accordian-style questions in the new layout view? (There doesn’t seem to be a th[id] element.)Thanks for any ideas!

2074

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jake_dufinetzQPN Level 4 ●●●●

Loop and Merge with Looping Multiple Criteria

I am trying to have a loop and merge run based on selections in a matrix table. I want to loop for each of the statements from the matrix table where the answer selected was either “Very familiar” or “Extremely familiar”. The looping and merge config

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laveenacrastaLevel 1 ●

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

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kgillisLevel 6 ●●●●●●

New email distribution experience - HELP (terrible UI)

Is there a way to display in the new email experience (distributions) to pair/show together the emails that go out to the same list? We send distributions to several lists each week and set up reminders differently based off each list. In the “new ex

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