📰 January XM Insider: Customer Experience | XM Community

📰 January XM Insider: Customer Experience

  • 10 January 2024
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📰 January XM Insider: Customer Experience
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What’s New

 

How to Develop a Business Case for XM Investments

XM professionals need to show how their efforts will deliver business value or they will struggle to get the funding they need. This How-to Guide shares 5 steps for creating a business case that will help you secure budget for your 2024 XM projects and initiatives. Check out the guide.

 

The Humanized Digital Experience Ratings

As part of XM Institute’s annual US consumer study, 10,000 consumers were asked to evaluate their recent digital experiences then rate those experiences across five components of a humanized digital experience. Read the full report.

 

Monthly Product Release Notes

Take a look at our monthly product release notes to see the recent product updates as well as a sneak preview of the upcoming features to keep an eye out for. Don’t forget to subscribe to the Product Release Notes Community category to stay up to date! See the latest features

 

X4 2024

X4 registration is open! Reserve your ticket to join the world’s largest XM summit, where you’ll connect with 10,000+ XM professionals, meet with product experts, learn from thought leaders, and attend live CX workshops. Register now to take advantage of early pricing. Register here.

 

Upcoming Events

 

Building & Maintaining Trust with Bruce Temkin

January 17-18. Register here.

Learn Qualtrics Live

February 13-15. Register here.

XM Community Connect: Deploying your Contact Management & Communication Strategy 

March 12-14. Register here.

 

To see all of our upcoming events, please visit our events calendar.


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