So I got in contact with the Support team and they had some good and bad news for me. For the record: I'm a PhD-student at the KU Leuven university so my username is xxxxx@kuleuven.be#kuleuven because my Qualtrics log-in is through my organisation. First, the bad news; "I just confirmed with my manager and this is indeed a new update on the system which will not allow for using API tokens as log in credentials anymore. People with older versions will still be able to log in with the token but people with the newest versions will need the password. There is unfortunately no workaround for this." Second, the good news; By changing my password by using the "Reset my password"-link through the app, and using the new password I can now easily log in and download the surveys. The password can be anything I want, so it's very userfriendly to send this to all my assessors. The Support Team was great in helping me find a way to solve this problem.
Screenshot of Android Tablet log in screen. !
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