Qualtrics API

This is not documented on the various webhook API documentation pages, but there seems to be a limitation on the length of the PublicationUrl. It seem to be truncated at the 255 bytes boundary. This makes using some platforms webhooks receivers impossible without some kind of proxy. Examples of this would be PowerPlatform/LogicApps custom connectors that generates really long URL with long synthetic domains, path and a lot of parameters in querystring, running above 456 bytes, often more given that it also encodes the name of the flow using the trigger.

Hi Team,We have a requirement to update approximately 90,000 existing open tickets to Expired status in Qualtrics.The tickets need to be identified based on ticket name and only those tickets that have remained in Open status for more than 7 days from their creation date should be updated.Could you please advise on the most efficient approach to perform this activity in bulk using Qualtrics APIs in detail?

Hi Folks,I am fairly new to Qualtrics but an experienced programmer. I am trying to create a new survey using import survey APIs (using TXT file as input for questions and options) from a Microsoft Power Automate (now called as Flow) process. I am using HTTP action in Power Automate and after trying multiple times with request body, I am getting this error from the API "httpStatus": "400 - Bad Request",    "error": {      "errorMessage": "Unexpected end of input"    } I am not doing anything fancy in the import file. Its a simple import file. Just adding name of the survey and file in the multipart/form request.I tried the API with same txt file in postman and it works. I think there is something fishy with Power Automate and how it makes that call but not getting any insights from the API response to figure out what is wrong. Any help is highly appreciated.

Hi everyone,Has anyone used the Qualtrics API Toolkit, specifically the Pirai API that transforms complex API operations into simple CSV uploads?I’ve tried using it, but I keep encountering an error even though everything seems to be set up correctly. Has anyone faced this before or could help me troubleshoot?Thanks in advance!CSVError message 

I have a question regarding an update needed in one of the embedded data fields in our NPS survey.Currently, the embedded data follows a standard format (e.g., “ABC”), but due to a recent change, some responses are now being recorded as “#ABC”. As a result, in the CX Dashboard reporting, these values are being treated as two separate entries (“ABC” and “#ABC”**), which is impacting consistency.I’d like to understand how we can perform a historical update to standardize this—either by:Updating “#ABC” responses to “ABC”,I am aware that this might be possible via Postman/API, but I wanted to check:Has anyone handled a similar case before? Is there a recommended or more efficient approach within Qualtrics to address this?Any guidance or support would be greatly appreciated.

I am trying to test this API request:api.qualtrics.com/3f2076e3f3a1d-get-specific-participantHowever, I tested on two separate Qualtrics instances and I get error 404 not found everytime. As participantId I am currently providing the Unique Identifier of the person.I have permission to use API and also have full access to the project & EX Directory. Any ideas?

Context: I’m generating a React.js based form to provide a more aesthetic user experience/design, then pushing the results to Qualtrics via the Qualtrics API. The form requires e-signature for parent consent for a summer school program enrollment. Issue:I have been able to push all data through the API, except the <canvas> captured signature. The signature field is being sent, but it will show as the following:The code being sent for the signature question is in the following format:Payload: { "values": { // QID1 - 27 returns are working as intended "QID28": "data:image/png;base64,<canvas-image-string-here>" // Encoded Image String populates here }} Caveat:I can’t find a specific area where it states if the Signature field is available to the Qualtrics API other than the Survey Sessions V2.I’ve attempted the submission with the Qualtrics Form-field as a Signature Block, as well as an Essay Text Response, to which both fields showed no response for the QID in questio

Hi all, I'm using python to access the v3 API in Qualtrics. I'm having no problem using _responseexports_ to get the full response set of completed responses, but can't seem to find a REST API call to get information on in progress and responses that have not yet been started. This is a survey in which I generated individual links per respondent, but any API call to just get a list of partial responses and either the currently answered record or the recipient email / embedded data is all I need. I have the export of the links in a spreadsheet, and so even if I can programmatically get a list of users that have begun the survey would give me most of what I need to know. Any thoughts? It seems like this should be a core part of the API.

We have some requirement to export a survey response with all answers given from an external system. I see that there is some solution for that on the UI (Data & Analysis - Actions - Export to PDF): However, we need to export responses from an external system and thus need some corresponding API. I had a look on the API reference and found the "Surveys Response Import/Export API". Unfortunately, I think this does not help in our case since PDF is not available. Does anyone know if there is a API available for the "Export to PDF" functionality? Another option I was thinking about is to have some (public) available link per response which opens the survey with the responses in the browser. But I guess such a functionality is not available as well since the PDF is generated "on the fly" based on the response data... Thanks for the assistance.

I am in need of support to program a survey that uses the Chatgpt API within survey flow to generate and display images with specified parameters (eg, topic, source, tone). We need to generate these parameters at random and store them as variables/embedded data, then use those parameters to generate images in real time in the survey. This needs to be automated because we have many parameters and hence many possible images. Alternatively, we need to be able to pull images stored in a website as a function of the parameters we randomly draw from. (It seems text only would be much easier but we need images) We have not been able to find a feasible workflow for either option so would be grateful for any ideas on how to do it or support. Thank you,c

I’m trying to use qualtrics.com/WRAPI/SiteIntercept/api.php?Request=getInterceptStats to get info about an intercept, but keep getting a 500 error with the Qualtrics error code ESRV47. I have full control of the Intercept, and am using a brand admin account, so I don’t think it’s related to user permissions. Is there a web page somewhere that details what these error codes are?

Hi everyone. I'm new to Qualtrics and here and I was wondering which is the best way to have a complete report as to all activity in the workspace, with aspects such as:Surveys created Intercepts created creation date status - active, deleted etc, number of responses number os interactions tags associated with it owner survey idI've tried the activity report, I've tried downloading through the old report model, through the tag manager where you can export and the import back and every single one gives me different data.I'm not sure which one is more complete than the other and I was wondering if anyone has any advice on this for me. My company is very sctrict as we must control usage of our contract and usage by business unit and I haven't been able to give a successfull answer so far...

Hi,I’m trying to use the API to get mailing results from emails without surveys. I was using lists and Distributions under the XM Directory but, following advice from a previous thread, I successfully moved to a Stand-alone Workflow triggered by a JSON Event. It works perfectly for sending the non-survey emails, but I’m not any closer to my actual goal for getting the results.These Workflow sends are not appearing in my Directories > Distributions tab, and I cannot find them via the Distributions API. Do 'Email Tasks' in workflows generate a trackable distributionId? Is there a specific 'Global' or 'Workflow' reporting endpoint I should be using to see these results?" Any other ideas?

Hi everyone,I am a Brand Admin attempting to trigger an Individual Distribution via the /v3/distributions POST endpoint using Google Apps Script. I am stuck in a "Schema Loop" where the API rejects my payload regardless of structure.The Loop: If I use a nested structure (with recipients, message, and header objects), I get: 400 Bad Request: Expected param not found: sendDate (RP_10) If I then add sendDate at the root level (ISO 8601 format), I get: 400 Bad Request: Unexpected json key provided: sendDate (RP_9) If I remove the action: CreateDistribution key and try a flat transactional structure, I get: 400 Bad Request: Expected param not found: sendDate (RP_10) My Environment: Engine: XM Directory (Transactional) Account: Brand Administrator Auth: X-API-TOKEN Endpoint: https://[DataCenter].qualtrics.com/API/v3/distributions My Payload (Standard attempt):{ "action": "CreateDistribution", "surveyId": "SV_XXXXXXXXX", "linkType": "Individual", "sendDate": "2026-02

We are using the List Distributions API endpoint to extract distribution history from Qualtrics and load to an internal system. The endpoint supports using a Mailing List ID filter to only include results with distributions that were linked to a specific mailing list. This is being used to only include results from the production directory/mailing list. This works well for individual transaction based distributions where a single contact is sent an invite via a workflow using the “XM Directory” task + “Send a survey via email” task. We also have surveys where they are distributed via an ETL/bulk file load process where the transactions are imported into the directory and distributed to many survey recipients in a single workflow using the “Add contacts and transactions to XMD” task + “Send a survey via email” task. The distributions are in fact linked to a specific mailing list. But for these distributions, the List Distributions API endpoint does not function with the Mailing List ID

Hi Community,I am exploring ways to create contacts in a Qualtrics Mailing List via API in batches.From what I see, the only API-based option today is passing a JSON array toPOST/directories/{directoryId}/contactsApart from this JSON payload approach, is there any other API-style method or workaround to create contacts directly into a mailing list?I’m aware of the Directory Import Job (CSV) or SFTP Import but that’s file-based rather than a real-time API pattern. Curious if anyone has found an alternative purely API-driven approach?

Hello everyone, I'm looking for a way to bulk extract the project IDs of my EX projects.I would like to know if there is an API similar to https://fra1.qualtrics.com/API/v3/surveys. I have read the documentation but haven't found anything about it.Thanks for the help,Enrico

Do API exports behave differently if a survey is actively collecting data during edits?

I have a form on a webpage that is pushing the multiple choice field selections to the Qualtrics survey correctly. For some reason I cannot get a Text Entry or Form Field where someone is going to input an email address to come through. Has anyone else been able to send text entry or form fields back to Qualtrics using their API?

 I am writing to request assistance with a recurring issue I am experiencing when calling the Chat Completions API from within a Qualtrics survey. The endpoint works correctly when I use the “Test” function inside Qualtrics, but when I preview or run the actual survey, I consistently receive the following error:“The server had an error processing your request. Sorry about that!”This occurs even when I use a very simple request with no piped text (for example, asking the model to output “Hello from Qualtrics”). My API key is valid, and I am including the correct authorization header: Authorization: Bearer <MY_API_KEY> Content-Type: application/json The request is sent to: POST https://api.openai.com/v1/chat/completions Using this minimal JSON body: { "model": "gpt-3.5-turbo", "messages": [ { "role": "system", "content": "You are a helpful assistant." }, { "role": "user", "content": "Say: Hello from Qualtrics." } ], "max_tokens": 60 } Although the Test function in Qualtrics succeed

Hello everyone,I’m working on a workflow that pulls a file from Qualtrics’ Automation File Service and passes it through Basic Transform before moving on to the next steps. When I run the call on my machine using the endpoint from the Qualtrics API documentation page, the workflow runs perfectly with no issues. When the client makes the same call with the same file directly from Databricks, we keep getting the following error:TRF_1 - Record 1 has no field brand! Please ensure your source file has the header brand. Funny fact: the file does have the brand header. 🥲 Has anyone experienced this or have any insights that could help?

Hi All, I have setup a script which exports survey data in order to do a full search as apposed to the data privacy tool that Qualtrics offers (but doesn’t work properly!  but that’s another story!).  My script works through the report of surveys using my credentials and API token but for the ones I don’t have access to I switch to the owners API token I have saved elsewhere.  The problem occurs though in that I get a 401 code when trying the export api command which means that user is unauthorised.  These users I’ve discovered have left and are set to disabled. So my solution was to change their status by the users API and then continue processing (using their API token instead of mine).  However, i was finding some odd results in that I was still getting the 401 code but then on other occasions i wasn’t.  After checking everything I discovered that the 401 goes away and you get the normal 200 status code after 60 seconds.  Without fail - count to 60 and then you can access the data. 

I would like to create an automated daily export that includes responses in progress -- basically the same file that a user can get by manually downloading from the “Responses in Progress” section in the Data & Analysis tab. I’ve been experimenting with the “export-responses” endpoint, but have only been able to capture submitted responses. I’m new to the API though, and am not sure if I’m looking in the wrong place entirely. Can anyone point me in the right direction? 

I am using Question Export Tags for my matrix questions. I want to pull my survey schema for dashboard via API and have hard time accesssing this information and I need this because this is how columns in my data are named. In Question object → Subquestion variableName is blank.Is my only solution to drop this functionality and map variables between surveys manually?Has anyone figured it out?

I would like to add a participant from the directory to a specific project as part of a survey flow, but for some reason I can’t make it work.I have this setup:It should be straight forward, but I struggle to get the body part right. According to the documentation:https://api.qualtrics.com/c03ae4b3e935d-copy-participantsIt should be like this:[  "1234"]I get an “body should be an array type.” error, but the JSON selection should create this.Any help would be much appreciated!