Hi all, Jignesh here, CEO and co-founder at Rybbon. Great to see the info exchange on this thread. I wanted to clarify how our pricing works since most Rybbon customers pay *less* than the cost of rewards sent + our fees. As a SaaS platform committed to building a great customer experience for you (and a viable business for us!), Rybbon does charge a small fee - never more than 10% and oftentimes less depending on your program. Those fees are offset by the Rybbon automatically refunding 100% of the value of any rewards that go unclaimed. Rybbon sends several reminder emails and after a time limit that you specify, Rybbon automatically refunds the value of the unsent reward. There is no obligation to spend these refunds with Rybbon. Refunds are a result of Rybbon’s reward delivery model which was designed for 100% transparency, tracking, recipient’s choice and error correction. The net effect is that the vast majority of Rybbon customers, in fact, realize savings by avoiding wasti
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