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Integrations

Discuss Integration solutions, best practices, and more.

  • 470 Topics
  • 1,074 Replies

470 Topics

chackbusch
Level 4 ●●●●
chackbuschLevel 4 ●●●●
asked in Integrations

How to integration Qualtrics EX with SuccessFactors to distribute Pulse surveys

We plan to build an EX platform with the goal of initially establishing a Pulse program. Subsequently, 360 feedbacks are also on the plan. But let's focus on Pulse Surveys first. The employee data should be integrated from SuccessFactors.I've searched the community posts and documentations for answers, but unfortunately haven't found a clear process model for a project like ours - especially on the integration part. Therefore, I would like to  share my thoughts and hope for the evaluation of experienced EX colleagues. My main question to kick-off is: What is the best way to integrate SuccessFactors employee data to Qualtrics? I have found two ways to do this: (1) Pull approach: regular workflow (e.g. daily) to extract data via predefined SuccessFactors action.https://www.qualtrics.com/support/de/survey-platform/actions-page/etl-workflows/data-extractor-tasks/extract-data-from-successfactors-task/?rid=cookie&prevsite=en&newsite=de&geo=&geomatch=Combined with workflow act

2
chackbusch
Level 4 ●●●●
4 days ago
H
Haimanti
asked in Integrations

Randomized experiment

Hello,I am creating a randomized experiment. Two videos in the experiment need to be randomized. One is a control condition video and the other one is a treatment condition video. I did that and I have no issues with the video randomization. Now I have survey questions following the videos. Ideally, the survey questions need not be randomized and participants in both groups (control vs. treatment groups) answer the same questions. However, when I will analyze, I will compare the data between two groups. Now I am not sure if the survey questions following each video need to be built separately under each video or if survey questions can just be created in a separate block. What would be helpful when I will analyze data between two groups?

4
H
11 days ago
P
prashaaa1
asked in Integrations

Modifying text response using ChatGPT in Qualtrics

I am looking to do the following in Qualtrics.  (Step 1) Respondent reads a business scenario and a question related to the scenario. (Step 2) Respondent keys in the answer to the question in a text box. (Step 3) At the backend, the user-entered text is fed to ChatGPT.  Based on a fixed prompt (e.g. improve the grammar and structure of the response), ChatGPT modifies the response.  (Step 4) The ChatGPT-modified response is displayed to the respondent on the screen.  They get an option to use the modified response as such, or edit the response and submit.  Is coding mandatory to accomplish the above?  I am familiar with basic survey design in Qualtrics, but not coding. In the data, I need to preserve the original response, the ChatGPT-modified response and the final response entered by the respondent.  

2
P
19 days ago
H
Haimanti
asked in Integrations

Can my study participants send an email via Qualtrics if they are asked to do so?

Hello everyone,I am designing an experimental study in Qualtrics in which I want to measure a variable objectively. The best way to measure it is to ask my participants to write a testimonial and send those testimonials to a real email address. This is a portion of data collection through Qualtrics. I am wondering if my participants can send email if I ask them to do so via Qualtrics. Any guidance would be appreciated. Thanks!Haimanti

4
H
24 days ago
AlejandraR
QPN Level 1 ●
AlejandraRQPN Level 1 ●
asked in Integrations

¿How can I trigger a survey to be sent out once a ticket in Zoho has been closed? (JSON)

I was told to use a JSON event. Could anyone explain how to do it?

2
G
25 days ago
Nanditha MM
Level 4 ●●●●
Nanditha MMLevel 4 ●●●●
asked in Integrations

Sending Reminder SMS for Incomplete Surveys

Hi All,We are distributing the survey via SMS using a third-party vendor integrated with Qualtrics through their API. Now, we want to send a reminder SMS to those who haven't completed the survey within 5 days. Any suggestions on how to achieve this would be greatly appreciated.Thank you

0
Nanditha MM
Level 4 ●●●●
28 days ago
D
Level 2 ●●
deveer2024Level 2 ●●
asked in Integrations

Connecting Quatlrics with Qlik for survey data

Hi there, I’m trying to connect Qualtrics to Qlik (it is a data tool like power BI etc.). I see all the questions but missing some data, which I’m not sure if even possible (what is your experience when connecting?)Question type (multi select, single select, open-text...) Scale options (I only see the question text and not what are the possible answers) Statement options (the same, I do not get this at all).  Is there a way to add next to each quesion a tag that will be transfered as well? I want to tag questions (demographic, CX, sales… ) - so we know what the question is relate to.Thanks!

0
D
Level 2 ●●
1 month ago
Z
zsoltolah
asked in Integrations

Webservice response parsing

Hi all! I managed to retrieve data from Smartsheet using a webservice in the surveyflow. I could in theory create hundreds of embedded variables to store data fields but I’m wondering if there’s a way to store multiple fields into a single embedded variable for JavaScript parsing later.Let’s say the Smartsheet API returns 20 rows for a column. It would be 20 variables such as row.0.cell.1.value, row.1.cell.1.value, row.2.cell.1.value, etc.Any way to combine these into a single comma-separated embedded field? Like a row.*.cell.1.value?

0
Z
1 month ago
Q
qualtricsnewb
posted in Integrations

Embedded Variables as Participant Payment/Automated Bonus Payments with Prolific

Hello,I have a paradigm that includes some random monetary outcomes where participants receive varying bonus payments based on these random outcomes.Participant 1 might earn $1 bonus payment.Participant 2 might earn a $.25 bonus payment.Etc.These bonus payments are in an embedded variable on my Qualtrics survey. Does anyone have experience with automatically adding a Qualtrics variable to their participants' Prolific payments?

5
K
Level 1 ●
1 month ago
R
RK07
asked in Integrations

How do you integrate Mendix with Qualtrics? If the integration is possible, what are the prerequisites?

I don’t see out-of-the-box integration of Qualtrics with Mendix. If the integration is possible, what do I need? Also, what could be the challenges? 

0
R
1 month ago
S
SamBWIllans
asked in Integrations

Extract Employee Data from SuccessFactors Task- Job Relationships

Hi ThereHas anyone successfully managed to map the HR Managers Name using this task, I seem to be going down the wrong path Any help appreciated! ThanksSam 

2
S
1 month ago
K
Level 1 ●
KianhaoChiu
asked in Integrations

Extract Employee Data from SuccessFactors Task - Termination Reason

Hi there, Has anyone successfully mapped Employee Central’s “Termination Reason” field using “Extract Employee Data from SuccessFactors Task”? We wish to filter for voluntary exits as part of condition for exit survey; this should be identified by termination reason - event reason. We are having issue identifying the path to the field.“employmentNav/jobInfoNav/eventReasonNav/name” maps to last effected event reason thus is not helpful, we wish to send the survey upon entering of termination details in SuccessFactors. any help or sharing would be appreciated! 

0
K
Level 1 ●
1 month ago
A
Level 1 ●
Ali AjrouchLevel 1 ●
asked in Integrations

How to stop "click the button to continue the survey in qualtrics" on start up?

I’ve embedded the survey into a webpage. If the press “take the quiz” the survey would start. In some cases the questions just appear normally, in others i get "click the button to continue the survey in qualtrics" . A lot of my users are older and not very tech savy, so the extra click might be confusing them, especially since they have to scroll. Any idea what we can do about it?

2
A
Level 1 ●
1 month ago
J
Level 1 ●
jjohnstonLevel 1 ●
asked in Integrations

Attendance Tracking with Qualtrics

Hello!!When attending an event, is there a way to setup a form that can import data from a student’s campus ID card via an old fashioned card swipe? If so, can that date be imported into the Canvas LMS?This can be done using excel/SQL, but I am looking for an efficient solution.Thanks in advance.Jason

8
J
Level 1 ●
1 month ago
M
Manjista
asked in Integrations

Integration of SAP SuccessFactors with Qualtrics for Onboarding Surveys to New Hires

Hello Experts,I have tried configuring the email surveys which will be triggered whenever an external candidate is onboarded into the SuccessFactors system but unfortunately not able to add the candidate to the mailing list even after Directory Automation is created. Can someone share a step by step guide in case you have a done a similar set up for SuccessFactors and Qualtrics Integration for Email Surveys?Regards,Manjista

3
J
2 months ago
Z
Zain Akhthar
asked in Integrations

Do Qualtrics integration with Webinar platform will allow QR code to have prefilled data

Do Qualtrics integration with Webinar platform will allow QR code to have prefilled data ?

0
Z
2 months ago
N
nareshvarkala
asked in Integrations

Maintaining Continuous Salesforce Connection for Survey Responses

I've created a survey that pushes responses to a Salesforce object upon completion. I've connected to Salesforce using OAuth in Workflow, but the connection disconnects every 24 hours. How can I maintain a continuous connection without it disconnecting?Error: {"name": "Make sure you've included all required credentials, the credentials are up to date, and you have been granted permissions to run the task from your Qualtrics administrator or the task owner.", "message": "Refresh token is expired, refresh the credential connection.","needRetry": false}Please help me with this. Thank You.

0
N
2 months ago
A
amydozier
asked in Integrations

Integration Architect exam - How difficult it is and what to study?

For those who have taken the Salesforce  Integration Architect exam, how did you find the difficulty level and what areas should I focus on the most?

0
E
2 months ago
S
SamBWIllans
asked in Integrations

Extract Employee Data from SuccessFactors - Counts of ID

Hi ThereHas any successfully built out the Extract Employee Data from SuccessFactors task and could spare a little time for a chat. Im struggling to get the results I need to get the followingHR ApproverNumber of Direct Reports Any suggestions around these or experience of pulling in the data? ThanksSam  

0
S
2 months ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Integrations

Extracting survey responses to a data lake

Hi!Guys do you know what would be the best path to send responses to a data lake?Would it be better to recommend an SFTP or an API?Especially taking into account there are embedded data fields that should not be share with the data lake so which one would give us more flexibility and safety to avoid confidential information to be send out.

0
E
QPN Level 4 ●●●●
2 months ago
S
Level 6 ●●●●●●
ScottGLevel 6 ●●●●●●
posted in Integrations

Anyone used the NPS® Outer Loop by Bain & Company - add in to Qualtrics

This is a relatively new feature developed - but curious if anyone has used or explored it within the community.  NPS® Outer Loop by Bain & Company - QualtricsWould love to hear from anyone who has.

1
S
Level 6 ●●●●●●
2 months ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Integrations

Eroor FTS_15 - Cannot create TCP connection in the SFTP extration workflow

Hi  I am getting the error { "failureContext": { "name": "ACTIONS.ERROR_CODES.USER_CONFIGURATION_ERROR", "message": "FTS_15 - Cannot create TCP connection.", "needRetry": false } } In my SFTP extraction task, the task was working fine up til last week, when we got this error we proceed to update the credentials, thinking it may be that the credentials expired, however the error persist. Anyone has any idea of how to fix this error?Thank you!

0
E
QPN Level 4 ●●●●
2 months ago
VictorAV
Level 3 ●●●
VictorAVLevel 3 ●●●
asked in Integrations

How to match questions in Qualtrics with dropdown options from Zendesk

Hi Qualtrics Team,Hope you're well.We have recently include new questions in Qualtrics survey and we're having trouble matching the dropdown options from Zendesk with the questions in Qualtrics.  Unfortunately, the documentation provided by Qualtrics Zendesk Extension (qualtrics.com) doesn't explain how to do this, as it only covers text, numeric, and checkbox fields - not dropdown or multi-selection options.We need to connect this type of question with Zendesk. Can you please tell me which field to use in Zendesk to map out the answers? When I tried using a dropdown field, I couldn't reuse it. I was also unable to match it with the question I needed to link it with. Based on your expertise and experience with other customers who may have similar questions and also use Zendesk, what sort of field do they usually use? Is it a text field so that they can link to the Qualtrics question? I understand a dropdown field will display its options, but how do I connect it to the Qualtrics questi

2
VictorAV
Level 3 ●●●
2 months ago
JenF
Level 2 ●●
JenFLevel 2 ●●
asked in Integrations

Power BI

Is anyone integrating or sending information to Power BI from Qualtrics? If so, how is it going for you. We are using Power BI to do quite a bit of reporting dashboards for our operational teams. It is still in its infancy, but so far so good. I use Vocalize for my CX studies and other on-going studies, but might look at pushing some of my results into Power BI since so many in our organization will be using it regularly.

17
AlonsoC
Administrator
3 months ago
V
Level 2 ●●
Vishal BediLevel 2 ●●
asked in Integrations

AWS S3 to Qualtrics Connectivity

I configured workflow for AWS to Qualtrics connectivity but my workflow is failing at step ‘Extract data from amazon S3’ with following error: "name": "ACTIONS.ERROR_CODES.USER_CONFIGURATION_ERROR", "message": "S_5 - Internal server error.",Any pointers are highly appreciated. 

3
B
3 months ago

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