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Hello Community,We are encountering an issue with our integration between Qualtrics and SuccessFactors. The error message we receive is: "Unable to connect account; review credentials and try again."We have already checked the following details:Username: API Key: Datacenter Domain: X.509 Certificate Private Key: ... Company ID: Despite confirming that these details are correct, we are still facing connection issues. Has anyone experienced a similar problem or have suggestions on how to resolve it? Any assistance or advice would be greatly appreciated. Regards | Savio
Hello, Does anyone have experience with General Response Mapping to SAP Customer Experience?I have followed the guide posted by SAP herebut I am getting the below error when trying to add the SAP CPI iflow endpoint: Here is a screenshot of the iflow in CPI: Thank you!
I have a question for those of you with experience using SMS distribution (1-way / individual survey link) within Qualtrics. We are exploring integrating one SMS provider with Qualtrics and I need help confirming some information regarding distribution data. I’d like to ensure it is possible to export SMS distribution details, such as distribution date, total successful SMS messages, total failed SMS messages, etc., to an external system via SFTP - To be more specific, I need a list of all customers' External Data References and the status of each SMS message (sent or failed). Could anyone tell me if we can access this type of data within Qualtrics? It’s important to the project create a daily routine to send this information outside Qualtrics at the end of each day.
Hi Team, I am encountering an error while using the initializeProject/initializeProjectWithExtRefId API with the Brand ID and Zone ID in my React Native application.The error message is as follows: { "Error": { "message": "Qualtrics: No Intercepts loaded, project initialization cancelled", "passed": false }}Here are some details about my setup:React Native version: 0.74 iOS version: 15 react-native-qualtrics version: 2.8.0Has anyone experienced this issue before or have any insights on how to resolve it? Any help would be greatly appreciated.
Hello,I am having issues with embedding Participant ID from FaceReader into Qualtrics. Can anyone please help me.
We keep running into this error message in our Extract Data from Snowflake workflow. “MOD_8 - ‘tsv’ is not a valid file type”We used TSV because we have commas in one of our fields and it was causing issues with the CSV. Has anyone had a successful Snowflake integration in general?
Hey all, I have a requirement in which I want to identify the responses those are in progress (use case in which user opens the survey but doesn’t submit it) so that I can update in salesforce for the status field ‘Incomplete’. I am able to see ‘Responses in progress’ on Data & Analysis tab but I am not able to fetch in progress responses in workflow editor using task ‘Extract Survey Responses’ (I have tried applying filter for ‘Finished’ and ‘Progress’ fields). I have also tried with triggered workflow but this works only for responses that has been submitted. It would be really really helpful if anyone can provide their insights on this. Thanks in advance!!
We would like to set up a Jira integration while in the extensions the only available domains are atlassian.com and atlassian.net. Does anyone know how to set up integration when using custom domain on Jira side?
I am working on creating a workflow to pull data into Qualtrics using a WebService Task. This task pulls the information over successfully, but all the information is in one fieldExample of the input to the CodeTask:{ "payload": { "actionId": "OCAC_g2EK1VxwCCGSZ8I", "chain": { "OCAC_zRzvocU2ECXfhLX": { "$.issues": "[{\"id\":92516,\"project\":{\"id\":183,\"name\":\"Service Requests\"},\"tracker\":{\"id\":17,\"name\":\"IT - Service Request\"},\"status\":{\"id\":18,\"name\":\"Closed\",\"is_closed\":true},\"css_classes\":\"issue tracker-17 status-18 priority-12 priority-default closed multieditable-container\",\"priority\":{\"id\":12,\"name\":\"Normal\"},\"author\":{\"id\":255,\"name\":\"Name Name\"},\"assigned_to\":{\"id\":119,\"name\":\"Name Name\"},\"subject\":\"FW: Vehicle 5487\",\"description\":\"<p> <br> <br>From: PD Repairs <br>Sent: Wednesday, October 16, 2024 11:03 AM<br>To: Names of those on email <br>Subject: FW: Vehicle 5487<br> <br
Hi all,We are looking into embedding Qualtrics widget in the Salesforce layout. To my understanding, we can only use the widget “as is set in the dashboard”, and cannot have it, for example showing results for a particular account on Account layout.Is it so?
We have a request to add a multiple answer multiple choice question to a survey such as:And using a workflow update a field in our Salesforce org that is defined as a multi-select picklist. The commas are giving us trouble, though. When a user selects the first choice the result in the Salesforce field is "A;B;or C", that is, three values. There does not seem to be an automatic method by which choices with commas are wrapped in quotes or some other technique of managing the existence of commas.I am exploring javascript options at this time to run onPageSubmit and build an embedded field that is corrected for the existence of choices with commas but that seems like a bit overkill. Am I on the wrong track? Is there a better way to handle this situation?
I am working on a project that requires the use of the Dropbox API to create personalized file requests for survey users to upload their supporting documents to my Dropbox Account. The workflow is that the user works on their survey, if based on their answers they need to submit documents, a Dropbox file request is created for that user via the Dropbox API and then the link is displayed to the user as part of the end of survey message (with a copy sent via email) Due to Dropbox using short lived tokens for authentication (4 hours) every time the survey is accessed, we need to get a new token as users will have two weeks to submit their survey and documents. So, I am trying to get a “refreshed token” via the Dropbox API. The documentation for their HTTP SDK provides the documentation/sample code as a cURL statement (shown below) which I have tested, and it works on my computer (for purposes of security I replaced the sensitive values with Embedded Data fields. curl https://api.dropbo
Hi!I´ve been kickin my head around ways to pull data from Google Big Query and couldn´t find anything in APIs or using Qualtrics´ native integration. Does anyone have the experience of pulling data from BigQuery into a survey in Qualtrics? If yer, what´s the path? How did you do it? 😀 Give me some light / guidance / hope.
