Topics started by DariaK | XM Community

Topics started by DariaK

2 Topics

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DariaK
asked in Survey Platform (Before March 2021)

Survey issue

We are getting reports from testers on the long survey (900+ Qs) - who are starting and completing partial ways - then resuming and losing all of the data that had originally been logged. Double-checked the settings - the survey is set up in such a way that if the participant left (intentionally or not) the survey before completing it - when he came back, he would have picked up where he left off.What could be the reason of the issue in this case and how to solve?Thanks

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Radam
Level 4 ●●●●
3 years ago
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DariaK
asked in Survey Platform (Before March 2021)

Complex Survey

Hi everyone,I’m working on the following survey, and I need some help:Input:There are 8 categories with a different number of entities in each category (from 10 up to 100+ entities in each category). There are 900+ total entities in the 8 categories.For each entity the same set of questions must be asked.What should be done:Create a survey in which the participants will go through each of the 8 categories one by one.In each category, the participant should work with 25 entities.Participants should respond to specific category-entity pairs, an even distribution to cover all the entities in the list.What is an optimal way to create such a survey?

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D
3 years ago

Productivity playlist

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