Topics started by peconomics | XM Community

Topics started by peconomics

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P
peconomics
asked in Custom Code

How to make videos display correctly in cell phone?

Newbie with an urgent question here. I included a video from my files library in a survey, but the video won't display in a cell phone when it's in the portrait mode (you can't see the play button). Only when you put the cell phone in the landscape mode can the video be displayed properly. Is there any way to have the video display properly however the respondents use their cellphone? I tried the method discussed in this thread: https://www.qualtrics.com/community/discussion/665/resize-video-to-fit-screen-e-g-mobile-phone , but what exactly to add in the "add your iframe or image here" part? The html looks like the following after I inserted the video to the survey: ```<video class="qmedia" controls="true" height="360" preload="auto" width="636"><source src="........" type="video/mp4" /><embed align="middle" autoplay="false" bgcolor="white" class="qmedia" controller="true" height="360" pluginspage="http://www.apple.com/quicktime/download/" src="........" type="video/

0
Jenah
Qualtrics Employee
5 years ago

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