Topics started by dtharp2 | XM Community

Topics started by dtharp2

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D
dtharp2
asked in Survey Platform

1024 Embedded Character Limit

Hi - When I attempt to upload a file to embed data into a survey, I am shown the following error message:Edit fields in your file to be under these character limits:Language: 20First name: 100Last name: 100Email address: 254Phone number: 20External reference: 100Embedded key: 200Embedded field: 1,024Upon reaching out to support (as suggested on this page), I was told by the agent “The Engineering team said is not possible to increase the limit” and “this is a hard limit in our platform.” However, on a similar question post here within the past month, this was able to be easily resolved by a qualtrics admin.Can a Qualtrics Admin please help me? Or perhaps explain why some qualtrics users have a “hard limit” on embedded data while others do not? 

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Level 5 ●●●●●
7 months ago

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