How to generate and action or trigger from non-response
I am planning to design a survey with different treatment conditions.
For the design it is important, that each participant answers (because it is a cascade design).
So if one participants does not answer, it would be nice to automate that the email is resent, not to the same participants as a reminder, but to a new participants (based on some qualification/autheticators).
Is it possible to achieve this through trigger/ action or something else.
Ideally I would ne an action where it says "Send new email if respondent did not answer within xy hours".
If not, I guess the only solution would be to use the API and use a third provider for mailing?
Thanks a lot