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Question showing in preview but not in published version

acwalsh
acwalsh Williamsburg, VA, USACommunity Member Qubie ✭
edited July 14 in Survey Platform

Hello,

I am creating my first Qualtrics survey and have not published it yet. Two questions in the first block of my survey show up in the preview version, but when I click "Show published version" or try to use the anonymous link, they do not come up even though all the other questions do. They are in the survey flow and one of the questions is required, so I'm not sure what I'm doing wrong. Does anyone know how to fix this?

Thanks.

Best Answers

  • MatthewM
    MatthewM Chicago, ILCommunity Member, Qualtrics Brand Admin Superuser ✭✭✭✭
    Accepted Answer

    Hi @acwalsh ,

    When you hover your cursor over the Publish button in the upper right hand corner of the survey editor window, what does it do? I know you said you haven't published it, but these two questions in Block 1 were added later than the others this would suggest an earlier version may have been published.

    The other thing to rule out is the possibility of display logic causing the questions not to appear.

  • MatthewM
    MatthewM Chicago, ILCommunity Member, Qualtrics Brand Admin Superuser ✭✭✭✭
    Accepted Answer

    If you publish the current version, it will replace the previous version. The version history feature allows you to revert to an earlier edition of the survey, but that's not applicable to your current situation.

Answers

  • acwalsh
    acwalsh Williamsburg, VA, USACommunity Member Qubie ✭

    Thank you! It looks like an older version had been published when I look at the version history. Is the only way to fix this just to publish my new draft or is there a way to unpublish the old one?