Can Qualtrics perform Text Analytics on voice recordings? | XM Community
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Can Qualtrics perform Text Analytics on voice recordings?

  • 23 July 2021
  • 2 replies
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Voice data (.mp4) format can be saved through surveys in Qualtrics, and I was wondering if we can do anything about it?
Are there transcribing facilities available that can transcribe the audio, save the resulting text, and then run Text IQ on it. Multilanguage transcribing facility is the next question.
Thanks

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Best answer by AmaraW 10 September 2021, 21:48

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Hi Nitin! If you have not yet already, we’d recommend posting this in our Product Ideas category, as it is a feature not already developed by our team. If you’re not sure how to post your idea, check out our Ideation Guidelines and our Policy & Procedures.

Hi Nitin
Don't know if this is still relevant, but for gathering user voice input and using the transcription, I got in touch with geniusvoice.ai. They create an interface that you can implement in your survey. Multilanguage is also something they offer.

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