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Can I display or not display an intercept based on an answer this person gave to a past survey?

ashrabstein
ashrabstein Newton, MA Qubie ✭
edited June 2021 in Website / App Feedback

Hi everyone!
I know there is standard logic to displace a pop-up based on whether a survey was taken in the past, but is there a work-around to actually base it on a specific answer that this person gave to a past survey? Thank you!

Best Answer

  • LaurenK
    LaurenK Former XM Community Team Member
    edited June 2020 Accepted Answer

    Hi @ashrabstein! There is no easy way to do this unless you have stored these survey responses into a database, and have a way of identifying / linking these individuals who are on your site (possibly by being logged in) to their response. If you have any additional questions, I'd recommend reaching out to our Support team, as they are best equipped to walk you through this possible setup!