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Hi allI have an intercept issue would like some help!I have a Website & App Insights project that has multiple intercepts we set up for our site.There is a new responsive dialogue intercept I set up for the same site but different page, target logic has set to ‘site url contains career’ ,100% display rate and when mouse leaves the site. I’ve kept the condition as simple as possible for the testing, the preview worked find with all conditions passed. However, when i went to the site as regular user I just cannot see the pop up. I can see other intercepts working on the site, as the image below shown, button and pop-up for other pages are working fine. Since all intercepts share the same code, I assume the code is working as intended? So i am not sure which part went wrong, has anyone experienced this before?
Hi,I need more information regarding the mobile app feedback feature as we plan to implement it in one of our projects. How can we test the mobile app using SDK. Which app should we refer to for this. Additionally, what details should we provide to the client, apart from the Brand ID, Project ID, and snippet code once the deployment is complete.Thank you in advance.
I have a Website/App Insights with a Feedback button Intercept/Creative. Under Embedded Data I have Use Value from Javascript with the following value:window.localStorage.getItem("1")This line works when I run it in the browser console.However, this is reported as null in the Results of the Survey. Is this a scope issue, or is there another way to get Local Storage as Embedded Data?
I just noticed while using community over phone that ask question button is hidden by the chat button. Are others also seeing same problem? @AlonsoC is it a known issue or is only on my Android?
Hello, I have an intercept being presented on a page with a some data fields that I need to bring as embedded data on the responses, but I could not find a way to make it work - the fields related to them are always in blank. From what I could understand, the fields are from a Google Tag ManagerThe things I’ve already done, without success:declare the field’s value type as “HTML on site” (this works on other pages from the same client, but I imagine this page can be developed differently); declare the field’s value type as “Google Data Layer”; declare the field’s value type as “Value from cookie” (just for testing, I could not find them on cookies); Configured the event tracking on the intercept with the name of the event (“delivery_tracking”).Below it follows a datalayer viewer extension to refer as they are shown (the fields I want to bring are the ones under the event “delivery_tracking”, like “service_type”, “origin” and “destination”): Any tips on how to bring this data to the int
Hello, I am seeing in the console on my site the following error, seemingly related to Qualtrics. I have a support ticket but they’ve been unable to replicate so far. Any ideas what this could mean?"Uncaught (in promise) Error: Loading chunk 12 failed.(error: https://siteintercept.qualtrics.com/dxjsmodule/12.8fb54ff2c385347a3180.chunk.js?Q_CLIENTVERSION=--blocked--&Q_CLIENTTYPE=--blocked--&Q_BRANDID=--blocked--"
Hi,I am in an requirement to add the javascript code into an existing website code which basically functions to capture the embedded data such as CAID and Email ID which I have configured these fields in the survey flow of the particular survey and also in the website intercept embedded data by choosing the type as the Value from Javascript in order to store the values for the particular embedded data field from the javascript code . The javascript code which I have incorported in the existing website code <script>Qualtrics.SurveyEngine.addOnLoad(function(){Qualtrics.SurveyEngine.addOnPageSubmit(function(type){if(type == "next"){ var EmailID = "xxx@xxx.com"; var CAID = 935326; Qualtrics.SurveyEngine.setEmbeddedData('EmailID', EmailID);Qualtrics.SurveyEngine.setEmbeddedData('CAID', CAID); }});}); </script>and also I have placed the website intercept deployment code at the header section I am getting the “Uncaught ReferenceError Reference
We were able to collect video responses when testing the survey from an email invitation, but once we tied the survey to an intercept pointing to our website’s QA environment the following error appears when clicking on the video/audio button: device error: NotAllowedError: Permission deniedHas anyone had a similar experience? We’ve ensured that pop-ups are not blocked, and the audio & video permissions on the browser are not denying a connection. Thanks!
Was trying to find a way to set my embedded data to text-set in the Templated Embedded Feedback intercept. https://www.qualtrics.com/support/website-app-feedback/creatives-tab/creative-types/embedded-feedback/#Where
Hello everyone,I am trying to set up an intercept based on page count and time focused on site.I'm probably missing some configuration as the feedback button doesn't appear even though I've spent the set time on the site and navigated to a subsequent page (as per the documentation, the creativity appears on the upload after the set elapsed time has been reached).I have enabled session-storage cookie recording in the Settings tab of the Website App Insight project, but the button still does not appear.When I remove the Page Count and Time Focused on Site restrictions, the button does appear, so it is clearly a problem specific to these logical conditions.What am I missing? Can you help me out?Thank you.
Hi EveryoneIs anyone aware if you can customize the response dialogue creative outside the standard options show below? I’ve got this far, but for example, I can’t change the colour of the text on the second line.Thanks :)
