Community Groups are officially here!
We've released Groups, a new feature that enables us to connect community members of similar industries and interests in a shared, private space. You can check out all of the details here, including information about who can join, how to join, and what Groups are currently offered. Please leave your feedback through this Community Groups Feedback Survey.

Possible to map anonymous survey results to SF?

BBSul BostonCommunity Member, Qualtrics Brand Admin Qubie ✭

I am looking to do something like the following. Is this possible? (and if so how?)
1. Upload a contacts file that contains two columns: the Salesforce Contact ID (id) and a shorter student id (student_id).
2. the survey is accessed via anonymous link, but the first question asks them to enter their student id.
3. this student id is associated with the Contact ID (that i have stored in the contacts list), and so I am able to map their response back to the Salesforce Contact ID based on the Student ID that they entered on the survey.
(every way I try this, the contact id on the map-back is showing as blank)

Best Answer

  • JenCX
    JenCX Broomfield, COCommunity Member, XM Advocate, XMPN Member, Qualtrics Brand Admin Wizard ✭✭✭✭✭
    Accepted Answer

    I've thought about this a bit and the problem is that you have nothing to tell Q that this student id is what it should use as a lookup to find your contact in the panel. I would instead recommend using the authenticator feature.

    You can use the Student ID as the external data reference, which should give you the outcome you're looking for.


  • BBSul
    BBSul BostonCommunity Member, Qualtrics Brand Admin Qubie ✭

    Thank you! This does look like it does exactly what I was trying to do. I will give it a try at some point today!