hi - I've been trying to create some custom metrics, but they don't save - even after I press the SAVE button multiple times. I've updated my chrome browser to the latest version and have updated my profile in Qualtrics. The issue is happening regardless of which browser I use. Any suggestions?
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you have to hit save button below after defining custom metrics in vocalize.
hi @bansalpeeyush29 - as mentioned in my question, I have been pressing the SAVE button (multiple times in fact) and this is still not saving the metric.
Just check, is it displaying some error on hitting save, or can you clear browser cookies and try, or in any other browser.
Hey @ElizabethC! It sounds like this question may be best answered by our Support team. If you have not yet already, please reach out to the team so they can further troubleshoot this issue and get it properly filed with our engineering team if needed 
> @LaurenK
thanks though I have been working with Support and they have been fantastic. So I was just reaching out to see if there is any new ideas that neither of us have thought of.
thanks though I have been working with Support and they have been fantastic. So I was just reaching out to see if there is any new ideas that neither of us have thought of.
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