Hi there, am a real new Qubie here! I've set up a customised end of survey message but it's not taking effect. Have tried various ways but with no luck. Have used the Survey Builder and the Survey Flow, but still the default appears. Is anyone able to perhaps guide me through this please?

@Shashi I see what you mean!@Carmen_v1 have you tried only having the customized end of survey message in the survey flow and not both the flow and options? I wonder if they're "competing" with each other... To test this, I went in the .qsf and changed both to a different end-of-survey message and the one I got at the end was from the survey flow, not options. So I tried setting the options back to default and I still go the custom end of survey message from the flow. I'd be interested to hear if this works for you too!

Hi @Carmen_v1 when i tried the qsf file you shared and when i set a custom message it worked just fine for me and i could see that it was set to a custom message. I think it might just be glitch , if you can delete your survey and try importing your own qsf file . This has helped me with glitches that should not occur but do occur (this method was suggested to me by @PraDeepKotian_UGAM ) . Maybe it can help you too...

Custom End of Survey message overridden by default end of survey message

Custom End of Survey message overridden by default end of survey message | XM Community

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded