Hi,
I am wanting to do something similar to the code in the answer to this:
https://community.qualtrics.com/XMcommunity/discussion/3854/authenticator-make-fails-direct-to-new-block-rather-than-fail-messageHowever, I want to check if the value of the question "What is your email address" is included in the contact list generated from previous surveys. The code in the first line of the function in the answer to the question above would be
const ids = (Array from contacts list)
and the rest would be the same. How would I do that?
thank you for the help!
Question
Array from contacts list previously created from contact list triggers
+1
+18RJames78 - In my opinion, this can be handled without custom coding.
While setting up the authenticator, select one attempt for the number of attempts under authentication options. This will skip the error message altogether and then you can place the question blocks within the authenticator and outside the authenticator for validation success and failure paths respectively.
+1Mishraji It is working a bit better, and the survey flow works as you have outlined. There is no Auth Failed page.
However, the "Too many failed authentication attempts" in red is a bit confusing. Is there a way to change that?
+18RJames78 - You should not be seeing the '"Too many failed authentication attempts" message anymore. Below is how I would set this up to avoid any system-generated failure messages and display my own custom message:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.