I am working on an experiment that relies on WAV files and they only seen to play correctly in Chrome. In other browsers the audio often does not play at all.
It would be better if the experiment was compatible with most browsers. Any advice would be appreciated. I am also waiting to hear from Qualtrics support on this issue.
I uploaded the files to my library in Qualtrics and used HTML to play the audio files. The HTML is pretty simple. Something like this:
<embed autostart="true" height="90" hidden="true" loop="false" src="https://unc.az1.qualtrics.com/ControlPanel/File.php?F=F_iPVq9tKnpp27yd2" width="180"></embed>
I have found that this works consistently in Chrome and inconsistently elsewhere. I actually don’t know if it is the format of the files that is causing problems. I have read that WAV files can be problematic due to their size but the audio tracks I am using are very brief. The longest would be 7-8 seconds. I am hoping to avoid converting the audio to mp3 due to the loss of audio quality and of course because it would be a pain.
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