We are setting up retake links for incomplete responses and we noticed that when you click on the link it automatically takes the respondent to the beginning of the survey, even if they have answered through Q10. Is there a function we could append at the end of the retake link that would take the person to the last question they answered?
Page 1 / 1
Generally, a retake link is only for those who have completed the survey. The only time it would apply to an incomplete is if the incomplete response has been recorded after a specified amount of time.
You should consider increasing the amount of time for incomplete responses to be recorded, turn on save and continue, and send reminders using the original link.
Thank you, Tom. Unfortunately, we didn't increase the amount of time before incomplete responses were recorded so we are trying to find a work-around for these incomplete cases to finish their survey. We ended up sending them a retake link anyway even though it brought them back to the beginning of the survey. Their previous responses were still visible.
https://community.qualtrics.com/XMcommunity/discussion/comment/46775#Comment_46775In that case, you could have added JS to the header to check if all the questions on each page were already answered then click Next if they were. However, the JS would have to account for every type of question used in the survey to figure out what qualified as 'answered'.
Leave a Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.