Email Trigger: 1) Remove space b/w Qtext & displayed choices | XM Community
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Email Trigger: 1) Remove space b/w Qtext & displayed choices

  • December 19, 2019
  • 4 replies
  • 13 views

Hi, In my email trigger, I have piped in the question text and the displayed choices for a specific MC question (one above the other). ${q://QID342/QuestionText} ${q://QID342/ChoiceGroup/DisplayedChoices} However, in the email, there is a double space between the question text and displayed choices. How do I remove that space from appearing in the email? Thanks in advance!

4 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • December 20, 2019
Hi @Thebika , Have you tried checking the source HTML in the Trigger message? There could be an extra line break in the code.

  • Author
  • December 20, 2019
<br />> @MatthewM said: > Hi @Thebika , > > Have you tried checking the source HTML in the Trigger message? There could be an extra line break in the code. Hi MatthewM, This is what I find when I look at the html in the trigger message for that specific question. ! Is there something I should change here? Thank you for your help!

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • December 20, 2019
Not that I can tell, unfortunately. Maybe try selecting that part of the message and click "Remove Format" and see if that does the trick. Beyond that, I'm sorry that I'm not sure what else to do. !

  • Author
  • December 20, 2019
Thank you @MatthewM...I will definitely try that out.