eNPS question on mobile | XM Community
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Hello all! 

I’m working on our engagement survey, we ask eNPS and Qualtrics doesn’t have the NPS question on the EX module. We added it as a multiple choice type of question, but on mobile it looks like this:

Is there a way to make it horizontal like a regular NPS question would look on the CX module? 

 

Thank you!

Hi @Daniela de la Fuente 

Using a MC question with list format, column alignment (11 columns for a 0 - 10 scale) usually does the trick if you’re using the classic layout.

Just remove your description labels from the numeric choices and add something like this to the question text itself in source mode:

Question text?
<table style="width:100%; cellspacing:1; cellpadding:1; border:0; font-size:16px; padding-top:16px;">
	<tbody>
		<tr>
			<td style="width:50%;">Extremely unlikely</td>
			<td style="width:50%; text-align: right;">Extremely likely</td>
		</tr>
	</tbody>
</table>

 

Thanks Vincent! It didn’t work 😞 it looks the same in mobile

Did you use the following setup for your question :

 

Yes, it still came up vertically on mobile

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