How to tell if someone answered a question only AFTER being prompted with "request response"? | XM Community
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How to tell if someone answered a question only AFTER being prompted with "request response"?

  • July 15, 2021
  • 2 replies
  • 12 views
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All of the questions in our survey have the "Request Response" feature implemented (i.e. individuals are not required to answer, but are prompted once in case they simply forgot to answer a question). We are also recording reaction time for each question.
If an individual does not initially respond to a question, but responds after being prompted, the reaction time will be impacted. Is there a way to see if a participant answered a question only AFTER they were prompted with "request response"?

Best answer by rondev

One of the solution is: You can create embedded data for each question and set its value to 1 on click of the "Answer Question" button of the request response popup using JS. OR you can also create one embedded data and capture all question id or question export tag in comma separated format.

2 replies

rondev
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  • rondev
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  • July 19, 2021

One of the solution is: You can create embedded data for each question and set its value to 1 on click of the "Answer Question" button of the request response popup using JS. OR you can also create one embedded data and capture all question id or question export tag in comma separated format.

Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)
K
  • kristaroze
  • Author
  • July 26, 2021

rondev Thanks for your comment. I am pretty new to JS; how would I go about doing that? Is this also possible to do through the survey flow tab?

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