JS non-encoding special character issue on Qualtrics

Question

The issue is we are triggering a JSON Workflow event in the following way:fetch('https://qualtrics-url.com', {method: 'POST',headers: {'Accept': 'application/json','Content-Type': 'application/json','X-API-Token': 'xxx'},body: JSON.stringify({var: 'h=fi<una'})}).then(res => res.json()).then(res => console.log(res));From there we send email using the var we passed above. However, in the email we receive, h=fi only, and not the rest of the part. If I do encodeURIComponent, then I receive the full string in encoded format in email, but I want the non-encoded version. If I do encoded, the output will be h%3Dfi%3Cuna instead which also isn't correct.Any workaround with such issue? I encountered this using JS on Qualtrics.

TomG · Accepted Answer

@Donster,Some characters are reserved in html which includes email unless you specify the email as plain text. < and > are used at the beginning and end of html tags, so to display < and > in html you need to use html entities < and > If you include a < in html you won’t see anything after that unless there is a matching > to close the tag.

TomG · Answer

I think the problem is that the email is html, so < is the start of an html tag. Tryh=fi&lt;una

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