Hi, everyone -My survey has a Text Entry question type (with multiple lines enabled). I’m piping this information into an email trigger / workflow; however, line breaks are being removed when the response is sent. For example, if someone enters this into the Text Entry box:OneTwoTreeFour It gets turned into a single line when the result is emailed, so “One Two Three Four.” How do I preserve the line breaks when I’m piping that information?

Do one thing. Keep your script as it is. Store your hidden variable data under Embedded field and pipe that embedded field under email template. Embedded field can convert BR. Try this. I'm sure this will work.

Keep line breaks when piping text from Text Entry / multiple line box

Keep line breaks when piping text from Text Entry / multiple line box | XM Community

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