Qualtrics survey engine appears to be running twice (at least in preview) | Experience Community
Skip to main content
JoseS
Administrator
1 year ago

Qualtrics survey engine appears to be running twice (at least in preview)

  • Jan 19, 2023 12:21 AM UTC
  • 6 replies
  • 508 views
Level 1 ●
Forum|alt.badge.img+4

This behaviour has been fouling a more complicated survey, so I tried with only a single question. I have added javascript to my questions as follows:
Screenshot 2023-01-18 at 7.11.59 PM.pngEach of these functions appears to be getting called twice in preview mode. Here's what the console looks like:
Screenshot 2023-01-18 at 7.11.11 PM.pngSo OnLoad then On read is run (x2) then onunload (x2).
This means that any variables that I'm assigning are getting cleared null and causing major complications with my more complicated survey. This behaviour just doesn't seem kosher - any ideas on what's happening? I think it might be a JTE thing?
Regards,
Jesse

6 replies

Level 7 ●●●●●●●
Forum|alt.badge.img+22
  • ahmedA
  • Level 7 ●●●●●●●
  • Jan 19, 2023 5:00 AM UTC

It does that in preview. Once for the desktop and once for the mobile preview.
Doesn't happen when published.

ArunDubey
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+41
  • ArunDubey
  • QPN Level 8 ●●●●●●●●
  • Jan 19, 2023 6:16 AM UTC

Since there is modile view along with desktop view in preview link. That's why each function is appearing twice.

~ Arun Kumar Dubey
Level 1 ●
Forum|alt.badge.img+4
  • jmcmummey
  • Author
  • Level 1 ●
  • Jan 19, 2023 2:10 PM UTC

How to I get it to only preview desktop or mobile? it's causing major issues in debugging my code and I'm not sure it will work.
not accepted answer, but I don't know how to remove it

Level 7 ●●●●●●●
Forum|alt.badge.img+22
  • ahmedA
  • Level 7 ●●●●●●●
  • Jan 19, 2023 3:09 PM UTC

Publish. Use the anonymous link to test.

ArunDubey
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+41
  • ArunDubey
  • QPN Level 8 ●●●●●●●●
  • Jan 19, 2023 4:46 PM UTC

Yes, use anonymous link. Do not complete your test run while debugging your code and delete all partial response after each test run.

~ Arun Kumar Dubey
Level 1 ●
Forum|alt.badge.img+3
  • Robbert
  • Level 1 ●
  • Mar 3, 2025 1:29 PM UTC

You can add Javascript at the top, so that in case of mobile preview, the rest of the Javascript is not executed:

if (jQuery(this.questionContainer).parents('.MobilePreviewFrame').length) {
	console.log('Mobile Preview - skipping rest of addOnload')

	return true
}

 

Terms & ConditionsAccessibility statement