Tip - When a field value doesn't show in an email task

Rod_Pestell · 2024-07-19T17:16:04+00:00

Hi all, This is just an observation and something that I don’t believe is documented clearly in the Qualtrics support pages. I’ve also had a reply from the Qualtrics support team on this but as of yet they haven’t decided if they are going to fix it(!). If you use a task in a workflow which creates a field with a bracket or parenthesis in , it can’t be used in the email task. The recommendation is not to use brackets in the name of a field. Wise words! :D Thanks Rod PestellShowing below that in the resultant Email the Created_Date_(DT_only) does not show up in the email but the ‘Result’ from the code task does. I can confirm that removing the brackets from the field name then lets the fields show up in the email. Fixed:

Tip - When a field value doesn't show in an email task | Experience Community

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