Track whether a link is clicked in qualtrics even a respondent leaves for the opened new page

https://www.qualtrics.com/community/discussion/comment/37517#Comment_37517TomG , do you think it would be possible to therefore do it via a Question but to trick Qualtrics in thinking it's reached the end of the survey before it's actually reached the end?

HI TomG
I guess that would work, thanks. I'm thinking too that you'd then do a JS event listener to click the next button automatically when one of the buttons is clicked. You'd then setup 2 End of Surveys messages, one is a redirect and the other one if a normal end of survey message oh and I guess make the buttons look like normal URL links / images (some messy css changes required no doubt!)
I did also have another idea... I spoke to our tech team and they suggested that they could do a redirect service via our website, so when you click on the link in the EOS message, our web server would action the redirect and record it in our web server logs. I'd then extract the logs and tidy up. This would mean it would be pretty flexible and simple on the survey side, I just use a custom URL link.

eg. for tripadvisor I'd use a URL: www.mycompanysite.com/RedirectMeTo//SurveyID/ResponseID
The web server log will then allow me to matchup the redirect to the response say through a CX dashboard.

Assuming our systems don't go down(!), can you think of any issues I might have with a redirect? I don't know much about URL referrers or redirects and so it's a little bit unknown as to whether this could be problematic over time.

Thanks

Rod Pestell

Your jQuery selector is incorrect. It should be

jQuery("#extLink")

https://community.qualtrics.com/XMcommunity/discussion/comment/44437#Comment_44437Is TrackClick set to 0 in the survey flow where it will get initialized for all respondents (i.e., at the beginning of the flow and not inside any branches)?

https://community.qualtrics.com/XMcommunity/discussion/comment/44442#Comment_44442I'm not sure, but it may the app you are using to look at the csv. Does it show 0's when you look at that field in Data & Analysis tab?

https://community.qualtrics.com/XMcommunity/discussion/comment/44446#Comment_44446Can you send a screen shot Graups ?
And can you confirm that you know how to add in columns of embedded fields into the Data & Analysis tab? If not, reply and will send screen shot.

Ah yes - that issue! Even though the setting of the variable is not shown (at first) it is actually set to textset (as a default) if I recall one of my support ticket responses.

However, I wouldn't have thought that would have caused an issue as it's not like you are adding a value to another value. A textset variable can be a number or a letter.

To add an embedded field column in the data&analysis tab (that has been created in a survey flow), you just click on the + on one of the columns at the top and then navigate through to the embedded field drop down list and find your embedded field.

It might be worth trying to change it back to textset and seeing if the numbers disappear. You can then change it back to number again and the numbers will come back. But I would have thought changing it to textset won't make a difference. We will see!

Thanks
Rod Pestell

How would I use this if I have 3 different links? ex: 3 different questions will have their own URL and I need to know if they are clicked

Dear @TomG,

I have tried to record how many times each answer choice in a multiple-choice question is being clicked and followed the solution mentioned here. I assigned an ID to each option as follows:
<p id="decrease">Decrease by 1 vehicle</p>
<p id="remain"> Remain the same</p>
<p id="increase">Increase by 1 vehicle</p>
I also defined three embedded data

However, the provided code does not seem to work as intended; it only shows zero as the result. Could you please help me identify what I did wrong? Thank you so much.

var clickedDecrease = parseInt(Qualtrics.SurveyEngine.getEmbeddedData("clickeddecrease"));
var clickedRemain = parseInt(Qualtrics.SurveyEngine.getEmbeddedData("clickedremain"));
var clickedIncrease = parseInt(Qualtrics.SurveyEngine.getEmbeddedData("clickedincrease"));

jQuery(document).ready(function() {
  jQuery("#"+this.questionId+" input[choiceid=decrease]").click(function() {
    clickedDecrease++;
    Qualtrics.SurveyEngine.setEmbeddedData('clickeddecrease', clickedDecrease);
  });

  jQuery("#"+this.questionId+" input[choiceid=remain]").click(function() {
    clickedRemain++;
    Qualtrics.SurveyEngine.setEmbeddedData('clickedremain', clickedRemain);
  });

  jQuery("#"+this.questionId+" input[choiceid=increase]").click(function() {
    clickedIncrease++;
    Qualtrics.SurveyEngine.setEmbeddedData('clickedincrease', clickedIncrease);
  });
});

Thank you @TomG, for your response. This code only works if the respondent clicks on the option's text. If they click on the option's button, it cannot record the respondent's click. Is it possible to record the button click for an option?

var clickedDecrease = parseInt(Qualtrics.SurveyEngine.getEmbeddedData("clickeddecrease")) || 0;
var clickedRemain = parseInt(Qualtrics.SurveyEngine.getEmbeddedData("clickedremain")) || 0;
var clickedIncrease = parseInt(Qualtrics.SurveyEngine.getEmbeddedData("clickedincrease")) || 0;


jQuery("#decrease").click(function(event) {
    clickedDecrease++;
    Qualtrics.SurveyEngine.setEmbeddedData('clickeddecrease', clickedDecrease);
    console.log("Clicked Decrease: " + clickedDecrease);
});

jQuery("#remain").click(function(event) {
    clickedRemain++;
    Qualtrics.SurveyEngine.setEmbeddedData('clickedremain', clickedRemain);
    console.log("Clicked Remain: " + clickedRemain);
});

jQuery("#increase").click(function(event) {
    clickedIncrease++;
    Qualtrics.SurveyEngine.setEmbeddedData('clickedincrease', clickedIncrease);
    console.log("Clicked Increase: " + clickedIncrease);
});

jQuery("#decrease").closest(".Selection").click(function() { …

@TomG Thank you for your quick response. It works, but it's counting twice for every click. like

first click:
Clicked Decrease: 1
Clicked Decrease: 2

Clicked Remain: 1
Clicked Remain: 2

second click:
Clicked Decrease: 3
Clicked Decrease: 4

I’m finding that this all works well for most of my internal survey testing. But when one of my colleagues tests my survey, the links that he clicks are inconsistently recorded. I’ve watched him click links, have those links take him to external sites in new browser windows, and finish the survey -- and then when I check the data, I see “0”’s where there should be “1’s.” 

So far I haven’t found anything that distinguishes him from everyone else for whom it’s working consistently (Mac vs. Windows, web browser, incognito mode). Can anyone think of another potential explanation for his links being inconsistently recorded?