Translated Survey Not Allowing HTML Edits to Question | XM Community
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Hi Qualtrics community - have a very specific issue we’re hoping someone has experienced / could help with:

 

We have a survey that was coded in English (base language is English), and then is translated (translated text pasted into each question using the Qualtrics Translations tab). 

 

We need to edit the HTML of a question so we can insert a piece of HTML code to allow the question text to show a variable that changes as the question loops. This worked perfectly in the English version of the survey, where we directly inserted it using HTML view in the Builder tab. But, when we try to insert this HTML code into the “Source” HTML of the translated survey question in the Translations tab, each time we exit out of the survey, this HTML code edit disappears.

 

How can we edit the HTML code of the translated version of a survey question without it disappearing? TIA!

There’s some issue while pasting your js in translation text. I’d suggest following steps for workaround.

  1. Download your csv file, update the js in that file and re-upload it.
  2. Try to cut and paste entire line in the translation area of your survey.
  3. Use JS to update the text. For this create another class inside english base question text and hide it for english and show it for your language survey.

Hope this helps!

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