Website intercept targeting logic - dwell time | XM Community
Skip to main content

Hi All,

 

I have a challenge I am hoping someone might be able to assist with.

 

We have a website feedback survey that we’re hoping to intercept as a pop-up only after a certain duration of ‘dwell time’ - when a website visitor has been on the website but not clicked, scrolled or made a keystroke for a certain duration.  Unfortunately this isn’t an option within the built-in Qualtrics website intercept targeting conditions.

 

I suspect the best option may be using the targeting logic for Website > ‘Javascript Expression’.

 

Is there anyone that could assist with a Javscript expression which would = True if the website visitor has dwelled for a certain number of seconds?

 

Appreciate any help on this, or alternative ideas. Thank you!

Hi @AussieQualtricsUser 

We did set JS timer (about 30s) that will listening to click, scroll event to reset the timer back to 30s. Once the timer hit, we used API to load, run the intercept with this Single Page Application (qualtrics.com)
Hope this helps

Hi @dxconnamnguyen  thank you for your help.  That is helpful to know. 

 

Appreciate you taking the time to share the solution.

Leave a Reply


Terms & Conditions