Adding benchmark scores to a group in a table widget (CX Dashboard) | XM Community
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Hello! In a CX Dashboard Table widget, how do I show the custom benchmark (added in the benchmark editor) next to the average score for statements from a group of questions?

This is what I did:

  1. Grouped a series of questions in the dashboard editor (klantwaarden)
  2. Download the template in the benchmark editor
  3. Added all bechmark scores to each of the mapped questions
  4. Uploaded the benchmarks in the benchmark editor
  5. Created a table widget, added count and average in the metrics
  6. Added the group “klantwaarden” tot the rows
  7. All good up to here, but then: I add the benchmark, select the group “klantwaarden” and nothing shows! 

What am I doing wrong?

As you can see in the screenshot, the benchmark column is curiously empty:

 

Hi, have you checked the delimiter you are using or the file type when uploading it again? 

Hi @ana_velez you mean in de Benchmark Editor? It's just CSV UTF-8 Encoded, Semicolon as delimiters, and decimal scores for the benchmarks with a colon. So: fieldId;Field Name; (Benchmark Name 1); (Benchmark Name 2). The benchmarks load correctly, I can edit them in the editor. 

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