We send multiple surveys to our homebuilding customers over the course of their customer journey (i.e. after their sales contract, at mid-construction, after move-in and at the end of warranty). How do we create a dashboard widget to help us analyze the impact of questions asked in survey #1 (the early sales experience) on move-in NPS (on survey #4)?
Analyzing key drivers between different surveys
Best answer by NiC
Hi jdiffee ,
You can map multiple surveys in the data source(https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/dashboard-data-overview/#MappingDataSources)
you can have all the touch points in a separate row while mapping, and then you can use that variables to create the key driver analysis widget with all those variables
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