What’s New

The Customer Success Hub: Always Online and Ready to Help 

Experience the brand-new new Customer Success Hub, your digital front door to personalized content that makes it easy for you to get the most from your Qualtrics license. Check it out.

Reimagining Omnichannel CX in the Age of AI

Customer service phone calls, chats, website visits, social posts, and online reviews generate billions of data points. Download this guide to explore the 3 steps to capitalizing on this goldmine of insights using AI. Read now.

The Economics of NPS in 2023

In our study, we examined the relationship between NPS and customer experience, and observed key insights on how customer loyalty differs across 22 different industries. Read the results.

The Future of CX: Tapping Into the Power of Omnichannel Insights

According to IDC, 80% of customer data will be unstructured by 2025. Learn how to acquire buy-in from stakeholders, uncover customer insights, and activate them across your organization in this on-demand webinar. Watch now.

Upcoming Events

How to Harness AI to Elevate Your Customer Experience

Aug 16. Register here. 

Learn Qualtrics Live

Aug 23 - Sept 7. Register here.

Community Connect: Following Up on Feedback

Sept 27 - Oct 11. Register here.

To see all of our upcoming events, please visit our events calendar.