I have an engagement survey that I need to compute the NPS score of a 5-point scale question.
Formula:
[ Responses with 5's - ( Responses with 1 + 2 + 3) ]
_______________________________________________
Overall responses
Can we create custom metrics or values with a specific formula in EX dashboard?
I saw in the support pages that it's possible for CX dashboards, but can't seem to see it in EX dashboard features.
Can you create calculated variables/values in EX Dashboards?
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