I have an engagement survey that I need to compute the NPS score of a 5-point scale question.
Formula:
[ Responses with 5's - ( Responses with 1 + 2 + 3) ]
_______________________________________________
Overall responses
Can we create custom metrics or values with a specific formula in EX dashboard?
I saw in the support pages that it's possible for CX dashboards, but can't seem to see it in EX dashboard features.
Can you create calculated variables/values in EX Dashboards?
+6
+41Nogstai , Custom metrics aren't available in EX, but Subset Ratios might do the trick in this case.
+6https://community.qualtrics.com/XMcommunity/discussion/comment/54103#Comment_54103It worked for individual responses, but I wasn't able to create a formula where I can subtract the 1-3 rating. :(
Thanks though!
+1https://community.qualtrics.com/XMcommunity/discussion/comment/54103#Comment_54103It worked for individual responses, but I wasn't able to create a formula where I can subtract the 1-3 rating. :(
Thanks though!
It’s bizarre to me that there are so many math functions available in multiple parts of Qualtrics, but no where have I found (in Stats IQ, data table/editor, dashboards, etc.) the ability to substract one value/variable from another. This would be an incredibly helpful function to have for numerous reasons and I’m frankly surprised Qualtrics doesn’t provide the ability to calculate differences in scores within a widget in a dashboard (e.g., table widget, using a calculation column or row).
Pat
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