We are new to the platform. We had historical info loaded. One of the Embedded data fields was a territory/region field. When I look at our dashboards I see the same territory split on the dashboard because the historical data imported referred to the region as "Mid West" while new responses have the same region listed as "Mid-West". Is there a way for me to go into the old data load and change this item so ALL responses for this region reflect the same naming convention?
Thanks in advance for the help.
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PironeT you could do 2 methods here one is what InessaG suggested to update responses under the data & analysis tab, else if you want to update the changes on the dashboards directly then Recode editor, allows you to group data or change how it appears in CX Dashboards widgets – for example, by conveniently shortening/update how choices are labeled, and changing text to numbers.
https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/recoding-values/
I ended up using bucketing to create a new field.
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