Hi... I have an NPS survey that I send out every day to customers that completed their service the day before. Every day, I pull a new list and set it up as an individual survey. I see results for each of the individual surveys, but I want to find an automated way to combine all of the results into one report that updates itself as new results come in. Does anyone know how to do this? or direct me to an online tutorial?
Solved
Combine separate survey answers
Best answer by vlcloutier
Best suggestion would be to add a new list of contacts and schedule the same survey to go out while adding a embedded column on your list with the sendout date to facilitate your filtering. If it were a low number of surveys (ex. after the purchase of a vehicle + after the servicing of a vehicle), in CX Dashboards you also have the possibility to add different sources of data to your dashboard. However, in your case this would create too much noise and complexity and adding a new list of contacts to your existing distribution would be the best setup.
+19Why do you create a separate survey for each day? You can send invitations from an existing survey and just include a date flag in your contact list so you know what list each response belongs to.
+9Best suggestion would be to add a new list of contacts and schedule the same survey to go out while adding a embedded column on your list with the sendout date to facilitate your filtering. If it were a low number of surveys (ex. after the purchase of a vehicle + after the servicing of a vehicle), in CX Dashboards you also have the possibility to add different sources of data to your dashboard. However, in your case this would create too much noise and complexity and adding a new list of contacts to your existing distribution would be the best setup.
Sign up
Already have an account? Login
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login to the Community
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.