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Customized Metrics

  • November 20, 2020
  • 1 reply
  • 18 views
J
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Hi everyone!!
I'm trying to make a customized metric with the mensual variation of NPS (month over month). I was able to make it work, but it only works for the data of the last month (eg: november vs. october works fine but october vs. september does not). I dont want to use the number chart because it calculates the variation of the last 30 days (and not the real month over month).

Thank you all in advance!

Juan😀

Best answer by LaurenK

Hi JuanParedes! If you have not yet already, we'd recommend reaching out to our Support team, so they can take a closer look at your specific use case. With your permission, they can check out your current setup to help provide you with the most accurate answer!

1 reply

LaurenK
Former XM Community Team Member
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  • LaurenK
  • Former XM Community Team Member
  • Answer
  • January 4, 2021

Hi JuanParedes! If you have not yet already, we'd recommend reaching out to our Support team, so they can take a closer look at your specific use case. With your permission, they can check out your current setup to help provide you with the most accurate answer!

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