CX dashboard widget for drag and drop/rank order | XM Community
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CX dashboard widget for drag and drop/rank order

  • March 13, 2024
  • 1 reply
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kgillis
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I have a rank order/drag and drop question on my survey and I’m having a difficult time in coming up with how to display that info in a CX dashboard. 

I do have randomization set up on this so that they are not presented in the same order to each participant with the exception of “other” being always presented in the lowest position. 

 

*Bonus question - I believe that if people don’t rearrange them then they just appear as though they ranked in the order presented was what they selected. This is not a required question, not do I want to make it required, but is there a way to exclude the data of people who didn’t change the rank order.

Best answer by Shashi

We can get the starting point for visualization form here. Also if the respondent has not moved a single item of rank order question and simply clicked next button then it is considered as unanswered question and no data is recorded.

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Shashi
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  • Answer
  • March 14, 2024

We can get the starting point for visualization form here. Also if the respondent has not moved a single item of rank order question and simply clicked next button then it is considered as unanswered question and no data is recorded.